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Why am I bought FIFA points but not showing in Companion App?

You have redeemed a FIFA Points code but are they not immediately visible in the FUT Web & Companion app? This can be possible! There is sometimes a delay in updating your FIFA Points credit. In extreme cases this can take up to 24 - 48 hours, but it often happens faster.
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Why are my FIFA points not showing on Companion App?

Sometimes the transaction needs an extra push to sync with your account, and logging out and back in again helps the FIFA Points come through to you.
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Why are my FIFA points not showing up after purchase?

First, confirm your purchase went through by checking your transaction history on the platform you purchased it on. Next, try logging out of FUT or VOLTA and logging back in again.
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Why are my FIFA Points not showing on Companion App FIFA 23?

Re: FUT 23 Companion App Fifa Points Error

Any points you purchase won't appear in the web/companion app until you've loaded them directly from your console/PC first.
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How do I transfer FIFA points to Companion App?

You can't transfer your FIFA Points from FIFA 22 to FIFA 23 using the FUT Web or Companion Apps. Log in to FIFA 23 on your console or PC to transfer your FIFA Points, then you'll see them on the apps. The one-time Points transfer from FIFA 22 to FIFA 23 ended on December 31, 2022.
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"Did EA Just Give The ONLY Thing We ALL Needed?!"

Why didn't my FIFA points transfer?

There can be a delay in the points being granted, but hopefully they will clear shortly. The first thing we'd suggest is closing and re-opening FUT/FIFA twice, as this can help push the points through. Please make sure to Accept Solutions and give XP when someone has provided you with assistance.
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How do I add FIFA points to my companion app 22?

FIFA Points can be purchased on the FIFA 22 Web App by clicking on the highlighted '+' symbol next to your number of currently available points. This is below your total number of gold, in the top-right of the screen.
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How long does it take for FIFA points to come?

FIFA Points not visible in FUT Web & Companion app

There is sometimes a delay in updating your FIFA Points credit. In extreme cases this can take up to 24 - 48 hours, but it often happens faster.
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How do I transfer FIFA Points to FIFA 23 Companion App?

The only way to transfer your FIFA Points from FIFA 22 to FIFA 23 is by logging in to FIFA 23 on your console or PC. You can't transfer your FIFA Points from FIFA 22 to FIFA 23 using the FUT Web or Companion Apps. Log in to FIFA 23 on your console or PC to transfer your FIFA Points, then you'll see them on the apps.
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How do I claim my FIFA companion rewards?

How do I claim Rivals rewards in the FIFA 23 companion app?
  1. From the Home tab, scroll down to the Competitions menu.
  2. Next, tap Rivals.
  3. Here you'll get the choice of three different rewards packages.
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Why did I not get my FIFA rewards today?

For help with missing rewards, please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you.
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How do you get FIFA Points after purchase?

It can take up to 24 hours for FIFA Points to arrive after purchasing them. If they still haven't arrived after this point you'll need to contact one of our advisers. You can contact one of our game advisors through this link - http://help.ea.com/en/contact-us/new/.
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What happens when you buy FIFA Points?

FIFA Points can be used in FIFA Ultimate Team™ to get packs, enter Ultimate Draft, and more to help you build your dream squad, or in VOLTA FOOTBALL to unlock fresh apparel items.
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Why can't i open my Rewards on the Companion App?

According to a statement from EA Sports, the ability to claim the Division Rivals rewards through the Web or Companion app has been disabled temporarily in order to fix an issue regarding the way the rewards are displayed on the app. This isn't the first week that this feature is off.
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Why is my companion app not working FIFA 22?

If you haven't played FUT 21 on the console where you plan to play FUT 22, the Companion and the Web App will not make available the market's earlier access. You need to validate first your FIFA 22 account in the new console to unlock the market. Access to trading won't be immediate and could take several days.
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What happened to FIFA 22 companion app?

You won't be able to access FUT 22 on the Web App after September 21, 2022. For the Companion App, there will be a forced update to the FIFA 23 version on Android and iOS after September 22, 2022.
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Can you collect FIFA rewards on Companion App?

How do I get my rewards? Once the weekly competition ends, you'll be able to claim your Weekly Rewards shortly after, either in-game or on FUT Web and the Companion Apps.
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How do I get FIFA 23 Companion App to work?

You must have created a FUT Club in FIFA 22 and logged in to FUT 22 on your platform before August 1, 2022, to be eligible for early access to the FUT 23 Web and Companion Apps. Your FUT 22 account must still exist. That means if you've deleted your Club, you won't be able to get an early start.
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Do you get 4600 FIFA points straight away?

Players who purchased the FIFA 23 Ultimate Edition are entitled to 4600 FIFA points. When you load up Ultimate Team, your points should have been added to your account automatically, if the game has been officially released in the region that you pre-ordered.
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How do I get my 4600 FIFA Points?

Re: 4600 Fifa Points Fifa 23 Ultimate Edition

4600 points comes from the Ultimate Edition, not the EA Play Pro Edition. If they had EA Play and then purchased the Ultimate Edition, they'd get the 4600 instead.
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Is it safe to buy FIFA Points?

Don't buy FUT Coins or engage in any type of Coin distribution to or from your account. Only buy FIFA Points from the FUT Store, your console's store, or trusted retailers. Read up on the rules in EA SPORTS FIFA.
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Can you claim FIFA 23 rewards on companion app?

In FIFA 23 Ultimate Team, players participate in various game modes that give exciting rewards. Rivals is one such game mode, and you can collect its rewards from the FIFA 23 companion app.
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Why can't i add FIFA Points on FIFA 22?

If you have a playstation account & games and playstation hardware set up in different regions, it will block you buying fifa points.
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How do I transfer FIFA Points to FIFA 22?

The steps to this are simple; load up your FIFA Points on FIFA 21, then the first time you load up FIFA 22 you will get the option of transfer! It is VERY important that you accept the transfer the first time as otherwise you will lose the option and waste your points.
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