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Why can't I connect to Nintendo online?

There are various reasons why Switch might refuse to connect to the internet. The most common ones include wrong internet settings, a faulty router, or being too far from the router, just to mention a few. If you're having trouble connecting your Switch to the internet, we're here to help.
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Why can't I connect to Nintendo Switch Online?

Attempt to connect directly to your modem.

After connecting directly to a modem, make sure you restart the device by removing the power cable for a minute. If using a Nintendo Switch dock without a built-in LAN port, a USB LAN adapter is required to establish a wired internet connection.
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How do I get my Nintendo Switch online to work?

What to do
  1. Power the Nintendo Switch down completely. ...
  2. Turn the system back on and launch the game from the HOME Menu.
  3. When prompted to choose an account, select a Nintendo Account with an active Nintendo Switch Online membership. ...
  4. Try accessing the online feature again.
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Is Nintendo online down?

Our service is currently operating as expected at the location you provided.
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How do I connect to my Nintendo online account?

Connect your console to the Internet. From the HOME Menu, select your user icon to access your user page. Select "Profile" → "Link Nintendo Account", and follow the on-screen instructions.
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Nintendo Switch WiFi / Internet Connection Issues : Reasons & 7 Fixes / Solutions

Why can't I link My Nintendo account?

You cannot link a Nintendo Network ID if the NNID is set to restrict off-device usage. Access your NNID settings on a Wii U or Nintendo 3DS family system, and verify that the NNID is set to allow Usage from PCs and Other Devices (Wii U) or Non-Nintendo Device Setting (Nintendo 3DS).
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Is Nintendo Account the same as online account?

A Nintendo Account is used for Nintendo Switch online services (including the Nintendo Switch eShop), smart device applications (like Super Mario Run), off-device software purchases, and the My Nintendo loyalty service. A Nintendo Account is created off-device (through the Nintendo Account website).
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Is Nintendo Switch Online back up?

Note: When you become a Nintendo Switch Online member, automatic backup will be enabled for all compatible software. This setting can be adjusted for each game and user. Save data files can also be manually backed up from the game's software menu or from System Settings.
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How long was switch online free for?

When you start the free trial, auto-renewal will automatically be activated for an individual 30-day membership, to begin when the trial ends. A payment method for auto-renewal must be entered in order to start a free trial. If you cancel the auto-renewal before the 7-day trial period ends, you will not be charged.
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Is the eShop closing on Switch?

Important: The service for merging balances will no longer be available as of March 2024. Make sure you merge your funds by March 2024. No changes are planned on Nintendo eShop for Nintendo Switch.
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Do you have to buy Nintendo online for every account?

If one player purchases a family membership, the others will still need to be added to the family group to use the service. The Nintendo Switch Online membership will automatically apply to everyone in the family group, including people that are added to the group later.
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Do all accounts on Switch need Nintendo online?

Nintendo Online is only needed for multiplayer over the internet, however. Those without a subscription can still use the Switch's Local Wireless Play feature between two Switch consoles, with up to three players on each console.
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Can all users use Nintendo online?

@cheapie408 To answer your question, Nintendo Switch Online is per user. But, any other users on your switch console can share play the NSO snes/nes games. If you want more than one online game profile, some games like Splatoon 2, require multiple switch online accounts(family plan).
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Why can't i use my Nintendo Account on Switch?

Update your Nintendo Switch console to the latest version. Change the primary console for that Nintendo Account to the system that you're using. If you are already using the primary console for that Nintendo Account, de-register the console, then make it the primary console again.
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Why does my Nintendo Account say access denied?

Note: This message can appear if there is a mismatch between your Nintendo Account and the Nintendo Account that is already logged in to your browser. (For example, if two different Nintendo Account owners use the same smart device.)
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What is error code 022 2613?

This error code may be caused by the following scenarios: The Nintendo Network ID (NNID), email address, or password you entered was incorrect. The NNID you are attempting to use is currently linked to a different system.
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Can 2 people use the same Nintendo Account?

No, you cannot link multiple Nintendo Network IDs to a Nintendo Account. Only one Nintendo Network ID can be linked to a Nintendo Account.
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Can you have 2 Nintendo online accounts on one switch?

How many Nintendo Accounts can I have on one Nintendo Switch console? Up to 8 Nintendo Accounts can be linked to a Nintendo Switch console at a time.
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How many users can be linked to a Nintendo Account?

Up to 8 user accounts can be created on the Nintendo Switch.
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Can you share a Nintendo Switch Online membership?

Yes, you can. Even if your family members are using their accounts on different Nintendo Switch consoles, if you have a Family Membership and create a Family Group, then each account can use the Nintendo Swich Online services. You don't need to use the same Nintendo Switch as the person who purchased the membership.
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How many users can use Nintendo Switch Online membership?

A family membership provides the Nintendo Switch Online service to everyone in the purchaser's family group (up to 8 people). Family memberships are available in 12-month increments only.
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Can you play online with Nintendo Switch for free?

Nintendo Switch Online is a paid service that launched on September 18, 2018, that lets members enjoy online play in compatible Nintendo Switch games, access a selection of classic NES games with online functionality, back up save data for most games, and use additional features for the Nintendo Switch Online ...
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Why is everyone sold out of Nintendo Switch?

Gamers of all ages stuck at home during the COVID-19 pandemic are likely to find it difficult to get their hands on a new Nintendo Switch, thanks to high demand and a rise in bulk purchases by resellers.
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Why is Nintendo getting rid of eShop?

“Nintendo decided to make a cut because of commercial and operational reasons,” Toto tells Inverse. “One could ask how much money a $70 billion company can really save by shutting down the eShop, but one could also ask: how long was it supposed to run? Until 2050?”
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