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Why can't I connect online?

Restarting your modem and router should be the first thing you do when encountering an internet signal issue. Don't skip this step! This is almost always what tech support will ask you to try first, as it often solves the problem. To restart your equipment, unplug the power cable for 60 seconds and plug it back in.
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Why is my internet not connecting to online?

Check for Physical Connectivity Issues

Sometimes internet connection may fail due to simple things like a loose or unplugged network cable, modem, or router. If you're on a wireless network, your computer's wireless network interface card might be turned off.
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Why cant I connect to online games but I can use the Internet?

Windows Firewall may have blocked your games from accessing internet. When you start a game for the first time, windows firewall asks your permission if you want to give internet connection to a specific game/software. You can check firewall settings if that is the problem.
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Why am I connected to Wi-Fi but no internet?

If your computer is the sole device that says it has a connection but no internet, you most likely have a misconfigured settings, problematic driver or Wi-Fi adapter, DNS difficulties, or an IP address problem. The best way to update outdated, problematic drivers is to use Advanced Driver Updater.
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What to do when it says unable to connect?

  1. Unplug the power cable for the router from the power source.
  2. Unplug the power cable for the modem from the power source. Some modems have a backup battery. ...
  3. Wait at least 30 seconds or so. ...
  4. Plug the modem back into the power source. ...
  5. Plug your router back into the power source. ...
  6. On your PC, try to connect again.
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Why can't I connect to online games, but I can use the internet?

Why does it keep saying can't connect to this network?

Your wired connection isn't plugged in properly. Your device is out of Wi-Fi range. Wi-Fi interference, problems with your internet provider. Outdated or missing network adapter drivers.
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How do I reset my network settings?

How to reset network settings on your Android phone or tablet
  1. Swipe up from the homescreen and open the app drawer.
  2. Tap the Settings app (the one with a gear icon).
  3. Scroll down and tap to System.
  4. Select Reset options. 2 Images. ...
  5. Select Reset Wi-Fi, mobile, & Bluetooth and tap Reset settings from the following menu.
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How to restart WiFi?

Android: Which Is Best For You?
...
Steps to Reboot a Router and Modem
  1. Unplug the router and the modem. ...
  2. Wait at least 30 seconds. ...
  3. Plug in the modem. ...
  4. Wait at least 60 seconds. ...
  5. Plug in the router. ...
  6. Wait at least 2 minutes. ...
  7. When the router and modem restart, test to see if the problem went away.
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Why is my iPhone connected but no internet?

If you're having iPhone cellular data not working or WiFi connected but no internet issue, you need to restart your iPhone and network device. Doing so might assist you in fixing the issue you're having. Press and hold your iPhone's power button until the Power off slider appears.
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Why does my Xbox say it can't connect to the Internet?

Step 1: Power cycle your console and network hardware

If you have a router and a modem, unplug the power cable from both devices. Restart your console. Press and hold the Xbox button  in the center of your controller to open the Power Center. Select Restart console and then select Restart.
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How do I know if my router is working properly?

To test if your router is working, try to ping one computer using another computer in the same network. You should be able to do this if the router is working properly. Your computer's firewall must be disabled as well. To learn more on how to check the computer's connectivity with the router, click here.
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How do I connect to the Internet server?

Connect the server to your router and connect the router to the modem. NOTE: After ensuring that you have an active Internet connection, connect the modem to the router's Internet port and the server to any of the four Ethernet ports on the router's back panel using an Ethernet cable.
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Why is the Wi-Fi not working on my iPhone but working on other devices?

The most common reasons why your iPad or iPhone won't connect to Wi-Fi include a poor connection signal, an incorrect Wi-Fi password, your Wi-Fi or mobile data settings, restricted network settings, or even a bulky phone case. A weak Wi-Fi connection can also mean you need to increase your internet speed.
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Will resetting network settings delete anything?

Resetting network settings on an iPhone or Android smartphone will not delete any mobile carrier functionality or account information. The process resets any changes to mobile preferences you may have made since you activated your device.
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What happens when I reset network settings?

Resetting network settings, in simple words, resets all your phone's network settings such as Wi-Fi, Bluetooth, VPN, and cellular connections to default values. That is, a network settings reset brings back all the network-related settings to their original state.
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How to clear cache on iPhone?

Open the Settings app on your iPhone to delete the cache in Safari.
  1. Select Safari. In Settings, scroll down until Safari comes up, tap on it to select it.
  2. Find a button for Clear History and Website Data. ...
  3. Confirm by pressing Clear History and Data.
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How do I restore my internet connection?

Restart your device.

Open your Settings app and tap Network & internet or Connections. Depending on your device, these options may be different. Turn Wi-Fi off and mobile data on, and check if there's a difference. If not, turn mobile data off and Wi-Fi on and check again.
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Is it OK to reset Wi-Fi?

“In general, it's a great idea to reboot the main internet router every couple of months. A router reboot can fix certain Internet connectivity issues, from no Internet connectivity to slow wireless connections, and should be one of your first troubleshooting steps in a home or consumer environment.
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Where is the Wi-Fi Reset button?

To reset your router: Locate the Reset button on the back of your router. With the router powered on, use the pointed end of a paperclip or similar object to press and hold the Reset button for 15 seconds.
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Will I lose anything if I reset network settings on iPhone?

No data or media are deleted. Reset Network Settings: All network settings are removed. In addition, the device name assigned in Settings > General > About is reset to “iPhone,” and manually trusted certificates (such as for websites) are changed to untrusted. Cellular data roaming may also be turned off.
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How do I refresh my Wi-Fi on my phone?

  1. Open your phone's Settings app.
  2. Tap System Reset options Reset Wi-Fi, mobile & Bluetooth.
  3. At the bottom, tap Reset settings.
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What does resetting your iPhone do?

Resetting your iPhone will completely remove your settings and your personal info, like contacts, photos, etc. So, before you do a factory reset, try restarting your iPhone. This may help address minor software issues.
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How do I connect to Wi-Fi that won't connect?

Device won't connect to WiFi? Here's what to do first.
  1. Check (and double-check) your credentials. ...
  2. Make sure you're within range. ...
  3. Check if the router is online. ...
  4. Turn your device off and on again. ...
  5. Update your operating system.
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Why can't I connect to Wi-Fi but other devices can?

It's probably just a momentary network issue, which is an easy fix. Try turning off the Wi-Fi on your device, then re-enabling it — or unplugging and replugging your Wi-Fi dongle. If that doesn't work, restart the device and try again. Then try restarting the router itself.
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Why did my Wi-Fi suddenly stop working?

There could be a number of factors that affect your internet connection. First, and most likely, is problems with your equipment. Restarting your modem/router should resolve the issue. Other reasons why your internet may keep going out include inadequate speeds, network congestion and inclement weather.
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