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Why can't I download a game I bought on PS5?

If your PS5's storage is full or doesn't have enough space to download a new game, then the download will not finish. Ensure your PS5 has enough storage capacity to download the game: Select Settings. Select Storage.
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How do I download a game I already bought on PS5?

On PlayStation App select Game Library > Purchased. Select the game you want to download from your purchased list and select Download. Select which linked PS5 console or PS4 console you would like to download to. Your game will begin downloading automatically.
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Why wont PlayStation let me download a game?

Check you have enough storage space for your game. To find the required free space for the game, go to PlayStation Store on your console, select the game and scroll down to the Details section.
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Why is my PS5 purchase not working?

Fix 1: Try to Purchase the Game Again. Fix 2: Check for PSN Server Issues. Fix 3: Check Your Payment Method. Fix 4: Purchase with Funds in Your PSN Account.
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Why is my PlayStation purchase not working?

If the issue persists, please contact your bank or card provider to confirm that the payment method has been activated, has available funds and hasn't been blocked. Make sure to have all of your security information to hand.
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How to FIX Cannot Download PS5 Updates, Games or DLC (Easy Method)

How do I enable purchases on PS5?

  1. Go to Settings > Account Management > Account Information > Wallet > Purchase Settings and enter your sign-in information.
  2. Select Require Password at Checkout. The password screen appears whenever you make a purchase. You must enter the password you use to sign in.
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What do you do if a game is not downloading?

Basic troubleshooting steps
  1. Check that you have a strong Wi-Fi or mobile data connection.
  2. Check your storage space.
  3. Check for Android system updates.
  4. Check if the app is available for your device.
  5. Uninstall & reinstall the app.
  6. Close & reopen the Play Store.
  7. Uninstall & reinstall Play Store updates.
  8. Restart your device.
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Is the PS5 network down?

Our service is currently operating as expected at the location you provided.
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What is error code CE 10005 6?

This PS5 error code CE-10005-6 may occur due to the following reasons: The disc used to install or download the game is damaged or scratched. Dust or debris on game discs can interfere with the disc being read. Your internet was disconnected while installing the game.
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Why is my game refusing to install?

One common fix is to clear data and cache for the Play Store and Download Manager apps. You can access these app settings through the Settings Menu on your device, and then Apps or App Manager. For each app, tap Clear Cache and Clear Data. Once you've done this, restart your device and try downloading the game again.
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Why is my PS5 saying can't play game?

You may receive the “can't start the game or app PS5” error message when the game or app is not properly installed or some of its core files are missing/corrupted. In this case, you need to delete the game or app completely from the console and then reinstall it.
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Do you have to rebuy games for PS5?

You don't have to. PS5 supports backward compatibility with the majority of PS4 games (over 4000 games, only like 10 not supported yet); a bit complicated for PS3, PS2, and PS1. If you have the games on PS4 you can transfer them to a hard drive and play them on a PS5 as if you were on PS4.
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Why can't I download my purchased games on PS4?

System software bugs or errors: If there is an error or bug with the PS4 system software, you may encounter the PS4 not downloading games issue. So, we recommend you check the system software update and install the latest one. PSN server issue: PS4 game won't download if the PSN servers are down or offline.
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Where can I see my purchased games on PS5?

Go to Games home > Game Library. Go to the Purchased tab. To find game add-ons, select the game to open the game hub and scroll to the Add-Ons section.
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How do I know if my PS5 is banned?

How do I know if my account or console has been suspended from PSN? If we suspend your account or PlayStation console, you will see an error code when attempting to sign in to PSN. We usually email you explaining why you've been suspended and how long it will last.
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Why is PS5 WiFi so weak?

The further away your PS5 is from your router, the further the internet signal has to travel before it reaches your console. This significantly weakens the signal, especially if it has to travel through thick walls. Perform an internet speed test in both of the rooms that your PS5 and your router are in.
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How do I restore purchases on PS5?

How to restore PlayStation Store licenses
  1. Go to Settings > Users and Accounts > Other > Restore Licenses.
  2. Select Restore.
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Why isn't anything downloading?

Clear the Play Store's cache and data

Clearing the app store's cache and data might fix the problem. Most people don't clear the Play Store's cache and data regularly, but it's worth a shot if you're having trouble getting apps to download on your device.
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How do I reinstall a downloaded game?

Reinstall apps or turn apps back on
  1. On your Android phone or tablet, open Google Play Store .
  2. On the right, tap the profile icon.
  3. Tap Manage apps & device. Manage.
  4. Select the apps you want to install or turn on. If you can't find the app, at the top, tap Installed. Not installed.
  5. Tap Install or Enable.
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How do I download games from the Play Store?

Find & download apps or digital content
  1. On your device, open Google Play Store. or visit the Google Play store on a web browser.
  2. Search or browse for content.
  3. Select an item.
  4. Select Install or the item's price.
  5. Follow the on-screen instructions to complete the transaction and get the content.
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Why is my PS5 not accepting my debit card?

Check to see if your payment method is up to date. Make sure you have enough money in your account for the purchase. If you're still having issues, contact your bank to see if there's a problem with your account. Try making the purchase again with a different payment method.
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What is better PS5 digital or disc?

Is the PS5 more powerful than the PS5 digital edition? The PS5 digital edition offers the exact same performance as the standard PS5, just without a disc drive. Other than the disc drive, both models use the same internal hardware.
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How many games can you download on PS5?

Many of the best PS5 games require between 40-60 GB of storage. Even if you mix in some PS4 games and smaller indies, you can realistically store 10-15 games on the drive at a time.
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