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What to do if your Visa gift card is hacked?

If you believe you've been a victim of identity theft, call (866) ID-HOTLINE or visit the Call for Action website. You should also visit the Lost or Stolen card page—if the identity theft involves your Visa card.
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How do I report a hacked Visa gift card?

If you sent gift cards to a scammer, call your local law enforcement on the non-emergency line to file a report. They may send you the the FBI Internet Crime Complaint Center to file your report.
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Will Visa refund stolen gift card?

If records show a value still remains on the card, American Express, Mastercard, or Visa can cancel the lost or stolen card and refund the available value to you in the form of another Visa, Mastercard, or American Express gift card. There's no fee for replacing a lost or stolen card.
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Can Visa cards get hacked?

WalletHub, Financial Company

Yes, Chip credit cards can be “hacked,” in the sense that a thief who inserts a “skimming” device into a credit card terminal can copy data from your credit card and later make a copy of the card.
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How did someone steal my gift card balance?

As soon as you put money on the card, thieves are tracking it online and stealing that money. Some cards have the bar code exposed but have a PIN that's still covered. Once you buy the card, you scratch off the PIN to activate it. If the PIN is already exposed, it's been compromised.
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How Visa Gift Card Scams Work

What happens if a Visa gift card is stolen?

Just call your Visa card issuer or Visa Global Customer Care Services at 1-800-847-2911, or call one of our global toll-free numbers and a Visa representative will work with you to notify the appropriate parties and replace your card.
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Can you track if a gift card has been used?

Can Gift Cards Be Traced? Gift cards tied into credit card networks, such as Visa prepaid cards, can be traced. For gift cards tied to individual merchants, it depends on what systems and processes the merchant has in place.
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How do I know if my Visa gift card has been tampered with?

If the cover or access code feel rough or don't align, it could be tampered with. Rick says he was told the card should be able to separate easily from the packaging. If it's been tampered with like his card, scammers used a permanent glue so part of the packaging sticks and peels off.
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Can gift cards be tracked if stolen?

Gift cards often can't be refunded, traced, or disputed.

Stores can't trace gift cards, and it's difficult for consumers to prove they weren't the ones who used them. Scammers know that as soon as a gift balance is compromised, the money is theirs.
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Can I get money back if scammed by gift card?

If you paid a scammer with a gift card, tell the company that issued the card right away. When you contact the company, tell them the gift card was used in a scam. Ask them if money is still on the card, and if they can refund your money. If you act quickly enough, the company might be able to get your money back.
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What to do if you were gift card scammed?

If you have paid with a gift card, contact the company that issued the card right away and then tell the FTC. Reporting to the company and the FTC helps us fight these scams. Go to ftc.gov/giftcards to learn more about how to protect yourself and others.
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How do hackers steal gift cards?

In Store Gift Card Hacking

Criminals can go into any grocery store in the world with a gift card display and steal money. They simply pull a card (or many cards) off the display, discretely scratch off the covering, and replace it with a sticker they can purchase online after recording the code in their phone.
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Can the person who bought you a Visa gift card see what you buy?

A) Yes, they do keep track of purchases. Almost all prepaid gift cards require some form of registration where they collect different data about you: name, address, zip code, phone number, etc. B)
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Are Visa gift cards safe?

Bank gift cards, which carry the logo of a payment card network (e.g., Visa, MasterCard), are also subject to Credit CARD Act protections and can be used wherever the brand is accepted. Under the law, a gift card cannot expire until at least five years from the date it was activated.
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How long do Visa gift card disputes take?

4 Phases of the Visa Chargeback Process

From start to finish, disputing a charge can often take 45 to 90 days. Whenever possible, however, Visa prefers to have customer disputes finalized in a month or less. This means that merchants need to respond to each phase as quickly as possible.
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How do I contact Visa gift card customer service?

For general questions regarding Visa gift cards, call (866)511-GIFT. Card information is provided by third parties.
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Why is my gift card already redeemed?

If you see an error message that the gift card or gift voucher has already been redeemed, it's likely that the claim code has already been applied to your account, or to another account.
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How do you check if a Visa gift card has anything on it?

Start by looking at the back of your gift card. Typically, you'll find a toll-free number you can call to discover your balance. Or you can check your balance by visiting the card issuer's site and entering your card's 16-digit number and security code.
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Can you use a gift card without the PIN?

The card does not come with a preset PIN, so you will need to set one prior to making the purchase for the debit option to work. Even though my name is not embossed on the card, can I still use it? Yes, just make sure you sign the back of the card.
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Why isn't my Visa gift card not working?

Your Visa Gift card will be declined if the bill payment exceeds your current gift card balance. You can check the balance of your card by visiting the website or calling the customer service number. If you don't have enough money on the card, you'll need to add more before you can use it.
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How to use Visa gift card online with no name?

You can use your card for online purchases by entering the card number, expiry date and the 3 digit code (CVV) found on the back of the card. Occasionally websites will ask for the name on the card, in these instances simply insert “Gift Card” in the field provided.
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What to do with gift cards you won t use?

  1. Trade it for another gift card. The easiest way to trade a gift card you don't want is to exchange it with someone who holds a desirable gift card of comparable value. ...
  2. Sell it for cash. ...
  3. Use it to buy another gift card.
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How do I turn my gift card back into money?

You can easily turn gift cards into cash (or more desirable gift cards) through reputable sites like Raise and CardCash. The site you choose will depend on the ease of sale and the type of gift card you have. You won't get full value for it, but that's still better than letting a gift card go unused.
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Does gift card money expire?

So yes, it's true gift cards can expire, but federal protection ensure consumers have at least one year to use their gift cards penalty free and up to five years guaranteed.
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Why is my visa gift card being declined even though I have money?

Your card may be declined for a number of reasons: the card has expired; you're over your credit limit; the card issuer sees suspicious activity that could be a sign of fraud; or a hotel, rental car company, or other business placed a block (or hold) on your card for its estimated total of your bill.
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