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Why can't i download Sims on EA app?

Try re-installing the EA app
Open the Control Panel (find it by searching Control Panel in the Start menu). Under Programs, click Uninstall a program. Click on the EA app and uninstall. Reinstall the EA app, then try installing your game again.
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Why wont the EA app let me download games?

Having problems installing? Double-check that your computer meets the requirements. If you're on PC, make sure you're running the EA app as an administrator. Then add EADesktop.exe, EALauncher.exe, and EABackgroundService.exe to your anti-virus and firewall allow lists.
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How do I download Sims 4 on EA app?

How to download The Sims 4 for free with the EA app
  1. Visit EA's The Sims 4 page.
  2. Click Play for Free in the top-right corner.
  3. Click EA app for Windows from the drop-down menu.
  4. Click Download Now.
  5. Download and open the EA app on your PC.
  6. Search for Sims 4 in the app.
  7. Click Download.
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Why wont it let me download Sims 4 on EA?

Please check that your Origin is up to date. To do this go to: Origin > Application Settings > General > Updates. If this doesn't work, try to enable Safe Mode. To do this go to: Application Settings > Diagnostics > Troubleshooting > Safe mode downloading.
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Is The Sims 4 on the EA app?

Already have the EA app for Windows or Origin for Mac? Open your launcher and download for free! The Sims 4 is not available on mobile devices.
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can't install EA app and Orgin launcher (FIX)

Is the EA app the same as Origin?

What's the difference between the EA app and Origin? The EA app is our latest PC platform, designed with player feedback in mind to be foundational for the future of EA PC gaming. Origin is our legacy client, and will soon be replaced by the EA app.
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How do I get Origin games on EA app?

Launch the Origin client. Log in to your EA Account.
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Download games to My Game Library
  1. Clicking the grey arrow that's pointing down in the bottom left of the game tile.
  2. Right clicking on the game tile and clicking Download.
  3. Clicking on the game, which will pop up more information including an orange Download button.
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Why is The Sims 4 failing to install?

Restart your computer, and if you use a third-party antivirus, disable it before trying to install Sims 4 again. If that doesn't help, clear the App's cache and restart again, then create a new folder where you're going to install Sims 4.
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Is EA making the Sims free?

EA's game becomes free for everyone starting today, October 18, and anyone will be able to enjoy its base content without paying a single dollar. The Sims 4 is now free worldwide. 8 years after its launch (back in 2014), EA's game goes to the free-to-play format.
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Is EA making Sims 4 free?

What does free to play mean? From October 18, 2022, The Sims 4 base game will be free to play.
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Is Sims 4 free on EA?

Where can I play The Sims 4? The Sims 4 base game will be free to download on all supported platforms from October 18, 2022. Here's where you can play The Sims 4: PC via the EA app or Origin.
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How to download The Sims 4?

How to Download The Sims 4 for Free on PC, Mac, and Consoles
  1. Go to the EA website to downlaod the EA app.
  2. Sign into your EA account or create a new account.
  3. Search for 'The Sims 4' using the search bar.
  4. Go to the Sims 4 store page to download the game for free.
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Why can't i install a game on Origin?

Try re-installing Origin:

Open the Control Panel (find it by searching “Control Panel” in the Start menu). Click on Uninstall a program under Programs. Click on Origin and uninstall. Reinstall Origin, then try installing your game again.
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Is EA Desktop better than Origin?

EA Desktop is essentially Origin, but in its final form. The improvements EA has made mean that instead of fighting bugs and crashes, you're able to spend time immersed in your game of choice. EA Desktop doesn't have broken systems or glitchy software.
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What is the new EA app called?

EA says the new app, simply called the EA app, will be easier to navigate and has improved social features. Players will now be able to link their account with other platforms such as Xbox, PlayStation and Steam - making cross-play much easier than before.
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How do I clear my EA app cache?

Select the three dashes in the far-left corner of the EA app. Scroll to Help. Click App recovery. Select Clear cache.
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From Windows 10
  1. Open the Start menu.
  2. Find EA and click the downward arrow to expand.
  3. Select App Recovery.
  4. A confirmation window will pop up.
  5. Click Clear Cache.
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How do I update my EA Origin app?

Origin is designed to keep itself up-to-date. This means when you log in to Origin, it'll automatically update to the newest version. If you have Origin running when a new update launches, it will not automatically update. Instead, exit out and restart it to begin the update.
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Why does Sims keep failing to download?

If the download still fails, clear Origin's cache and restart your computer again, and then try repairing the game instead: right-click on the Sims 4 icon in your Origin library and select Repair. If this doesn't help either, try setting an exception for Origin.exe in your antivirus/firewall.
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How to safely install Sims 4?

Steam
  1. Launch the Steam app, type The Sims 4 on the search bar, and select the first result.
  2. On The Sims 4 page, click on Play Game. This will launch a new installation window.
  3. Follow through with the installation process. Once this completes, you can now start playing The Sims 4.
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What happened to EA Origin?

Origin is a digital distribution platform developed by Electronic Arts for purchasing and playing video games. In October 2022, Origin ceased operations for its Windows platform, directing players to EA Play. The Mac and mobile versions remain online.
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Does EA Play require Origin?

Yes! EA Play is available for PC via Steam or Origin as well as on Xbox One and PlayStation®4.
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Can you install EA games without Origin?

No, unfortunately you indeed still need Origin to be installed/running in the background for Steam EA games to work.
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Why is EA getting rid of Origin?

Despite accumulating over 50 million registered users, the service was heavily criticized and maligned by the PC community due to security flaws and suspicions of spying on players. In late 2020, EA announced that it would retire Origin in favor of a new client simply called the EA app.
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Will EA ever get rid of Origin?

Say farewell to EA's launcher! EA is officially saying goodbye to Origin. When you log in to the launcher, you will see a notification saying that later this year, the EA app for Windows will replace Origin as the destination for purchasing, downloading, and playing EA games.
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