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Why can't i download an owned game Xbox One?

You may need to update your console. For example, if you see a “Download stopped” error, you may need to install an update before the download can complete. To see if there's an update available: Press the Xbox button  to open the guide.
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Why can't I download a game I own on Xbox?

I can't install my game or add-ons

If games and add-ons aren't installed as expected, your settings might not allow automatic downloads. To check your download settings: Press the Xbox button  to open the guide, and then go to Profile & system > Settings > System > Updates.
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How do I download a owned game on Xbox?

To do so:
  1. Sign in to the Xbox app with the Microsoft account that owns the content.
  2. Select the My Library tab, and then select Games.
  3. Review the content that's listed under your account. After you've found the game you're looking for, install it remotely by selecting Download to console.
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Can I download a game I already own on Xbox One?

Then, simply log into your Xbox Live/Microsoft account and your Xbox Play Anywhere games will be available to download. On your Xbox, games will show as “Ready to Install” under “My Games and Apps”. On your Windows 10 PC, games will appear in “My Library.”
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Can you redownload a game on Xbox that you bought but deleted it?

Reinstalling deleted games

Step 1: To reinstall a deleted game, head back to My Games & Apps. Step 2: Select Full Library in the top drop-down menu, then select All Owned Games from the menu. You'll be able to see every game you've previously purchased, even if you've uninstalled it from your console.
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How to Fix Xbox One installation stopped for Digital or Disc Installs (Easy Method)

How do I download a game I bought on Microsoft Store?

Microsoft apps and games, including Xbox
  1. On your taskbar, select the Microsoft Store icon, then select More info up by your account picture.
  2. Select My Library. Any app or game with a Download icon next to it hasn't been downloaded yet. Select the Download icon to download and install the app or game.
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How do I install redeemed games on Xbox One?

Press the Xbox button  on your controller to open the guide. Select My games & apps, and then select See all. Under Games, select the game title that you want to install. Select Install all to install the game and any available add-ons, or select Choose what to install to install a specific piece of content.
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How do I access my owned games on Microsoft Store?

Your games on Windows 10
  1. Select the Start button, then select Xbox Console Companion .
  2. Sign in with your Microsoft account. If you don't have a Microsoft account, select Create one! ...
  3. Select My games . Games you have on this device will appear here.
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Why won t my Xbox let me make purchases?

To fix this problem, verify that the correct billing address is listed for the payment method you're trying to use: Sign in to your Microsoft account. Select Payment & billing, and then select Payment options. Under Payment methods, select the payment method you tried to use to make the purchase.
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When I bought a game on Microsoft Store it won't download?

How to Fix the Microsoft Store When It Won't Download Games
  1. Log Out and Back Into the Microsoft Store. ...
  2. Disable Your Antivirus Temporarily. ...
  3. Restart the Windows Update Service. ...
  4. Clear the Microsoft Store Cache. ...
  5. Run the Built-In Windows Troubleshooting Utilities. ...
  6. Check the Storage Settings. ...
  7. Perform a System Restore.
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How do I find my purchased Xbox games?

You can view your Xbox purchase history on your Xbox console or the web.
...
On console
  1. To view your purchases, press the Xbox button  to open the guide.
  2. Go to Profile & system > Settings > Account > Payment & billing.
  3. Select Order history to view your purchases.
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Can you transfer a game bought from Microsoft Store?

You cannot trasnfer a Microsoft Store game via a flash drive. To get the same game on another pc, you just need to install it from the Microsoft Store on the new PC. You can install a game on ten different devices in Windows 10.
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Why is my redeemed code on Xbox not working?

If you're having trouble redeeming a digital code, it may be due to a service outage on our side. Check the Xbox status. If you see any alerts, wait until the service is up and running and then try again.
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Why does my Xbox game pass code say already redeemed?

Code was already redeemed

If you're getting a message that your code has already been redeemed, make sure that you didn't already redeem the code yourself, under a different Microsoft account. If you live in a household where others have access to your codes, check that it wasn't redeemed by someone else.
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How do I transfer redeemed code to Xbox?

Choose the Xbox app from the results to open the app. Select your gamerpic in the top-left corner, and then select Settings. Select Redeem under Redeem a code. Enter the 25-character code, select Next, and then follow the prompts.
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Why is my games not downloading?

One common fix is to clear data and cache for the Play Store and Download Manager apps. You can access these app settings through the Settings Menu on your device, and then Apps or App Manager. For each app, tap Clear Cache and Clear Data. Once you've done this, restart your device and try downloading the game again.
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How do I clear my Xbox store cache?

To clear the system cache
  1. Press the Guide button  on your controller, go to Settings, and select System Settings.
  2. Select Storage.
  3. Highlight but don't select a storage device, and then press the Y button  on your controller for Device Options. ...
  4. On the Device Options screen, select Clear System Cache.
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Why is my Xbox memory full?

The main things that take up space on your Xbox console are games and apps. If your Xbox fills up, make space by uninstalling items you're not using. If there isn't enough space when you try installing a new game or app, we have tips to help you make room so you can install it right away.
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What is full library on Xbox?

The full library view will now show every single game and app you have access to, including your owned games alongside titles you have access to through subscriptions like Xbox Game Pass, EA Play, and Games with Gold.
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Can you transfer purchased games on Xbox?

Network transfer lets one Xbox console copy games and apps from another console, so long as they're on the same home network. Copying this way can be faster than downloading another copy of the same game or app.
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Do games bought on Microsoft Store transfer to Xbox?

Installing games and apps from the Microsoft Store or Xbox Game Pass. When you choose to download or purchase a game or app from the Microsoft Store or Xbox Game Pass, it installs automatically to your console if: Your console is set as your home console.
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Can I return an Xbox game I bought on the Microsoft Store?

Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund. You can request a refund on your Xbox order history page. Select the relevant item and choose Request a refund.
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Why are some of my Xbox games missing?

If the games are no longer taking space on your drives, then it means they were uninstalled and you'll have to reinstall them from the store.
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How do you download Xbox games you haven't purchased yet?

Install the Xbox App
  1. Select the Search option (the magnifying glass).
  2. Enter the name of the game you want to download.
  3. Select Games from the three options near the top.
  4. Choose your game.
  5. Press Download to Console.
  6. Choose which console to install your game on.
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