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What to do if EA Play is not working?

Open the Control Panel (find it by searching Control Panel in the Start menu). Under Programs, click Uninstall a program. Click on the EA app and uninstall. Reinstall the EA app, then try installing your game again.
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Why doesn't EA Play work?

You need to log out of your Microsoft store account in the app and log back in. Then open up your Xbox app and its going to ask you that you have two different accounts to link. Choose your Xbox account to be primary with games and purchases. This should fix the problem.
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How do I get EA Play to work?

Join EA Play through the EA app
  1. Launch the EA app.
  2. Click on EA Play.
  3. Click Join EA Play.
  4. Select an annual or monthly plan, then click Continue.
  5. Select or enter your payment method information. ...
  6. Click Proceed to review order.
  7. Agree to the automatic renewal, then click Start membership.
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Why is EA Play not working on PlayStation?

Re: EA Play doesn't open up on PS4

The EA Play app is no longer supported on PS4. Rather than using the app, your brother should be able to just download EA Play games directly from the PSN Store.
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Why can't I pay on EA Play?

Make sure you have enough to cover any additional fees. Check if your prepaid card has a single transaction limit. Some may have spend limits per purchase. Try removing your payment method, then adding it back to your EA Account before attempting your purchase again.
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How To Fix EA App Won't Launch & Crashing SOLVED!

Why can't i access EA Play on Xbox?

EA Play Pro is only available through EA's PC platforms, Origin and the EA app, now in beta. Note If you already subscribe to EA Play Pro, games and add-ons included with EA Play Pro will not reflect in the Xbox app for Windows. Go to the EA app to access EA Play Pro benefits.
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Why is my EA Play trial not working?

Game outage alert

To get early access to a game trial, you need either an active EA Play subscription, or you need to pre-order the game. If you can't access the game trial, you might have an issue with your subscription or your game pre-order.
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Why i can't pay for EA Play on PS4?

Due to EA Play being a subscription service, you need to link a payment method. If you have a payment method linked already, please contact Sony about the issue as it is on their end.
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Does EA Play still work on PS4?

As we said above, EA Play is available for PlayStation 4, PlayStation 5, Xbox One, Xbox Series X/S and PC.
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How do I activate EA Play on PS4?

Visit the EA Play page, select a subscription and follow on-screen instructions. From your Games home, search for EA Play. Select a subscription and follow on-screen instructions.
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Why is EA not connecting?

Why does the “ea.com unable to connect” issue occur? There are several reasons for your games to have this error such as overloaded servers, poor internet, firewall issue, and incorrect network configurations.
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Is EA Play being discontinued?

Unfortunately, it's now confirmed that EA Play will not be returning this year. IGN revealed that EA will not host an EA Play event in 2022, and the publisher will seemingly focus on sharing information separately for each game.
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Why is my EA account not working on PS4?

Try resetting your EA Account password. This helps in most cases. If that doesn't work, wait 90 minutes and try again. You may have tried to reset your password too many times, and too fast.
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Why can't I link my EA account to my PS4?

If you're playing EA games, your PSN ID is already linked to an EA account. The only time you'll link it is when you log into an EA game for the very first time for account creation OR you visit our Help site and login using your PSN ID/Xbox Gamertag credentials without ever playing an EA game.
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Does EA Play work on console?

EA Play for Xbox is a paid membership service that lets you play the best EA games on Xbox. Find out how to become a member to get discounts and early access to new EA games.
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Why is my PS4 not accepting my payment?

If the issue persists, please contact your bank or card provider to confirm that the payment method has been activated, has available funds and hasn't been blocked. Make sure to have all of your security information to hand.
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How long does EA Play take to activate?

Your membership will be active as soon as that order shows as completed in your Order History on your account. You can also view if your membership is currently active under your Membership Information here.
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How long does EA Play free trial last?

Game Trials

You can try out select new release games for up to 10 hours with no commitment. If you decide to buy, your saved progress carries over to the full game.
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How do I activate EA Play with Game Pass?

Are you a Game Pass Ultimate member playing on Windows 10 for the first time? You need to connect your Xbox console account and your PC to access EA Play. To do that, launch a game from The Play List via the Xbox app on PC. Now, you'll be able to use the EA app in the future.
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How do I connect EA Play and Xbox?

On your platform
  1. Open one of our games on your PlayStation®, Xbox, or Switch. ...
  2. Enter the email address and password for your primary EA Account when you're asked to log in.
  3. Once you've signed in, your accounts will be linked.
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How do I join EA Play on PlayStation?

Visit the EA Play page, select a subscription and follow on-screen instructions. From your Games home, search for EA Play. Select a subscription and follow the on-screen instructions.
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Why does it keep saying my EA account is invalid?

To remedy this, the first and simplest solution is to head over to EA's website and update your password. EA will then email you a link to reset your password. Once you've received that email and followed its instructions, your account should become validated and your games should, once again, be accessible.
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Why does EA keep saying my account is invalid?

If you're receiving an "Invalid Account" message, please try resetting your password for your account at Help.EA.com, Origin.com, or EA.com. Once done, try re-launching the game to see if you continue to get the error.
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What is EA Play called now?

EA Access and Origin Access just got a new name and even more great benefits. Start getting more from the games you love. We've got some big news, starting today EA's two game membership services – EA Access and Origin Access – are now EA Play*, and Origin Access Premier is EA Play Pro.
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How do I update EA Play?

The EA app is designed to keep itself up-to-date. This means when you log in, it'll automatically update to the newest version. If you have the app running when a new update launches, it will not automatically update. Instead, exit out and restart it to begin the update.
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