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What to do if I lost my Switch?

Nintendo Switch - News, Updates, and Information
  1. Notify Nintendo.
  2. Remove your eShop payment information.
  3. Contact the police.
  4. Start looking.
  5. If unsuccessful.
  6. Common Questions -- including that there is no "find my Switch" feature.
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Can I track a lost Nintendo Switch?

Get Help from Nintendo Customer Service

With a serial number, Nintendo can pinpoint your Switch's location if the person who stole the console connects it to the internet. Contact your local police department if Nintendo's customer support provides an IP address or location for your stolen Nintendo Switch.
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Can stolen Nintendo Switch be deactivated?

If you don't have access to the primary console, you can deactivate a console from your Nintendo Account remotely; however, this can only be done once per year.
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Can you transfer data from a lost Switch?

you can regain access to your digital games on a new switch by logging into the nintendo account from your previous switch. you do need to unlink your old switch to get offline access to your games. if you have an NSO subscription there's a good chance you can even restore most of your saves.
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Will I lose my game progress if I get a new Switch?

Your save data will be deleted on the source console. *Save data is stored on the console you're currently using. In order to play games with your latest save data on multiple systems, you'll need to transfer the save data each time you use a different console.
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Is There Anyway To Find A Lost Or Stolen Switch?

Will I lose my Animal Crossing Island if I get a new Switch?

What is transferred to the new console with a full island transfer? When a full island transfer is completed, all island save data, progress, animal neighbours, residents, residents' inventories and homes are transferred to the new console. No Animal Crossing: New Horizons save data will remain on the original console.
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How do you kick someone off a Nintendo Switch?

Complete these steps

Select Family group. Select Manage family group. Select Remove a family group member. Click Select this person next to the family group member that you want to remove.
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Can I find my Switch serial number online?

In the console's System Settings

From the HOME Menu, select System Settings. Scroll down the menu on the left-hand side and select System, then Serial Numbers. The console serial number will be displayed at the top of the list.
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How do I know if my Switch is stolen?

Check If the Serial Numbers Match

A stolen Nintendo Switch will usually come without its original box or in a completely different one. If the box and the device's serial numbers match, then you've probably gotten a real deal. If not, there's a huge possibility that something shady is going on.
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How do I find my Nintendo Switch online?

How to View Your Nintendo Switch Online Status
  1. Select Nintendo Switch Online on the HOME Menu.
  2. Select the account you want to use.
  3. Your current membership status, along with various other information about Nintendo Switch Online, will be displayed.
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What does Nintendo Switch serial number tell you?

For software, the serial number is the product key or product code; it is the authorization for a certain user to use the software. The Switch serial number refers to the unique identifier of a Nintendo Switch console/controller.
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Does deleting a user on switch delete the account?

In this article, you'll learn how to delete a user account on Nintendo Switch. Important: Deleting a user account will delete all save data associated to the account. Save data cannot be restored once it is deleted. Note: If the user account is linked to a Nintendo Account, the Nintendo Account will not be deleted.
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Can I remove my account from someone else's switch?

Complete These Steps:
  1. Select “System Settings” from the HOME Menu.
  2. Scroll down to highlight “Users,” then select the appropriate user account to access the Profile Settings.
  3. Scroll down to the bottom of the settings and select “Delete User.” ...
  4. Check the box next to “Delete,” then select “Next.” ...
  5. Select “Delete this User.”
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What happens to a Nintendo child account when they turn 18?

A child account can be created for any child under the age of 18. Please note that once a child account is created, it will not turn into a general Nintendo Account even once the user turns 18.
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Can I have two Animal Crossing Islands if I have two switches?

You can only create one island per Nintendo Switch system, even if you use multiple games. A different system is required to create a different island. The island save data is saved on the Nintendo Switch system, so there will only be one island (save file), even if different games are used on the same system.
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Can you play Animal Crossing on 2 switches?

Up to eight players with their own Nintendo Switch console and a copy of the software can play together on an island via online or local multiplayer. Online play is only available between players on your Nintendo Switch friend list OR players that you have shared a Dodo Code with.
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Can you get your old Animal Crossing island back?

Select the island you wish to restore on your Nintendo Switch system, then select Recover Data. Select Yes, please to confirm you are ready to restore the selected island backup. If you started a new island on your Nintendo Switch, it will be lost and replaced with your island backup.
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Does deleting a Nintendo Account delete everything?

Deleting a Nintendo Account will result in loss of all data associated to it, including but not limited to: Mission status, points and rewards in the My Nintendo rewards program. Digital content that you purchased or acquired and that is linked to your Nintendo Account, including in-app content and coins.
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How do I unlink my Nintendo account without a switch?

Go to the Nintendo Account website and sign in to your Nintendo Account. Click User info, then scroll down to the Linked accounts section and click Edit. To unlink an NNID from your Nintendo Account, click the checkmark next to Nintendo Network ID to remove the link.
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Can you use the same Nintendo Account on two profiles?

No, you cannot link multiple Nintendo Network IDs to a Nintendo Account. Only one Nintendo Network ID can be linked to a Nintendo Account.
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How many Users can be linked to a Nintendo Account?

Adding a user

Up to 8 user accounts can be created on one console. On the HOME Menu, select "System Settings" → "Users" → "Add User". Select how you'd like to add a user. If you've already linked a Nintendo Account with a user on another console, you can select "Import User Data from Another Console".
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Can you link multiple Nintendo accounts to one switch?

Please note that you can link up to 8 Nintendo Accounts to a single Nintendo Switch console. Games that you've purchased are playable by everyone on the active Nintendo Switch console for your Nintendo Account. You may find information about moving your Nintendo Account (and purchases) between consoles, helpful.
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Is OLED Switch worth it?

If it's your first time buying a Switch, it's definitely worth considering the OLED model, but only if you plan on playing in handheld mode. If you are planning on mainly using it docked, the regular model is probably the better choice.
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Is it safe to give someone the serial number of a Nintendo Switch?

Watch Out for Fraudulent Warranty Claims

With that being said, you shouldn't be readily sharing them every chance you get. Both the serial and model numbers potentially open you up to warranty fraud. Basically, someone with both these numbers might be able to put in a fake warranty claim.
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What serial number Switch can be hacked?

If the sticker isn't there, you can check it on your Switch by going to “System -> Serial Information.” For Serial Numbers beginning in XAW1: Serials between XAW10000000000 to XAW10074000000 are unpatched and moddable. Serials between XAW10074000000 to XAW10120000000 are potentially patched.
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