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Why can't i get a connection?

Restarting your modem and router should be the first thing you do when encountering an internet signal issue. Don't skip this step! This is almost always what tech support will ask you to try first, as it often solves the problem. To restart your equipment, unplug the power cable for 60 seconds and plug it back in.
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Why can't i get a connection?

There could be any number of reasons you can't reach the internet: The firewall might be malfunctioning, the wireless signal might be blocked or too weak to use, the router might be experiencing issues, there could be IP address conflicts . . . the list goes on.
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What to do when you have no connection?

How to Fix It When You Have No Internet Connection
  1. Reboot your router and modem. ...
  2. Verify that you're connected to the correct network. ...
  3. Re-enter the wireless password. ...
  4. Disconnect from your VPN. ...
  5. Make sure you're getting an IP address. ...
  6. Open your browser. ...
  7. Try a different DNS server. ...
  8. Check the MAC address filtering.
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How do I fix my Wi-Fi not connecting?

Phone
  1. Delete & re-add network.
  2. Check for problem apps.
  3. Restart the router & modem.
  4. Sign in to a public network.
  5. Reset all network settings.
  6. Check that hotspot is on.
  7. Contact your mobile carrier.
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Why do I keep having connection problems?

If you're too far from your router, your internet may cut in and out as Wi-Fi signals struggle to reach your device. Obstructions between your device and router may also cause intermittent disconnections. Pay attention to your device's Wi-Fi signal meter to see where your Wi-Fi signal gets weak and disconnects.
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OneRepublic - Connection

Why is my Wi-Fi connected but not connecting?

Power Cycle your modem and router

Just as it sounds, turning your router and modem off, then on again is a step anyone can try, and it does resolve many internet connection issues. If you only have a router, power it down, then unplug it from the wall. Then, after about 3 minutes, plug it back in and turn it on again.
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Why do I have Wi-Fi but no internet?

Step One: Confirm Whether Your Internet Provider Is Down

If all your devices get no internet connection, yet your WiFi indicator is still on, the most obvious answer is that your internet provider has an outage. Before you start rebooting and shuffling wires around, it's always a good idea to check this first.
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Why is Wi-Fi connected but no internet only on one device?

When only a single device can't connect to the internet, then the problem is most likely related to one of the following issues: Corrupt DNS Cache. Wrong DNS server configured. Wrong or outdated network information (IP address / Gateway)
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How do I restore my connection?

  1. Unplug the power cable for the router from the power source.
  2. Unplug the power cable for the modem from the power source. Some modems have a backup battery. ...
  3. Wait at least 30 seconds or so. ...
  4. Plug the modem back into the power source. ...
  5. Plug your router back into the power source. ...
  6. On your PC, try to connect again.
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How to restart Wi-Fi?

Android: Which Is Best For You?
...
Steps to Reboot a Router and Modem
  1. Unplug the router and the modem. ...
  2. Wait at least 30 seconds. ...
  3. Plug in the modem. ...
  4. Wait at least 60 seconds. ...
  5. Plug in the router. ...
  6. Wait at least 2 minutes. ...
  7. When the router and modem restart, test to see if the problem went away.
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Why did my Wi-Fi suddenly stop working?

There could be a number of factors that affect your internet connection. First, and most likely, is problems with your equipment. Restarting your modem/router should resolve the issue. Other reasons why your internet may keep going out include inadequate speeds, network congestion and inclement weather.
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What is the difference between Wi-Fi and internet?

WiFi is a wireless network that is used to connect nearby devices with each other and share the Internet via hotspots. The Internet, on the other hand, is a global network of networks where computers communicate with each other via Internet Protocol.
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Do you have to have internet if you have Wi-Fi?

The WiFi signal normally connects you to the Internet, but that isn't always the case. WiFi connects you to the Internet when its signal is being transmitted from a device (typically a router) that is plugged in with an ethernet cable.
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Do you need both Wi-Fi and internet?

The internet itself is the worldwide network of servers, emails, websites, apps, social media, streaming services, video chat platforms, and other software tools people use to communicate with each other. So while you can use WiFi to connect to the internet, you don't have to.
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Does internet connection mean Wi-Fi?

What is a Wi-Fi network? A Wi-Fi network is simply an internet connection that's shared with multiple devices in a home or business via a wireless router. The router is connected directly to your internet modem and acts as a hub to broadcast the internet signal to all your Wi-Fi enabled devices.
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How do I check my Wi-Fi connection?

If you open up Settings and tap Network and Internet, go to Internet, and then tap the name of your Wi-Fi network, you'll see a signal strength reading as the first option.
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Does unplugging a router reset it?

Whatever style of modem/router you have, you can do a manual reboot by unplugging the power cable (typically black) from the power port on the back of the router.
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Where is the Wi-Fi Reset button?

To reset your router: Locate the Reset button on the back of your router. With the router powered on, use the pointed end of a paperclip or similar object to press and hold the Reset button for 15 seconds.
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Do I need to reboot my Wi-Fi?

It's generally a good rule of thumb to reboot the main router and modem every couple of months. As mentioned previously, a router reboot can fix your connectivity issues— from having no connectivity at all to getting bogged down by a slow connection.
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What will happen if I reset my Wi-Fi?

A reset restores your modem to its factory default settings. It will also erase any customized settings you may have changed, including static IP address setup, DNS, personalized password, WiFi settings, routing and DHCP settings.
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How long does it take for a router to reconnect?

Your cable modem router might take up to 20 minutes to connect to the Internet. The Internet LED lights solid white after the cable modem router is online.
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How often should I reset Wi-Fi?

You may need to reboot once a month or as often as every day. Depending on your internet usage, you may be able to stretch out to every couple of months. You want to consider rebooting your router when you experience slow or no internet connections, need to troubleshoot issues, or want to update your firmware.
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How long should you unplug the router for it to reboot?

Reset Your Modem and Router (Power Cycle)

Leave the devices unplugged for 30 seconds, then plug the modem back in followed by the router. Give them both time to boot up and connect by watching the activity lights (usually 1 to 5 minutes). Then try connecting to the Internet again on your computer or connected device.
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How often should you turn off your router?

Know when to reboot your router so you can maintain a healthy, speedy internet connection. There's no definitive rule for how often you should reboot your router or wireless gateway. Ideally, you should reboot them at least once a month to clear out the memory and refresh your connections.
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