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What to do with Xbox controllers that don't work?

My controller won't connect to my console or PC
  1. Step 1: Connect your controller. ...
  2. Step 2: Power cycle your console. ...
  3. Step 3: Check your controller batteries. ...
  4. Step 4: Connect your controller to the console with a USB cable. ...
  5. Step 5: Update your controller.
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Why did both my Xbox controllers stop working?

There are many reasons why your Xbox controller may be having syncing or power problems. Here are some of the most common ones: Your controller needs new batteries. The firmware in your controller needs to be updated.
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Are Xbox controllers repairable?

Jammed buttons and joysticks that, well, stick are common problems when it comes to Xbox One controllers. If you're ready to throw your wireless controller at the wall and buy a new one, hold up. You can usually make them work (almost) like new with just about an hour's time and some tiny screwdrivers.
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Is there a way to control Xbox One without controller?

You can use an Xbox One without a controller but you won't necessarily get all of the functionality out of it. You can control elements of your console, chat and share updates with an app, connect a standalone mouse and keyboard or use a third-party adapter to connect a mouse and keyboard.
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How to play games without Xbox controller?

From the Xbox Game Pass's home screen, scroll down the sub-categories until you find Play with touch and select Show all.
  1. This will take you to the list of games available to be streamed without a controller. ...
  2. To start streaming your selected game directly to your mobile device, select Play.
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Did you know that your PS5 controller can do this?

Does GameStop do controller repairs?

Need your console or controller repaired? We can fix it! Just bring your eligible products into any GameStop store and we'll take care of the rest.
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What is the average life of a Xbox controller?

Microsoft has been testing the controller and says that it'll last up to 10 years, if not longer.
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What is the average lifespan of a Xbox One controller?

They have a built-in obsolescence of about 4–5 years. Any longer than that and you've done well.
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Why is my Xbox controller blinking and not connecting?

The batteries are low. Just plug in your controller to recharge its internal battery. Once it's charged, the blinking will stop.
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How do I know if my Xbox controller is dying?

Tap the Xbox button to go back to the Home menu, then look for the battery icon in the top-right corner. If they're low, you should replace or charge the batteries as necessary. Frequent disconnects can also happen because of interference.
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Do Xbox controllers have a lifetime warranty?

Buy our repair service, then send in your broken controller, and as an added benefit also be COVERED BY OUR FREE 30 DAY WARRANTY WITH THE OPTION TO PURCHASE A LIFETIME WARRANTY on the part that was repaired. Once we receive your controller WE HAVE A ONE DAY TURN AROUND TIME .
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What is the longest lasting Xbox controller?

Here are the top 4 most durable Xbox controllers.
  • PowerA Enhanced Wired Xbox Controller.
  • Razer Wolverine V2 Chroma.
  • Razer Wolverine Ultimate Edition.
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What controller has longest lifespan?

PS5 DualSense controller has '417 hour' lifespan according to new tests.
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How long does it take to replace an Xbox controller?

Repair completion time is approximately 5-7 business days, after we receive your console/controller. The repair price estimated at the time of checkout includes repair services, parts, & labor required to repair the initial issue you have selected.
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Can you use old Xbox controllers?

You probably already know that the last-gen Xbox Wireless Controller is compatible with the Xbox One as well as the new Series X / S consoles. However, the older controller model lacks a few features that might make the newer one a worthy upgrade for you.
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Can Best Buy fix broken controllers?

We can install or repair thousands of products, no matter where you bought them. We offer a 90-day workmanship guarantee on all Geek Squad repairs.
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Can I trade in a broken controller to GameStop?

Yes, GameStop does buy broken consoles, controllers, and accessories for either cash or store credit but they charge you a refurbishment fee which is usually around sixty dollars. There are conditions though. The product has to have it's original serial number. It cannot be worn off, faded, torn or scratched off.
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Can I return a broken controller to GameStop?

Defective merchandise (other than PCs) can be returned or exchanged within their applicable return period. Used defective items can be exchanged within 30 days.
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Can iPhone act as Xbox controller?

Xbox SmartGlass is an Xbox One controller app that turns your phone or tablet into a remote control for your Xbox One (or Xbox 360, too). This is a great way to interact with your Xbox One if you already have your phone handy while watching a movie or TV show on your console.
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Can I use a PlayStation controller on Xbox?

You can't use a PS4 controller on your Xbox Series X or S. However, you can play Xbox Series X/S games with a PS4 controller using the Xbox Game Pass game streaming service. You can also download Xbox games on your PC and play them with your PS4 controller.
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Do the Xbox controller batteries go bad?

Yes, in fact, they do. The average lifespan of AA batteries in an Xbox controller is roughly 40 hours. The average lifespan of the most common rechargeable battery pack, the Xbox Play, and Charge Kit, is only 30 hours. The Play and Charge kit's battery life decreases over time too.
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