What to do if your Oculus is stolen?

As the support account said earlier in this thread, there isn't much we can do on our end for a lost or stolen device. Your best bet is going to be to reach out to your local law enforcement to start an investigation.

What to do when your Oculus is stolen?

First, head to www.secure.oculus.com/my/devices/ on a computer or your phone. Then, if you haven't already, log in with the Facebook/Oculus account associated with your headset. Find the Oculus Quest headset you want to wipe on the list of devices, and press “Delete Device Data.”

Can Oculus Quest 2 be traced?

Yes, the Oculus Quest 2 can be traced. The Quest can be traced by its MAC address, which is burned into its motherboard. If someone is connected to the Meta network, Meta can identify the user and their current IP address.

Can I get my Oculus replaced?

Reach out to Oculus for Business customer support (CS). Provide CS with Device Manager ID and device serial number. Customer support will initiate a swap of the old serial numbers returning to the factory. CS will ship a new device to customer.

How do I remove a device owner from Oculus?

From Device Manager, click People at the top. Click next to the name of the person you want to remove from Device Manager. Click Delete.

THEY STOLE MY QUEST 2 - But I Got The Last Laugh...!

Does Oculus give free replacements?

Meta will replace your Oculus Quest or Meta Quest 2 with a new or refurbished device — or refund you either a partial or full price of the headset — if you provide proof of a manufacturer's defect. But the included limited warranty doesn't cover accidental or cosmetic damage and only lasts a year.

Can I get my quest replaced?

It usually takes about 8 to 12 business days from the time you ship your Meta Quest device back to us, we receive it and then send the replacement back to you. Keep in mind shipping and delivery times may vary based on your region, holidays and weather conditions. Advanced replacement is an alternative return option.

How long is the Oculus warranty?

Meta (Oculus) Manufacturer Warranty Issues. Today, most products come with a one-year limited warranty. Facebook's Oculus VR headsets are no exception.

Can you track Oculus if stolen?

Whether you are using google cardboard and an iPhone, or the new Samsung Gear 2, you can install the tile app on the phone you use for VR experiences. While, this seems quite simple, it's an easy way to keep track of your Oculus headset / phone. And it absolutely free with our Find your Phone feature.

What to do if your Oculus Quest 2 says tracking lost?

Overwhelmingly, we've found that restarting your Quest (properly powering off and rebooting, not just putting the headset into standby mode) should, in most cases, resolve the tracking lost error.

Does factory resetting my Oculus delete my account?

Performing a factory reset is irreversible and will remove all account information, downloaded games, and content from the headset.

Can you lock an Oculus?

You can maintain your own Following and Follower lists, browser history, privacy settings, PIN, and more—and even lock your account and saved passwords with an unlock pattern before handing your headset to friends or family. This gives you more privacy, including for your chats if you've logged into Messenger in VR.

Can someone else use my Oculus?

Oculus App Sharing Makes it Possible

First of all, only the primary account on a given Oculus Quest headset can share games. Each sub-account still has its own online account and they can all buy their own games. They just can't share them with anyone else on that headset.

Is Oculus discontinuing the Quest?

The Meta Quest 1, also known as the Oculus Quest 1, will remain usable to play games and access apps. However, the company will only roll out maintenance and security patches until 2024, after which the headset will no longer be supported.

How do I claim my Oculus 2 warranty?

If you have a problem with your Product, please visit us at support.Oculus.com for Oculus related products, and portal.facebook.com/support for all other products to get helpful service and contact information, and to submit a claim form to obtain warranty service.

Does Oculus Quest refund?

So long as the software has been used for less than two hours and was purchased within the last two weeks, users should be able to get their money back.

How to get free $50 dollars for Oculus Quest 2?

Get a Free $50 Gift Card with Oculus Quest 2 Purchases

Use the code OCULUS50 to claim your card at check out. It's not a discount, but it is free money you can use toward other purchases, which everyone can agree is great. VR is changing the gaming sphere in a huge way with support from publishers growing year by year.

How do I get $60 Oculus?

ONE: Any friend who buys Quest 2 using your referral gets you both $60 in Oculus Store credit, for up to $600 per month. TWO: Each referral you send that a friend accepts enters you for a chance to win weekly prizes including $10,000 in store credit (that's a year's worth of free games!).

Does factory reset delete everything?

A factory data reset erases your data from the phone. While data stored in your Google Account can be restored, all apps and their data will be uninstalled.

Can I log back into my Oculus account after factory reset?

Notes: Performing a factory reset on your Oculus Go is irreversible and will remove all account information, downloaded games, and content from the device.

How long does a Oculus factory reset take?

Factory Reset via the Headset

Hold down the power and lower volume buttons on the headset. 2. After around 20-30 seconds, the Quest will reboot and load up the boot menu.