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Why can't i download EA Play?

Make sure you're connected to the internet, either hardwired with an ethernet cable or over WiFi. Try restarting your router. Switch it off, unplug it for fifteen seconds, then plug it back in and power it up. Once you're connected to the internet again, download and install the EA app one more time.
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Why am i unable to access EA Play?

You can't access online play if your account is suspended or banned. This happens if you broke the rules in the EA User Agreement. Check My Ban History to see if your account is currently suspended or banned.
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How do I download EA Play?

Download games to your Library
  1. Launch the EA app.
  2. Log in to your EA Account.
  3. Go to My Library.
  4. Find the game that you want to download and click the arrow in the bottom right corner.
  5. Confirm your Install location and Language preferences, then click Next.
  6. Read and accept the terms of play.
  7. Click Download.
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How do I enable EA Play?

Join EA Play through the EA app
  1. Launch the EA app.
  2. Click on EA Play.
  3. Click Join EA Play.
  4. Select an annual or monthly plan, then click Continue.
  5. Select or enter your payment method information. ...
  6. Click Proceed to review order.
  7. Agree to the automatic renewal, then click Start membership.
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What is wrong with the EA app?

Currently, new reports of problems with Origin's successor continue to emerge constantly. One of the most common EA app issues causes game downloads to get stuck. This prevents gamers from finishing downloading games from their library.
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How to fix Xbox Game Pass and EA Desktop games not downloading

Is EA access down right now?

Our service is currently operating as expected at the location you provided.
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Has EA Play stopped?

The EA Play Hub app is no longer supported on PlayStation. This doesn't affect which games you would have access to, but you would instead need to download them through the PSN store rather than the app.
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How do I install EA Play on my PlayStation?

To download a game or early trial, search PlayStation Store and then download to your console. Select PlayStation Store from the home screen. Search for EA Play (search is located at the top of the screen).
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What are the requirements for the EA app?

The EA app is available to all players on a (minimum) 64-bit PC system, running Windows 7, 8, 10, and 11.
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How do I access EA Play on Xbox?

To download a game or early trial, search for the one you want to play in the Xbox Store from your Xbox Series S or X and download it from there. You can also find full games included with your membership by going to My Games & Apps > Full Library > EA Play. See what games are available with EA Play on ea.com.
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Is EA Play an app?

Make the Most of Your Membership

Be sure to download the EA Play Hub App: Xbox One. PlayStation 4.
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Why can't i access EA Play on Xbox?

EA Play Pro is only available through EA's PC platforms, Origin and the EA app, now in beta. Note If you already subscribe to EA Play Pro, games and add-ons included with EA Play Pro will not reflect in the Xbox app for Windows. Go to the EA app to access EA Play Pro benefits.
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Why is EA Play not working on Playstation?

Re: EA Play doesn't open up on PS4

The EA Play app is no longer supported on PS4. Rather than using the app, your brother should be able to just download EA Play games directly from the PSN Store.
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How old do you have to be to play EA Online?

You must be at least 13 years of age (or the minimum age of your country of residence) to create an EA Account. If your age is between the relevant minimum age and 18 (or the age of majority where you live), you and your parent or guardian must review and agree to this Agreement together.
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What is the new EA app called?

EA says the new app, simply called the EA app, will be easier to navigate and has improved social features. Players will now be able to link their account with other platforms such as Xbox, PlayStation and Steam - making cross-play much easier than before.
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Do you need to be online to use EA Play?

Like other games purchased digitally once downloaded you can play offline on your home console as much as you like. You're good to go if you've downloaded it from The Vault. You'll only need a connection when checking out games not in The Vault.
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Can you still get EA Play on PS4?

EA Play is available for one monthly fee on PS4, PS5, Xbox One, Xbox Series X/S and PC. It is available standalone or as part of Xbox Game Pass Ultimate at no extra cost.
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Does EA Play work for PlayStation?

EA Play for PlayStation is a paid membership service that lets you play the best EA games on PlayStation.
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Is EA Play included with PS Plus?

No, EA Play is not free on PS5 and PS4. It's a paid subscription, and you can choose to purchase it on a monthly or annual basis.
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What has replaced EA Play?

Electronic Arts have formally launched their new store client doodad after a long open beta, replacing the much-maligned Origin with something they refer to as "the EA app" (its actual name is only "EA"). They say it's faster and better.
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Did EA access change to EA Play?

EA Access and Origin Access Basic will become EA Play*, and Origin Access Premier will change to EA Play Pro. All the great benefits you love (access to a library of top titles, early game trials, and your 10% membership discount) aren't going anywhere.
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What is EA currently working on?

Alongside Star Wars Jedi 2 and the untitled FPS, EA and Respawn are working on a third Star Wars project: a new strategy game led by 20-year Firaxis veteran Greg Foertsch. Respawn will produce the game while development is handled by Bit Reactor, a studio formed by Foertsch and other ex-XCOM devs in early 2022.
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Is EA Origin still working?

In October 2022, Origin ceased operations for its Windows platform, directing players to EA Play. The Mac and mobile versions remain online.
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Why i can't pay for EA Play on PS4?

Due to EA Play being a subscription service, you need to link a payment method. If you have a payment method linked already, please contact Sony about the issue as it is on their end.
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