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What should I do if my TV screen is black but there is sound?

Soft Reset
  1. Unplug your TV for 60 seconds. Don't just turn it off.
  2. Hold the power button down for 30 seconds after it is unplugged.
  3. Count slow on those 60 seconds or use a watch.
  4. Plug your TV back in and check for a picture. If it's working, you are done.
  5. If not, go to the next step.
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Why is my TV screen black but I can hear it?

Backlight issues: LCD screens use a backlight to light up images displayed on the screen. If the backlight experiences any technical issues, it won't light the display, and the screen will be black, but the user will still hear sound in the background. To fix this problem, TV owners need to repair their backlights.
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Why is my TV black with sound but no picture?

The device you are using may have a temporary fault and needs to be reset. A hidden fault within HDMI cable – Replace with new High-Speed HDMI 2.0 cable. Replace the HDMI cable as it may have a short or another defect which causes the black screen issue. Unplug the TV for 5 minutes to attempt a reset.
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Why is my TCL TV screen black but I can hear it?

A loose connection or damaged HDMI cable could be the reason why your TCL TV screen just turned black. The smartest solution is to purchase a new one and ensure the cables are properly connected.
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How do I reset my TCL TV with a black screen?

Restart the TV.

The location of the power button on most models in underneath TCL logo on the bottom of the TV or behind the TV towards the right edge. Please consult your user's manual for the exact location. Unplug the TV from the power outlet. After 30 seconds, plug the TV back.
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TV Has Sound But No Picture Troubleshooting Guide

Why do I have sound but no picture HDMI?

Restart the TV. Disconnect the HDMI cable from the HDMI port of each connected device. While TV is ON and the device is ON, reconnect the devices one by one, waiting until the TV recognizes the device or go to the HDMI input where the device is connected and test if TV is displaying a picture and if sound is heard.
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How long do TVS usually last?

The average lifespan of an LED at maximum or close-to-maximum brightness is 40,000 to 60,000 hours, or roughly 4.5 to 6.8 years. If you aren't watching TV for 24 hours a day (and I hope you're not), an LED TV like the 5-Series could last around 13 years, provided none of the other components fail beforehand.
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Why is my TV not showing a picture?

Check to see if the TV's brightness and picture settings are okay. If they are not properly set, make necessary adjustments and check to see if the TV starts to display pictures. Sometimes your TV may not display pictures because of a signal problem. The best way to check this is to switch to another channel.
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Can a TV screen be fixed?

A cracked TV screen can be repaired or replaced by trained professionals. Due to a cracked screen being the most 'intense' type of damage, this would need to be assessed by a technician and conducted accordingly. TV screens can be easily damaged and, due to their design, are somewhat fragile and delicate.
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How do I reset my LG TV when the screen is black?

Unplug the TV: Unplug the TV from the wall outlet, wait for a minute, and then plug it back in. This can help reset the TV and clear any software glitches. Check for software updates: Make sure your LG TV's firmware is up to date. Some software glitches can be fixed by updating the firmware.
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How do I fix my black HDMI screen?

Make sure the HDMI cable fits firmly into the TV's HDMI port. Try a different HDMI input, for example, HDMI 1 or HDMI 2. Use a compatible HDMI extension cable. Note: For Chromecast with Google TV (4K), the extension cable must support 4K and HDMI 2.0.
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Why is my Samsung TV screen black but sound still works?

Black Screen Samsung TV But Has Sound

In particular, try these: Unplug your Samsung TV from the power, wait for a minute and plug it back in. Make sure your HDMI cable is fully inserted, or move it to another socket. Perform a factory reset.
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Do HDMI cables go bad?

Do HDMI cables deteriorate? Yes, HDMI cables deteriorate. Common problems that may be signs or symptoms of a bad cable include no picture and no sound. If you suspect your cables have gone bad, you can try to check your system settings or buy a new HDMI cable.
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How do I force restart my TCL TV?

How to restart your TCL Android TV
  1. Press the Settings button on your remote control.
  2. Select More Settings > Device Preferences > About > Restart.
  3. Select Restart to confirm.
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Why does my Roku TV turn on but screen is black?

Try changing one of the image settings on your TV (using the TV remote), like turning the overscan on/off or adjusting the zoom level. Some users have had luck reversing the Roku black screen this way. If there's a picture after doing so, change the resolution on the Roku to anything else.
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How do I hard reset a TCL?

1) Power off the phone. Long press the "power" key and "volume up" key until enter the Android system recovery mode.
...
Factory Reset
  1. Go to "Settings".
  2. Touch "System"
  3. Touch "Reset".
  4. Touch "Factory data reset" to start.
  5. Touch "RESET PHONE" in the open window.
  6. Touch "ERASE EVERTHING".
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What is the common problem of TCL TV?

As our technical team mentioned, your TV's inability to connect to the internet is one common issue users face. It's not just peculiar to TCL but other brands as well. Should you experience this, check if the cause is the router or the TV itself. These two things can cause the WiFi to have an unstable connection.
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