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What is the max game time for Steam refund?

Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours (this includes online, offline and shared library playtime).
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Can I refund a game with 10 hours on Steam?

Steam's refund policy requirements

It's theoretically possible to submit a request for any game that you've bought on Steam, as long as you purchased it less than 14 days ago and haven't played more than two hours.
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How do I cancel a pending refund on Steam?

You also have the option to cancel your Steam refund request. To do so, go to the help page mentioned above again and simply cancel your request. The game will remain in your account and won't be refunded. However, this is only possible if the refund hasn't yet been processed by Steam.
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How long can you play a game on Xbox before refund?

Refund eligibility

Refunds are typically issued for requests made within 14 days of the purchase date for games in which you haven't accumulated a significant amount of play time.
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What is the return policy for steam deck?

Returns Policies

For Steam Deck and related components and accessories (individually and collectively, the “Product”), you have 14 days from the date of receipt of the Product purchased from an authorized reseller to return the purchased Product.
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Steam's Two Hour Refund Policy Ruined This Developer

Does Steam have a 2 hour refund policy?

You can receive a full refund for any bundle purchased on the Steam Store, so long as none of the items in the bundle have been transferred, and if the combined usage time for all items in the bundle is less than two hours.
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Is Steam generous with refunds?

Steam is pretty generous with returning games and issuing refunds, but there are a few limitations. To return a game, you must: Request a refund within 14 days of purchase. Have logged less than 2 hours of playtime in the game.
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Can I play a game while refunding?

Technically yes, but it's of limited value to do so. You have 2 hours of play time for refunds, but it tracks your play time through any number of times you own the game.
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Can you get money back from digital games?

Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund.
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Can Steam block refunds?

No. You can request as many refunds as you want through Steam, but if Valve believes you're abusing the system, it can revoke your right to request future refunds.
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Is Steam refund instant?

You will then then see H1Z1 as one of your purchases, underneath the price there is a button "request a refund" which you can click then proceed with to then get an instant refund with steam credit.
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How do I force a refund on Steam?

Navigate to Steam Help (help.steampowered.com) and log in with your Steam account. Find the purchase you would like to refund and click on it. If your purchase is not listed, it falls too far outside of our refund window and is ineligible for a refund. Select the problem you are having with the product.
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Can you refund 5 hours played on Steam?

If you haven't played a game for more than two hours and the purchase was made no more than 14 days ago, you can request a refund from Steam.
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Why won't Steam give me a refund?

You can't get a refund if you received a game through a third-party site or other means. You need to submit the refund request within 14 days of purchase. Any purchased game can only have two hours of playtime on it. You can request refunds on in-game purchases or subscriptions, typically within 48 hours of purchase.
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How do I ask for a refund?

The Rules of Asking For a Refund
  1. You need to have a legit reason to ask for a refund. ...
  2. You need to ask clearly. ...
  3. You need to ask for a refund politely. ...
  4. You need to ask for your money back in a reasonable amount of time.
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Do you lose digital games if you get banned?

When you get banned, you will lose all the digital content you have purchased over the lifetime of the account. Of course, you will have to buy another physical Xbox and another Xbox Live membership if you want to continue being in the community and continue playing games.
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Can you keep digital games forever?

Don't want to pack hundreds or thousands of dollars worth of games in your checked bags? With a library of games stored on your hard drive, you'll never face that dilemma. In the same way, digital games can never be lost by accident; they remain on a player's account, essentially permanently.
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Is it legal to resell digital games?

Yes, you can re-sell your legally purchased or acquired software and video games.
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Is Steam refund 100%?

You can refund a game purchased on Steam if you request the refund within two weeks of purchase, and have played the game for less than two hours total. When your game is refunded, it will be removed from your Steam library, and you'll receive the full value of your purchase back.
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What counts as refund abuse?

What is refund abuse? Refund abuse (aka. returns abuse) occurs when a customer uses the returns policy of a merchant so much that it becomes unprofitable. Returns are a financial strain for many retailers, costing them on average nearly 60% of the item's original sales price.
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Who loses money when you refund on Steam?

Steam's system mostly benefits players, but also Steam itself. Although obvious, it's important to note that Steam's return costs are minimal (as they are for any other retailer of digital goods). For each refund, Valve simply loses its 20-30% revenue share (which will depend on the game's sales).
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Can you refund DLC on Steam?

You may only request a refund for a game or DLC if you have purchased it on Steam within the past fourteen days and if you have played the game for less than two hours in total.
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What is the Steam refund warning?

Refunds are designed to remove the risk from purchasing titles on Steam—not as a way to get free games. If it appears to us that you are abusing refunds, we may stop offering them to you.
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How do I get a refund from Epic games?

How to refund an Epic Games Store purchase
  1. Go to your Account page, and click Transactions.
  2. Find the order you would like to refund in your Purchase History.
  3. Click the game title to expand the order. ...
  4. Tick the checkbox before the title you would like to refund, then click the Request Refund button.
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