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Why can I not download games on EA Play?

Try re-installing the EA app
Open the Control Panel (find it by searching Control Panel in the Start menu). Under Programs, click Uninstall a program. Click on the EA app and uninstall. Reinstall the EA app, then try installing your game again.
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Why can't I download anything on EA Play?

Restart the application and make sure Origin isn't running in the background. If the above step didn't work, restart your computer. Try uninstalling and reinstalling the game. A clean install can help fix any file issues or corrupt files.
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How do I download games from EA Play?

Download games to your Library
  1. Launch the EA app.
  2. Log in to your EA Account.
  3. Go to My Library.
  4. Find the game that you want to download and click the arrow in the bottom right corner.
  5. Confirm your Install location and Language preferences, then click Next.
  6. Read and accept the terms of play.
  7. Click Download.
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Why is EA not letting me play?

You can't access online play if your account is suspended or banned. This happens if you broke the rules in the EA User Agreement. Check My Ban History to see if your account is currently suspended or banned. If you think you were suspended or banned by mistake, let us know.
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Does EA Play let you download games for free?

EA Play on Xbox One / Xbox Series X / Xbox Series S

EA Play games on both Xbox and Windows can be downloaded at no extra cost as part of Ultimate - ideal for owners of both systems.
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How to fix Xbox Game Pass and EA Desktop games not downloading

Do you lose your games if you cancel EA Play?

Please note: If you cancel you will keep your game progress, but won't be able to play EA Play games unless you purchase them or resubscribe.
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Does EA Play worth it?

EA Play is overwhelmingly worth the money, even if you only subscribe to one month. Worth mentioning that if you find enough enjoyment from a couple of months of EA Play, then you should strongly consider the annual subscription.
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How do I get EA Play to work?

Launch the EA app. Click on EA Play. Click Join EA Play. Select an annual or monthly plan, then click Continue.
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What is replacing EA Play?

The EA app is our latest PC platform, designed with player feedback in mind to be foundational for the future of EA PC gaming. Origin is our legacy client, and will soon be replaced by the EA app.
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Why won't Xbox Game Pass let me play EA games?

If you're an Xbox Game Pass Ultimate or PC Game Pass member, you'll need to link your Xbox and EA accounts and make sure that you have installed the EA app, now in beta, to enjoy EA Play titles on PC. The Xbox app for Windows will walk you through the setup process if you don't already have both.
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Can I download games from EA Play on ps4?

Downloading games and early trials

To download a game or early trial, search for the one you want to play in the PlayStation Store from your console and download it from there. See what games are available with EA Play on ea.com.
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Does EA remove games from EA Play?

In 2020–2021 many third-party games were removed, and in April 2021 EA began removing older EA Sports games from the service. Subscribers can play selected titles for a limited time of eight hours, this does not apply to the "Pro" subscription tier.
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How does EA Play work on Xbox?

EA Play is a gaming membership that comes with exclusive perks like: Trying brand new games for a limited time before they launch. Saving 10% on EA digital purchases - like full games, expansion packs, and in-game currency.
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How do I fix unable to download games?

Basic troubleshooting steps
  1. Check that you have a strong Wi-Fi or mobile data connection.
  2. Check your storage space.
  3. Check for Android system updates.
  4. Check if the app is available for your device.
  5. Uninstall & reinstall the app.
  6. Close & reopen the Play Store.
  7. Uninstall & reinstall Play Store updates.
  8. Restart your device.
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Why are my games not downloading?

One common fix is to clear data and cache for the Play Store and Download Manager apps. You can access these app settings through the Settings Menu on your device, and then Apps or App Manager. For each app, tap Clear Cache and Clear Data.
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Why does Play store keep failing to download?

These errors might be due to Google Play Store updates, Google cache issues, Google Play Store stored data issues, or Google account issues.
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Is EA Play still a thing?

EA Play is just $4.99 a month or $29.99 for a full year. EA Play Pro is $14.99 a month or $99.99 for a full year.
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Do games ever leave EA Play?

No reason has been given for why they're being removed, but usually when racing/sports games are removed from subscription services like this, it's because of expired licenses.
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Is EA Play the same as EA Access?

The EA Access and Origin Access subscription game services will be getting a fresh new name and look starting August 18. EA Access and Origin Access Basic will become EA Play*, and Origin Access Premier will change to EA Play Pro.
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Is EA Play offline?

Like other games purchased digitally once downloaded you can play offline on your home console as much as you like.
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How do I activate EA Play with Game Pass?

Are you a Game Pass Ultimate member playing on Windows 10 for the first time? You need to connect your Xbox console account and your PC to access EA Play. To do that, launch a game from The Play List via the Xbox app on PC. Now, you'll be able to use the EA app in the future.
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Do you need Origin for EA Play?

If the games you play are fully supported through EA Desktop, then no need to use Origin as well.
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How long can I play with EA Play?

EA Play makes your games more rewarding with: Access to exclusive player benefits and a library of top titles including fan-favorite series and premium games. The chance to try out selected new-release games before launch for up to 10 hours of playtime.
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Is it hard to cancel EA Play?

Go to the EA Play section of Services. Select the button labeled Manage. Turn off Auto-Renew. Confirm your choice by selecting Confirm Cancellation.
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Why should I buy EA Play?

Don't just get the game. Get more from your game with EA Play. Members get more rewards, more exclusive content, and unlimited access to more top titles. Get more from the games you love with members only challenges and in-game rewards.
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