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Who do I contact at Sony for warranty?

Please contact Sony's Customer Service Call Center or go to www.sony.com/support for a list of Sony Retailers. In the U.S. and Puerto Rico, call (800) 942-SONY (7669). Pursuant to this Limited Warranty, SONY will replace the product with a new or refurbished product.
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How do I file a warranty claim with Sony?

You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.
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How to get Sony 5 year warranty?

The 5-Year Guarantee is already registered (product / serial number). In the event that you need to make a claim, you will be required to provide the proof of purchase, the model and the serial number of the Product.
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How long is the standard Sony warranty?

In general, Sony offers a standard 1 year guarantee that covers almost all Sony products.
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Does Sony need proof of purchase for warranty?

A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.
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How To Send In Your PS5 For Repair To Sony 2022

Does Sony have a factory warranty?

Sony products come standard with either a 90 day or 1 year limited warranty, check your product's warranty card for details. Protection Plus customers have enhanced service coverage, based on the type and term of additional protection purchased.
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What does a 5 year consumer warranty mean?

For example, an express warranty may state the following: Our bicycles are guaranteed to operate as advertised for five years. We will repair or replace your bicycle if any such defects are present within five years of your purchase.
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How long should a Sony Bravia TV last?

The average lifespan of an LED at maximum or close-to-maximum brightness is 40,000 to 60,000 hours, or roughly 4.5 to 6.8 years. If you aren't watching TV for 24 hours a day (and I hope you're not), an LED TV like the 5-Series could last around 13 years, provided none of the other components fail beforehand.
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How do I activate my Sony warranty?

How to register a Sony product in My Sony
  1. After you've logged in, you'll be able to register all your Sony products. Click on [Register a new product] in the side menu, or click the blue button.
  2. Fill out your product details. You can use the links available if you're unsure what your model name or serial number is.
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How do I talk to a real person at Sony?

Sony Customer Service Contacts
  1. Sony Email Support. N/A.
  2. Sony Live Chat Support. N/A.
  3. Sony Call Center Support. 1-239-245-6356.
  4. Sony Knowledge Base. https://www.sony.com/electronics/support?
  5. Sony Forum. https://us.community.sony.com/
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Does Sony do free repairs?

Warranty

The repair shall be guaranteed against any identical breakdown on the Product within 90 days following the repair. In such an event, Sony shall repair the Product free of charge and such repair will be guaranteed for the remaining time of the initial warranty.
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How do I talk to a human PlayStation support?

How to get support from the PlayStation Experts. Press Ask a PlayStation Expert displayed at the bottom right of the screen to start an online conversation with a PlayStation Expert through the Limitless application.
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How do I make a warranty claim?

To make a claim against Manufacturer's Warranty, contact the Manufacturer with the product's serial number. Though, a dated sales receipt is usually adequate to file a warranty claim.
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How do I claim warranty service?

Step One: Fill the Warranty Claim Request Form below by sharing with us all the necessary details - defect, invoice, model name, etc. Once we get your request, we will get back to you in a day's time. Step Two: Once your claim request is approved, a unique WCID (Warranty Case Id) number will be issued to your case.
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Can I send my PS5 to Sony for repair without warranty?

Does Sony Fix The PS5 Without Warranty? No, Sony does not provide repairs for PS5 consoles unless they are under warranty.
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Can a Sony Bravia be repaired?

As a Sony product owner you can contact Sony directly to arrange reliable, cost-effective out of warranty repairs through our professionals at Sony authorized service centers. Find the information about services and service charges for your product in this section.
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Which brand TV lasts the longest?

As our technical engineers mentioned, TV brands with the highest longevity are Samsung, Sony, LG, and Panasonic. However, you can find other affordable brands that could give you several years of use if well maintained. These brands include Sharp and Vizio.
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How do I force a company to honor a warranty?

Sue in Court

A warranty is a contract. When your warranty company refuses to honor the terms of a warranty, you may have a claim for breach of contract. The amount allowed in small claims varies from state to state, but for most products, you can sue in small claims court.
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What to do if a company doesn't honor its warranty?

If that fails, try complaining to the Better Business Bureau and to your state attorney general or consumer protection office. Send a demand letter threatening to take the company to small-claims court. If it's an expensive product, contact a consumer attorney. (You can find one at naca.net.)
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Do you need a receipt for a warranty?

The receipt is your proof of purchase and is required to claim your warranty. A copy of the invoice is also enough to claim the warranty. The appliance's serial or production number can help track when and where it was bought. Email – the manufacturer or retailer may have emailed you the invoices and warranties.
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How long is a Sony Bravia TV warranty?

You get the promise of a unique 3-year guarantee, which says a lot about our products and our belief in them. So you don't have to worry about a thing. In the unlikely event that something does go wrong with your BRAVIA® TV, print out this certificate and take it to your local Sony retailer.
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How do I check my Sony TV warranty?

But what if you lose the Sony product's bill or purchase receipt? Well, you can call the company's toll-free number (1800-103-7799) and try to get the warranty status of your Sony device.
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What does Sony TV manufacturer warranty cover?

This Limited Warranty only covers product issues caused by defects in material or workmanship during ordinary consumer use; it does not cover product issues caused by any other reason, including but not limited to product issues due to (i) acts of God, (ii) misuse, (iii) customer instruction, installation, set up ...
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