What to do if you buy a game in the Microsoft Store and its not there?

Contact xbox support or microsoft support. As long as you have your confirmation email stating the game was purchased under your account I think they will be able to help you.

Where is my game that I bought from Microsoft Store?

To find apps and games on your PC: On your taskbar, select the Microsoft Store icon, then select More info up by your account picture. Select My Library.

Does Microsoft refund in game purchases?

If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund.

What to do if you buy a game from Microsoft Store and it doesnt show up?

Please first double check the purchase at https://account.microsoft.com/billing/orders to make sure it was purchased on your account. If the game still is not in your Full Library on the console you can search for it in the Store and start the install from there.

Why is an app not showing in the Microsoft Store?

Reset the Microsoft Store app

If you still cannot see the app you want, it may be because: The app isn't available in your country or region. Not all apps are available worldwide.

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How long does Microsoft have to refund a game?

Refund eligibility

Refunds are typically issued for requests made within 14 days of the purchase date for games in which you haven't accumulated a significant amount of play time.

How do I get a refund on game purchases?

How do I get my money back from an online purchase?

The chargeback process lets you ask your bank to refund a payment on your debit card when a purchase has gone wrong. You should contact the seller first, as you cannot start a chargeback claim unless you have done this. Then, if you can't resolve the issue, get in touch with your bank.

How do I find my Microsoft purchases?

Can I sell games I bought on Microsoft Store?

Digital items can not be moved between accounts in any way. You can not sell games to another person.

Is Windows 10 is free?

If you are still on Windows 7 or 8, you can upgrade to Windows 10 for free. Whether you're going from 7 / 8 to 10 or 10 to 11, you can upgrade either by using an install disk (created with the media creation tool) or with Windows update.

What is the $1 charge at Microsoft Store?

If it's a $1 or $2 charge, it's a charge to confirm your credit card when it's your first time using it at Microsoft. It will be refunded automatically.

Can you undo Microsoft purchase?

Go to your Order history and find the order or pre-order. Select Cancel item next to the item you want to cancel. If you don't see this option, you've already been charged for the item, but you can request an exchange or refund. Select the check box next to the item and then select the Cancel item button.

How do I download something I bought from the Microsoft Store?

To get a game or app from Microsoft Store: To see more of any category, select Show all at the end of the row. Select the app or game you'd like to download, and then select Get. Sign in with your Microsoft account to finish downloading your app or game.

Is it illegal to keep a double refund?

Can cardholders keep double refunds? No. If a cardholder receives a refund after filing a chargeback, they should notify their bank that the chargeback is no longer necessary. Merchants can get these chargebacks reversed by providing evidence of the refund, but this process costs them time and money.

What happens if you order something online and it doesn t come?

If you didn't get your stuff: First, contact the seller. Most businesses will work with you to resolve the problem and keep you as a customer. If that doesn't work, you still didn't get your order and the charge shows up on your credit card statement, dispute the charge.

What happens if you get scammed online shopping?

Start by securing any accounts that the scammer may have access to. Then, freeze your credit and contact your bank or financial institution and any impacted companies to alert them of the crime. Finally, you may need to file a report with your local police department and the Federal Trade Commission (FTC).

Can you refund PC games?

You can request a refund for nearly any purchase on Steam—for any reason. Maybe your PC doesn't meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn't like it. It doesn't matter.

Can I cancel a app purchase?

Visit Your Apps. Select the app you wish to cancel. On the details page, click Cancel purchase. (Note: You have 30 minutes from the time of subscription to cancel your purchase and get an automatic refund from Google - If you don't see this option, your 30-minute window has expired)

How long do app Store refunds take?

Store credit—It might take up to 48 hours to see the refund in your Apple Account balance. Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

Does game offer refunds?

We offer a 28 day right to a refund or exchange (subject to availability) on our products (excluding gift vouchers/gift cards*) ordered online, provided that: The product is returned within 28 days of delivery; You have a valid proof of purchase (which can include any of the following documents): Online Dispatch note.

How many Microsoft refunds can you do?

Microsoft / Xbox policy only allows one (1) digital refund per Xbox account per calendar year. If you want to use up your one refund for this year on this game, then go for it.

Can I cancel a refund on Microsoft Store?

If you requested a refund, you should have gotten an email with a reference number. Just reply back to the email with the reference number included and explain that you would like to cancel the refund request.

Can Microsoft ban you for refunds?

Hello, you will not receive a ban or suspension for requesting a refund, however your refund may be denied by Microsoft's refund department.