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Why can't i buy on EA app?

There are a few common issues that could be preventing your purchase from going through: The name on your EA Account billing information doesn't match the name on your PayPal account. Try updating your name so that it matches exactly. Your PayPal account is registered in a different country from your EA Account.
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How do you buy games on EA app?

Order a game from the EA app
  1. Launch the EA app.
  2. Click Browse.
  3. Find the game you want to buy in the EA app Store.
  4. Click Buy the game. ...
  5. Choose to pay with a saved payment method, enter in a new payment method, or use your EA Wallet.
  6. Click Proceed to Review Order.
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Why is EA not accepting my credit card?

Hey all, if the card is not accepted on the EA side then it means that the details you are entering are incorrect and do not match what your bank/card issuer has one file. If you have issues with payment you need to speak with our live support, there is nothing that we can do for such issues on AHQ.
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How do I fix my EA app?

Try re-installing the EA app
  1. Close the EA app (formerly EA Desktop).
  2. Open the Control Panel (find it by searching Control Panel in the Start menu).
  3. Under Programs, click Uninstall a program.
  4. Click on the EA app and uninstall.
  5. Reinstall the EA app, then try installing your game again.
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Why can't I purchase a game on Origin?

If you're having issues with buying items from Origin, you might have issues with your client. In case that happens, you can try making a purchase from your browser instead. This doesn't always work, and if you're having problems with the client, it's advised that you clear its cache and try again.
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I switched from Origin to the EA App so you don't have to (update: i switched back to origin)

Does EA not use Origin anymore?

Electronic Arts have formally launched their new store client doodad after a long open beta, replacing the much-maligned Origin with something they refer to as "the EA app" (its actual name is only "EA"). They say it's faster and better.
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Is EA Origin no longer available?

Origin is a digital distribution platform developed by Electronic Arts for purchasing and playing video games. In October 2022, Origin ceased operations for its Windows platform, directing players to EA Play. The Mac and mobile versions remain online.
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What is the new EA app called?

EA says the new app, simply called the EA app, will be easier to navigate and has improved social features. Players will now be able to link their account with other platforms such as Xbox, PlayStation and Steam - making cross-play much easier than before.
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How do I clear my EA app cache?

Select the three dashes in the far-left corner of the EA app. Scroll to Help. Click App recovery. Select Clear cache.
...
From Windows 10
  1. Open the Start menu.
  2. Find EA and click the downward arrow to expand.
  3. Select App Recovery.
  4. A confirmation window will pop up.
  5. Click Clear Cache.
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How do I update my EA Origin app?

Origin is designed to keep itself up-to-date. This means when you log in to Origin, it'll automatically update to the newest version. If you have Origin running when a new update launches, it will not automatically update. Instead, exit out and restart it to begin the update.
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Why is my EA app payment not working?

Double-check your account and payment details to make sure they're correct. Visit the Payment Methods tab of your My Account page to find your info and make any changes. Check your billing address against the one on your statements to make sure they match exactly. This can help clear up a lot of these errors.
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Why can't I pay on EA Play?

Make sure you have enough to cover any additional fees. Check if your prepaid card has a single transaction limit. Some may have spend limits per purchase. Try removing your payment method, then adding it back to your EA Account before attempting your purchase again.
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What payment methods does EA accept?

You can use credit, debit, or a Paypal account to pay for EA Play.
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How do I activate games on EA app?

Redeem your product code in the EA app
  1. Launch the EA app.
  2. Log in to your EA Account.
  3. Open My Collection.
  4. Select Redeem Code.
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What are the requirements for the EA app?

The EA app is available to all players on a (minimum) 64-bit PC system, running Windows 7, 8, 10, and 11.
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Is EA app the same as Origin?

EA Desktop is essentially Origin, but in its final form. The improvements EA has made mean that instead of fighting bugs and crashes, you're able to spend time immersed in your game of choice. EA Desktop doesn't have broken systems or glitchy software. Instead, it's a solid platform that's easy to use.
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What does clearing game cache do?

Clearing the console cache removes the temporary data and files from the cache and allows a fresh set to be downloaded and stored.
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What happens when you clear cache on a game app?

This will delete all user data stored within an app, not just the temporary cache files. The app itself won't be deleted, but it will be reset, meaning you'll need to sign in again and set any preferences.
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What does wipe out cache mean?

This procedure clears temporary files from your phone's operating system and cleans up any residual files from apps you have uninstalled, to help your phone run smoothly.
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Is there an EA app for Iphone?

EA mobile games are available for both iOS and Android!
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How much does the EA app cost?

How much does EA Play cost? EA Play is just $4.99 a month or $29.99 for a full year. EA Play Pro is $14.99 a month or $99.99 for a full year.
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What did EA cancel?

EA cancels mobile Apex Legends and Battlefield games, shutters Industrial Toys studio.
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When did EA app replace Origin?

In 2020, EA merged its EA Access and Origin Access Basic subscription services together into one, which became EA Play. It also renamed Origin Access Premier to EA Play Pro.
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What games are EA shutting down?

EA is removing three games from its online store. These games are Battlefield 1943, Battlefield: Bad Company, Battlefield: Bad Company 2. These games will be removed from the platform on April 28.
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Can you have both Origin and EA app?

@hosagi Currently you can have both Origin and EA Desktop installed but cannot use them at the same time. If you are trying to install something on Origin and running into an issue we can take a look here, If you wish to use EA Desktop please make a post here.
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