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What to do if your Xbox account is connected to the wrong EA account?

If you think you have the wrong Xbox and EA accounts linked, contact EA customer support for account linking help at https://help.ea.com/contact-us/.
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Can you change the EA account linked to Xbox?

If your Xbox gamertag, PlayStation™Network Online ID, and/or Nintendo Account are linked to an EA Account you don't use, you can update that account to get back in the game. If you made a second account with your primary email address, you can move the email to the account with your games.
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How do I change what EA account is linked to?

If you're sure you're okay with this risk, here's how to switch accounts in the apps:
  1. Sign into the app.
  2. Tap or click on Settings.
  3. At the top right, click Change beside the platform icon.
  4. Choose the platform account you want to set as active - it shouldn't be the one you're planning to unlink.
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Why can't i unlink my Xbox account from EA?

You need to contact EA customer support to properly unlink your Xbox and EA accounts." For your reference, you can check this link: https://support.xbox.com/en-US/help/subscriptio... Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information.
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How do I delete my EA account on Xbox?

You can't deactivate or delete your EA Account by yourself. You'll have to talk to one of our advisors.
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How to Link Your EA Account to PSN or Xbox - New Method 2023

How do I delete my old EA account?

Quick guide: deleting your EA account
  1. Go to help.ea.com.
  2. Select a game from the list.
  3. Select a platform.
  4. Select the topic “Manage my account”.
  5. Then “Delete my account”.
  6. Log in and send your account deletion request to support.
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Can I merge two EA accounts?

You cannot move your games or personas to another account yourself. If you decide you really want to merge your accounts, you'll have to contact us to do that. When you talk to one of our advisors, we'll make sure there's no better way to solve this for you.
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What to do if your Xbox and EA accounts don t match PC?

you need to log into ea with your xbox account and remove the link then log into your normal ea account with the email address and then link. if you cannot do it then open a ticket with EA for assistance.
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How do I reset my EA password on Xbox?

I forgot my password
  1. Go to the EA Help login.
  2. Click Forgot Your Password? to reset your password.
  3. Enter your email or EA Account ID. ...
  4. Check your email for a link to create a new password, and follow the instructions.
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What is my EA ID?

Your EA ID is your username for all EA services, including Origin.
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How do I change my ea account email on Xbox?

Go to your EA Account and Billing Settings. Click on the About Me tab.
...
Click Edit next to:
  1. Basic Information to update your EA ID, First Name, Last Name, and Date of Birth.
  2. Email Address to update your email that we have on file.
  3. Regional Settings to update your country of residence or language.
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How do I reset my ea email without email?

If you're unable to access the email address on your EA Account please reach out to the Account Recovery team so they can take a look. They'll verify the account with you and see if they can get the email address updated. To set up a case with them fill out the account recovery webform over at the EA Help site.
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Do you need an EA account on Xbox?

You need to have an EA Account to play our games. Don't have an account? We'll ask you to create one the first time you play one of our games on your Xbox.
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How do I contact EA customer service?

How to make a case on EA Help
  1. Click Contact Us.
  2. Pick the game or product you need help with.
  3. Pick the platform that you play on.
  4. Choose the Topic you need help with.
  5. Select your Issue.
  6. Click Select contact option.
  7. If you're not already signed in to your EA Account, you can sign in here.
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How do I add a second email address to my EA account?

Add a secondary email to your EA Account
  1. Find the Secondary Email section of your EA Account Security tab.
  2. Click Add Secondary Email.
  3. Enter an email address different from the one registered to your EA Account.
  4. Log in to that email address and find the security code email sent from EA.
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Can I transfer my EA account to another account?

You cannot move your games or personas to another account yourself. If you decide you really want to merge your accounts, you'll have to contact us to do that. When you talk to one of our advisors, we'll make sure there's no better way to solve this for you.
Takedown request View complete answer on help.ea.com

Does EA delete inactive accounts?

No Origin user who has paid entitlements and/or downloaded games will have their account cancelled or games expired due to extended non-use. The term regarding account cancellation for non-use is designed to guard against creation of non-active accounts for inappropriate reasons.
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Do EA accounts expire?

'If you have not used your Entitlements or Account for twenty four (24) months or more and your Account has associated Entitlements, your Entitlements will expire and your Account may be cancelled for non-use,' say the terms.
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Is EA account same as Xbox login?

If you've played an EA Play game on your Xbox console, your Xbox and EA accounts are likely linked, so you should sign in to the Xbox app for Windows with the same Xbox account you use for console.
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How do I find my EA ID on Xbox?

Re: Don't know my EA Id for my main Xbox account

If you click on the Connections tab it'll show you if there's an Xbox account connected. If you know which emails you've used to create an EA Account you could log in there and check to see which of them is connected with the Xbox account.
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Can you refund EA Play on Xbox?

Request a refund on EA Help. You'll be able to see if your games are eligible for the Great Game Guarantee. If you have games that qualify for a refund, you can complete and submit the refund request form.
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What to do if you lost the email to your ea account?

On Origin
  1. Launch the Origin client.
  2. Sign in to your EA Account with your EA ID and password.
  3. Click on your EA ID at the bottom of the client.
  4. Click EA Account & Billing.
  5. A browser window will open with a page for My Account. ...
  6. Click Edit next to Email Address.
  7. We'll send you a code to verify your identity.
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How do I change my email preferences on ea?

Update your email preferences

Head to your EA Account and Billing Settings, then select Email Preferences. Make sure to click Update once you've made your changes to save them.
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How long does it take for ea to email back?

Depending on how busy the lines are you can expect a callback or chat within an hour or so and for TOS the time frame is generally 72 hours.
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How do I check my EA details?

Login to your account at help.ea.com. Click Accounts, then My Cases. Click on a case to view more information about it.
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