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Why can't I buy a game on my Xbox one?

Your account is blocked from buying in Microsoft stores
A privacy and online safety setting for your Microsoft account may be preventing you from making purchases. Sign in to the Privacy section of your Microsoft account and review your settings.
Takedown request View complete answer on support.xbox.com

Why can't I buy Xbox games on Xbox One?

Restart your Xbox

While simply restarting your console may be enough, we suggest a more involved power cycle. After everything is up and running again, attempt to make the purchase and see whether the error message once again appears.
Takedown request View complete answer on windowscentral.com

Why does my Xbox store keep saying something went wrong?

Why does my Xbox One keep saying "Something Went Wrong" with error 0x800705b4? This error generally occurs when the application got corrupted through an app update. Clearing your Xbox cache may resolve the issue: Turn off your Xbox One.
Takedown request View complete answer on help.bethesda.net

Why can't i buy games on Xbox Marketplace?

This error message means that you don't have a payment option on your Microsoft account. You must have a payment instrument on your Microsoft account to download free content from the Xbox 360 Marketplace. Select Add a payment option, and then follow the instructions.
Takedown request View complete answer on support.xbox.com

Why can't i buy games on Microsoft Store?

If you're having trouble buying something from Microsoft Store, here are some steps to try: Check your credit card is up to date on the Payment options page. Check you don't have any subscription payments overdue on the Services page. Check your account is not temporarily suspended.
Takedown request View complete answer on support.microsoft.com

CAN'T buy games on Xbox Series S? Here's how to FIX!

Why can't you buy games on Xbox app anymore?

Microsoft has told Stevivor why Store functionality — specifically, “purchase capabilities” — were removed from the Xbox app on both iOS and Android. As we suspected, it's all to do with rules governing in-app purchases inside the Apple and Google ecosystems.
Takedown request View complete answer on stevivor.com

Why can't I purchase on games?

Check for Updates

If there are bugs that are causing payment issues on Play Store, there may already be an update that fixes it. So check for app updates on the Play Store. It may help to update your Android phone too. To update the app, open the Play Store and search for the app.
Takedown request View complete answer on techwiser.com

How do I unblock purchases on Xbox?

Press the Xbox Guide button to open the guide, and then then navigate to Profile & system (your account icon) > Settings > Account > Family settings. Check for buying restrictions on your account, and make adjustments as needed.
Takedown request View complete answer on help.bethesda.net

How do I enable purchases on Xbox?

Choose Change my sign-in & security preferences.

Scroll right and select Customize. Scroll right and select Ask for my passkey to make purchases, then choose Passkey not required.
Takedown request View complete answer on support.microsoft.com

What is error code 0x80131500 on Xbox store?

What Are the Causes Behind the Error Code 0x80131500? Here are some possible reasons for the Microsoft Store app being unable to load the page. Your computer doesn't have a working internet connection. Corrupt or missing Microsoft Store files.
Takedown request View complete answer on makeuseof.com

How do I fix Microsoft Store problem?

Reset the Microsoft Store cache: Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK. Note: A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.
Takedown request View complete answer on support.microsoft.com

What is error code 0x800701e7 on Xbox One?

This may mean that your console is experiencing a system update issue that is preventing it from updating successfully.
Takedown request View complete answer on support.xbox.com

Is Xbox One still supported?

In January 2022, Microsoft stopped manufacturing all Xbox One consoles, including the Xbox One X and Xbox One S. This means that used markets, where prices can vary wildly, are now the primary ways to buy this console.
Takedown request View complete answer on makeuseof.com

How do I clear my Xbox One cache?

Press and hold the Power button on the front of your Xbox One several times. Wait a minute, and then plug the power cord back in. Wait another minute, and then press the Power button on your Xbox One to turn it back on. Your cache should be clear at this point, allowing your Xbox One to perform the way it used to.
Takedown request View complete answer on lifewire.com

How to clear Xbox cache?

To clear the system cache
  1. Press the Guide button  on your controller, go to Settings, and select System Settings.
  2. Select Storage.
  3. Highlight but don't select a storage device, and then press the Y button  on your controller for Device Options. ...
  4. On the Device Options screen, select Clear System Cache.
Takedown request View complete answer on support.xbox.com

How do I enable purchases?

An curved arrow pointing right.
...
How to enable or disable in-app purchases on Android
  1. Open the Google Play Store app.
  2. Tap on your profile icon on the top-right corner of the screen, then select Settings in the pop-up menu. ...
  3. On the Settings page, tap Authentication, and then tap Require authentication for purchases.
Takedown request View complete answer on businessinsider.com

How do I allow purchases on Microsoft Store?

Change purchase sign-in settings for Microsoft Store on Windows
  1. Open Microsoft Store and select Profile next to the search box.
  2. Select App settings > Purchase sign-in.
  3. Turn the switch to On. This will let you buy from Microsoft Store without entering a password. This will only be turned on for this device.
Takedown request View complete answer on support.microsoft.com

How do I enable purchases on my device?

My Android device says I am unable to make purchases. How can I turn on purchases?
  1. Open the Google Play Store App.
  2. Tap on the Menu Icon (it looks like three horizontal lines) in the upper left/right corner.
  3. Tap Settings.
  4. Under User Controls, tap on "Require Authentication for Purchases"
  5. Select the appropriate option.
Takedown request View complete answer on episodesupport.zendesk.com

How do I change my purchase restrictions on Xbox?

To manage a member's spending settings on console:
  1. Press the Xbox button  to open the guide.
  2. Select Profile & system > Settings > Account > Family settings.
  3. Select Manage family members and choose a child account.
  4. Select Privacy & online safety > Xbox privacy > View details & customise > Buy & download.
Takedown request View complete answer on support.xbox.com

Why wont Xbox let me use my card?

Xbox services are having issues

This means that your payment option has expired, and you won't be able to use your Xbox subscription until the card is updated or a different payment method is added. Note If you purchased other Microsoft services with the same credit card, those services may also be affected.
Takedown request View complete answer on support.xbox.com

How do I unblock a purchase on my Microsoft account?

  1. Log in to account.microsoft.com.
  2. Select "Privacy"
  3. Scroll down to "other privacy settings" and select "xbox privacy and online safety".
  4. Select the tab for "xbox/windows online safety.
  5. Look for Buy and Download.
  6. Change from anything to Only Free.
Takedown request View complete answer on answers.microsoft.com

Why does my in app purchase keep failing?

- Make sure your card information is up to date in Google Payments. Expired credit cards or old billing addresses are a common reason for payments not to work properly. - Try a different payment method.
Takedown request View complete answer on tfghelp.helpshift.com

How do I unblock a game on Play Store?

Always allowed apps.
  1. Open the Family Link app .
  2. Select your child.
  3. Tap Controls Content restrictions. Google Play.
  4. Under "Content restrictions," choose your filters: Apps, Games, Movies, and TV: Choose the highest maturity level of content you want to allow for download or purchase.
Takedown request View complete answer on support.google.com

Why can't I buy in app purchases anymore?

Make sure that you're signed in with the same Apple ID that you used to make the purchase. Make sure that in-app purchases are allowed on your device. Restart your device: Restart your iPhone.
Takedown request View complete answer on support.apple.com

What does 0x87DD0017 mean on Xbox?

You see the following error code when you try to download your profile or connect to Xbox Live: 0x87DD0017. This may mean that you're experiencing network connectivity problems.
Takedown request View complete answer on support.xbox.com
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