Why can't i get into Ubisoft?

Make sure that Ubisoft Connect PC is not set to offline mode Using Ubisoft Connect PC in Offline mode may prevent you from being able to log in. Check whether Ubisoft Connect PC is running into connectivity issues Connectivity issues affecting your device can make you unable to log into the Desktop Application.

Is the Ubisoft server down?

Service Status

There are currently no issues or updates to report.

Why do I have to log into Ubisoft Connect?

As previously advised, to ensure a secure connection when launching some older Ubisoft titles in Ubisoft Connect PC, you may be prompted to re-enter your password. If this happens, please type in your password and select log in. The game will then launch as normal.

Why can't i log into Ubisoft on Xbox?

To resolve in-game login issues: Unlink and relink your Xbox Gamertag from your Ubisoft account. Power cycle your console. Follow the steps in the connectivity troubleshooting article for your game on our support page.

Can you log into Ubisoft with Xbox account?

In the Ubisoft Connect pop-up, log into the Ubisoft account you want to claim the game on. If prompted, log into your Xbox account.

Ubisoft – How to Fix Unable to Start Game! | Complete 2022 Guide

Can I connect my Xbox account to Ubisoft?

Yes, Xbox Game Pass members need to link their Xbox and Ubisoft accounts, and then download Ubisoft Connect before they can play Ubisoft games with their Game Pass subscription.

Why wont it let me log into Ubisoft Connect?

Update your password We recommend updating your password regularly to keep it secure. Review the security of your email address Check the email address connected to your Ubisoft account regularly, looking for any unusual activity.

How do I connect to Ubisoft?

To link your accounts: Log in to the Account Information webpage. Scroll down to the Linked accounts section. Select Link under the logo of the platform you want to connect, and follow the on-screen instructions.

Is Ubisoft killing online support?

If you have fond memories of older Ubisoft games with online components from the early 2010s, you might want to check in on them soon. That's because on September 1st 2022, Ubisoft is dropping support for online services in 15 different games including Assassin's Creed Brotherhood.

How do I troubleshoot Ubisoft?

How long is Ubisoft lockout?

To keep your account information secure, the system will automatically lock your account for approximately 20 minutes after 7 consecutive attempts to log in using the incorrect username and password combination.

Why is my Ubisoft account offline?

To resolve this issue: • Run Ubisoft Connect PC as an administrator. Check that the launcher is not set to start in Offline mode. Once Ubisoft Connect PC is online, please try installing the game again. If the issue persists after following these steps, please let us know!

Does Uplay still exist?

Ubisoft Connect (formerly Uplay) is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms.

How do I connect to Ubisoft online?

Select Link under the logo of the platform you want to connect, and follow the on-screen instructions. You can also link your platform's account to your Ubisoft account by logging in to Ubisoft Connect the first time you launch a game on that platform.

How do I access Ubisoft in game?

The Ubisoft Connect PC overlay allows you to access some Ubisoft Connect functions, such as your friends list or the chat, while in-game. By default, you can open the overlay while a game is running by pressing shift and F2 on your keyboard.

How do I fix Ubisoft online service error?

Adding exceptions to the firewall for Uplay and Ubisoft services often resolves the issue. One setting that can be turned on and sometimes fixes the problem is the “In-game overlay for supported games” option. To turn this on, go to Settings–> General–> and Enable in-game overlay for supported games.

How long do I have to wait to try again Ubisoft login?

After 10 failed login attempts, your account will be locked, and you will need to wait one hour before trying to log in again.

How do I make a Ubisoft Connect account on Xbox?

To create a Ubisoft account: Visit the Account Management website. Select Create an Account. Fill in your email address, password, username and date of birth.

Is Ubisoft Connect free on Xbox?

Passionate players make games better

Ubisoft Connect is a free service available on all devices. You can access it on your PC, through a mobile app, or on console directly from your games. All you need to login is a Ubisoft Account.

Is Ubisoft deleting accounts?

Please be reassured that Ubisoft does not automatically close inactive accounts. As part of our Terms of Use, in rare instances, we may immediately close inactive accounts to comply with local data protection legislation. This is only if we have strong reasons to believe that the account in question will remain unused.

Is Ubisoft deleting inactive accounts for over 6 months?

According to Ubisoft's GDPR policy: “We may suspend or close your account and your ability to use one or more services or part of the services, at any time, automatically and at our sole discretion … upon notification, where your account has been inactive for more than six months.”

Is Ubisoft working again?

Our service is currently operating as expected at the location you provided. If that changes, we will tell you about it here.

How do I know if my Ubisoft account is banned?

When your account is permanently banned, you will be unable to log in or access any Ubisoft websites and services. If you believe this action was taken in error, you can appeal the sanction by submitting a ticket.