When can I call Sony?

Telephone support is available Monday through Friday 10:00am to 6:00pm EST, excluding holidays. Please reference our Repairs Support section to direct your query to the correct Product Operation Support Center.

How do I talk to a real person at Sony?

How do I talk to a live agent at PlayStation?

Dial 1-800-345-7669 to call PlayStation for immediate assistance. Use any phone to dial the toll-free international number for PlayStation's customer support between the hours of 8 a.m. and 8 p.m. PST so you can speak directly to a representative. Explain the problem or issue that you're having so they can assist you.

Does PlayStation have a live chat?

Press Ask a PlayStation Expert displayed at the bottom right of the screen to start an online conversation with a PlayStation Expert through the Limitless application.

How do I contact Sony warranty?

In the U.S. and Puerto Rico, call (800) 942-SONY (7669). If Sony finds the Product contains any such defect, Sony will either replace the Product at no charge or, at Sony's discretion, refund the purchase price shown on your receipt.

Fix: Can't Make or Receive Calls on Android - Sony Xperia

Does Sony do free repairs?

Warranty

The repair shall be guaranteed against any identical breakdown on the Product within 90 days following the repair. In such an event, Sony shall repair the Product free of charge and such repair will be guaranteed for the remaining time of the initial warranty.

How long is a Sony warranty good for?

Extended Service Plans. The quality you deserve comes from repairs performed by Sony authorized technicians, using Sony authorized parts. Sony products come standard with either a 90 day or 1 year limited warranty, check your product's warranty card for details.

Is Sony support 24 hour?

Product Support

Telephone support is available Monday through Friday 10:00am to 6:00pm EST, excluding holidays. Please reference our Repairs Support section to direct your query to the correct Product Operation Support Center.

How can I call PlayStation?

You can call 1-800-345-7669 for help.

What time is PlayStation open?

Our full hours of operation will be: Monday-Friday, 8AM-8PM PST and Saturday-Sunday, 9AM-6PM PST. Thank you for contacting us. Are you experiencing any issue with the game or service?

Does PlayStation have a phone number?

Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions.

How do I unlock my PlayStation account?

Go to Settings > Users and Accounts > Account > Sign In. On the sign-in screen, press the triangle button, and then select Next. An email for changing your password is sent to the sign-in ID (email address) shown on this screen. You'll be sent an email containing a secure link.

How do I contact PlayStation for a refund?

Tap on Settings (gear icon), scroll down to PlayStation Network, and tap Support. Next, you'll navigate to the PlayStation Support page, tap on PS Store & Refunds > Refunds > Requesting a PS Store refund. Choose the appropriate option for your purchase type.

How do you get straight to a representative?

Dial 0, *, or # multiple times. This can take you straight to an operator on some systems. Say "I would like to speak to a person". Or, try "operator," "agent," and “representative.”

How do I get unbanned from PlayStation?

Can I appeal my PSN suspension? Every suspension on PlayStation Network is the result of a thorough investigation by PlayStation Safety staff. As a result, suspensions are final and cannot be appealed unless: You have been suspended for an account debt.

How do I talk to customer service?

What time does PlayStation support chat open?

Send us a tweet, DM, or chat with us if you're looking for help during these hours. Our full hours of operation will be: Monday-Friday, 8AM-8PM PST and Saturday-Sunday, 9AM-6PM PST. Would you mind telling us what is the issue you are having with your account? We are still waiting for those details.

What is the ps4 number?

The serial number is comprised of 11 characters and is located underneath the top lip, opposite the system ports. Turning the system over is necessary to view this number. The model number consists of the letters CUH, followed by four numbers and a letter.

Can I call from ps4?

No, You can not video call.

Are PS4 servers down right now?

Our service is currently operating as expected at the location you provided. If that changes, we will tell you about it here.

Does Sony refund?

Buying a game, a bit of downloadable content, a movie or any number of other digital items from the PlayStation Store doesn't have to be an irreversible choice - Sony does have a refund system in place to let you get your money back.

How long is Sony support PS4?

Support for the PS4 is still going in 2023. Sony has yet to put all its eggs in the PS5 basket and fully commit to supporting the next-gen system. But what does this mean for gaming?

How long is PS4 warranty?

Sony Interactive Entertainment LLC ("SIE") warrants to the original purchaser (“you”) that the PS4™ hardware, which includes components contained in the retail box with this hardware (“Product”), will be free from material defects in material and workmanship for a period of one year from the original date of purchase ( ...

Will Sony repair PS5 out of warranty?

No, Sony does not provide repairs for PS5 consoles unless they are under warranty.

Can Sony fix my PS4 without warranty?

Yes, Sony offers repair services for out-of-warranty PS4 consoles. However, the cost of the repair will not be covered by the warranty and will have to be paid for by the owner of the console. You can contact Sony support or authorized repair centers for a quote on the cost of repairing your out-of-warranty PS4.