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Why can't I access Microsoft OneDrive?

If you can sign in to OneDrive online, but not on your computer, check for updates. If your computer is up to date, reset OneDrive. Resetting Microsoft OneDrive can sometimes resolve sync issues and resets all OneDrive settings. OneDrive will perform a full sync after the reset.
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What to do if OneDrive is not opening?

Fix 1: Restart Your Device. Fix 2: Reset or Reinstall the OneDrive App. Fix 3: Make Sure Microsoft OneDrive Is Enabled.
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How do I get access to my OneDrive?

Tap your profile picture, then select Files. Tap OneDrive. Browse to the directory for the file for which you want to get a link. Tip: If you want to preview a file, select the file name to open it.
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Can everyone access OneDrive?

Anyone who gets the link can view or edit the item, depending on the permission you set. Users with the link cannot upload new items. If the sharing link points to a folder, you may be required to sign in with a Microsoft account.
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Why can't I see my OneDrive files on my computer?

If you can't find files you deleted, check whether you're logged in to the correct Microsoft account—your files might be safely on another OneDrive, such as your personal OneDrive account. To check, sign out of your OneDrive and sign in again using the other account.
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2023 Guide to Fix: OneDrive won't sign in on Windows 10/11

How do I reset Microsoft OneDrive?

Right-click OneDrive and select Show Package Contents. Browse to the Contents > Resources folder. Double-click ResetOneDriveApp.command (or ResetOneDriveAppStandalone.command, if you're using the standalone app). Start OneDrive and finish the setup process.
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Does Windows reset affect OneDrive?

"OneDrive files which are "cloud only" or have not been downloaded or opened on the device are not affected and will not persist, as the files are not downloaded or synced locally."
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Does uninstalling OneDrive cause problems?

You won't lose any data by uninstalling OneDrive. Your OneDrive folder will stop syncing, but any files or data you have in OneDrive will still be available when you sign in at OneDrive.com.
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Does deleting from OneDrive delete from PC?

When you delete a file or folder on OneDrive with one device, you won't be able to find it on your other devices. All deleted files go into the Recycle bin, where you have a chance to restore it.
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What are the effects of disabling OneDrive?

When OneDrive sharing is disabled, what stops working includes:
  • SharePoint Home is disabled, because settings are stored in the OneDrive cache.
  • Followed Sites are disabled due to settings stored in OneDrive cache.
  • Shared With Me list is also disabled due to settings stored in OneDrive cache.
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How to activate OneDrive?

If you have no accounts signed in to OneDrive
  1. Select the Start button, search for “OneDrive”, and then open it: In Windows 10, select OneDrive. In Windows 7, under Programs, select Microsoft OneDrive. ...
  2. When OneDrive Setup starts, enter your personal account, or your work or school account, and select Sign in.
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What is the downside of OneDrive?

The disadvantages of OneDrive are limited sharing options, limited file management and desktop synchronise settings. Limited Sharing Options: OneDrive's sharing options are limited compared to other cloud storage services, making it difficult to share files with non-Microsoft users.
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How many devices can access my OneDrive?

Each user can install Office on 5 PC's or Macs, 5 tablets and 5 mobile phones. This means you can install Office on a maximum of 15 devices simultaneously. Per user you also have 1TB of online storage on OneDrive. This helps you to easily access your files on all devices.
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Who has access to OneDrive?

See whom a file or folder is shared with

In your document library, select the file or folder. Above the list of files, select Share. The Send link window opens. If the item is currently shared with anyone, a Shared with list appears at the bottom of the Send link window.
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How do I force reinstall OneDrive?

To reinstall OneDrive for Android
  1. Open Settings.
  2. Select Applications.
  3. Tap Manage Applications (if listed)
  4. Find and tap OneDrive.
  5. Select Uninstall or Disable.
  6. Reinstall/update the app from Google Play.
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How do I manually open OneDrive?

Select the Start button, search for “OneDrive”, and then open it:
  1. In Windows 10, select OneDrive.
  2. In Windows 7, under Programs, select Microsoft OneDrive.
  3. In Windows 8.1, search for OneDrive for Business, then select the OneDrive for Business app.
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Will I lose my files if I uninstall OneDrive?

You won't lose files or data by uninstalling OneDrive from your computer. You can always access your files by signing in to OneDrive.com. Select the Start button, type Programs in the search box, and then select Add or remove programs in the list of results.
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Does factory reset affect OneDrive?

"OneDrive files which are "cloud only" or have not been downloaded or opened on the device are not affected and will not persist, as the files are not downloaded or synced locally."
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How do I reset my OneDrive when its stuck?

Press CTRL, ALT and DEL or right-click the Windows taskbar and select Task Manager. , search for OneDrive and then open the OneDrive desktop app to restart syncing again. When OneDrive restarts, it will update OneDrive.com with any changes you made on your PC.
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How do I unfreeze my Microsoft OneDrive account?

You'll need to delete some files or buy more storage. It can take up to 24 hours for your changes to be applied. If your account is still frozen after 48 hours, contact support.
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How do I unfreeze OneDrive app?

Solved: Help, My OneDrive Is Frozen!

Click “Unfreeze your account” if you get the warning pop-up. After logging in, go to OneDrive.com and click "See what's taking up space." From there, you can delete any unwanted files; this includes clearing your recycle bin. If you can't create enough storage, get more storage.
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What is the command to restart OneDrive?

To reset OneDrive on your Windows 10 PC, open the Run app by pressing Windows+R. You can also use Command Prompt for this process if you prefer. Next, you'll need to enter the file path of the OneDrive executable file, followed by /reset , in the text box of the Run app.
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What happens if OneDrive is deleted?

After seven days, the OneDrive for the deleted user is moved to the site collection recycle bin, where it is kept for 93 days. During this time, users will no longer be able to access any shared content in the OneDrive. To restore the OneDrive, you need to use PowerShell. For info, see Restore a deleted OneDrive.
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What are the effects of disabling OneDrive?

When OneDrive sharing is disabled, what stops working includes:
  • SharePoint Home is disabled, because settings are stored in the OneDrive cache.
  • Followed Sites are disabled due to settings stored in OneDrive cache.
  • Shared With Me list is also disabled due to settings stored in OneDrive cache.
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What happens when you turn off OneDrive backup?

To stop backing up a folder, select Stop backup, and confirm your request. Important: When you stop backing up a folder, the files that were already backed up by OneDrive stay in the OneDrive folder, and will no longer appear in your device folder.
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