Why am i not receiving Ubisoft Connect code?

These recovery codes will be sent in an email from [email protected] with the subject line 2-Step Verification Recovery Codes. If you cannot find this email, we recommend checking your SPAM or Junk folder. When enabling the feature on a device, you can also request your recovery codes be sent in a text message.

Why am I not getting my Ubisoft verification code?

If you are also using an unusual personal email address or regional email address, sometimes our verification email will not be received either. You also have the option of changing your email address used for your Ubisoft and verification to another if you would like, as this can often resolve these issues.

How do I find my Ubisoft Connect verification code?

Once set up, every logins to your account or Ubisoft Connect PC on untrusted devices will have to be confirmed with a unique code. This code is randomly generated and sent to you via e-mail, SMS**, or is displayed on a mobile app**.

Why am i not receiving 2FA emails from Ubisoft?

If you're not receiving 2FA emails, you may be able to receive them by either updating your email or by whitelisting the email [email protected]. You can also try re-enabling 2FA using an authenticator app instead of email.

Why is my Ubisoft connect authenticator not working?

Make sure it is set to Automatic. Back to Settings main menu, select Privacy, then Location Services. Make sure the Google Authenticator application is set to While Using the App.

How to activate a game key for Ubisoft Connect (Uplay)

Why is authenticator not giving me a code?

Authenticator apps rely on the time set on your device to create the authentication code. If the time on your mobile device does not match the time on your computer then the code will not work. Check the time and date on your phone and make sure they match the computer or device you are logging in from.

Why am I not getting code on authenticator?

My Google Authenticator codes don't work

It may be because the time isn't correctly synced on your Google Authenticator app. On the next screen, the app confirms the time has been synced. You should be able to sign in.

How do I skip 2-step verification on Ubisoft?

Go to the Security page of the account management website. Under 2-Step verification, select Manage. Choose Deactivate. In the pop-up box, select Deactivate again.

How do I receive my 2FA code?

Why is my email authentication failing?

An "Authentication Failed" error means the email server cannot verify that your email access is authorized. This is typically due to a mistyped password, but it can also be caused by an incorrect username, connecting to the wrong server, or blacklisting.

How do I get Ubisoft authentication?

Why can't I log into my Ubisoft account?

Make sure that Ubisoft Connect PC is not set to offline mode Using Ubisoft Connect PC in Offline mode may prevent you from being able to log in. Check whether Ubisoft Connect PC is running into connectivity issues Connectivity issues affecting your device can make you unable to log into the Desktop Application.

Which authenticator does Ubisoft use?

Download the Google Authenticator app for your smartphone. Please note that Google Authenticator only available on iOS and Android.

Why won't Ubisoft accept my phone number?

This means that the number has been labelled as suspicious during our standard review process. Should you encounter this error, please try linking a different number, or start a chat with us for further assistance.

How do I activate my Ubisoft connect code?

In the Profile data menu, go to the Rewards tab. Choose Redeem code in the bottom right. Enter your activation code in the pop-up window. When prompted, restart the game.

How do I get a 6 digit authentication code?

You need to install the Google Authenticator app on your smart phone or tablet devices. It generates a six-digit number, which changes every 30 seconds. With the app, you don't have to wait a few seconds to receive a text message.

What is my 6 digit 2FA code?

If you have 2FA enabled, you will receive a temporary 6-digit code which can be used only for a very short period of time: about 20 seconds. After 20 seconds, the code will expire and a new code will be generated. The requirement to enter both your password and this 6-digit code makes your account better protected.

How can I get 2FA code by SMS?

Why does Ubisoft Connect keep asking for 2-step verification?

2-Step verification is an optional* security feature for your Ubisoft account. Once set up, every logins to your account or Ubisoft Connect PC on untrusted devices will have to be confirmed with a unique code. This code is randomly generated and sent to you via e-mail, SMS**, or is displayed on a mobile app**.

Can you login without 2-step verification?

Your account is more secure when you need a password and a verification code to sign in. If you remove this extra layer of security, you will only be asked for a password when you sign in. It might be easier for someone to break into your account.

Can I turn off two step verification?

Why my 6 digit authenticator code is not working?

First, check to see that your phone time matches the time on your computer. The authenticator is time-stamped, so if the two do not match it will not work. If you're using an Android, your phone may have gotten out of sync.

Why isn t my 6 digit authentication code working?

This is usually due to a temporary network or connection issue. Please try to log in when you have a strong WiFi and/or cellular signal.

What happens to 2 step verification if I lost my phone?

If your device with 2FA (two factor authentication) is lost, broken, or stolen, you should and most likely have to change your passwords, set up 2FA again, and get new verification codes.

How to get 6 digit code from authenticator app instead of 8?