Why can't I log into my Ubisoft account?

Update Ubisoft Connect PC to the latest version

An outdated version of the desktop app may cause login issues. Reinstalling Ubisoft Connect

Ubisoft Connect

Ubisoft Connect (formerly Uplay) is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms.

https://en.wikipedia.org › wiki › Ubisoft_Connect

Ubisoft Connect - Wikipedia

PC before logging in again may help resolve the issue.

Why can't I log into my Ubisoft account on ps4?

Unlink and relink your PlayStation Network account from your Ubisoft account. Rebuild your database. Search the connectivity troubleshooting article for your game on our support page. If you still can't connect after trying all the above steps, do not hesitate to contact us.

Is the Ubisoft server down?

There are currently no issues or updates to report.

Why can't i log into Ubisoft on Xbox?

To resolve in-game login issues: Unlink and relink your Xbox Gamertag from your Ubisoft account. Power cycle your console. Follow the steps in the connectivity troubleshooting article for your game on our support page.

Why do I have to log into Ubisoft Connect?

As previously advised, to ensure a secure connection when launching some older Ubisoft titles in Ubisoft Connect PC, you may be prompted to re-enter your password. If this happens, please type in your password and select log in. The game will then launch as normal.

Issues Logging into Ubisoft Connect for PC

Why is Ubisoft unable to link my account?

This means that the Ubisoft account you are trying to link to an Xbox account has previously been linked to a different Xbox account, creating a permanent connection. If you see this error, please try to link your Xbox account to a Ubisoft account which has not been linked to any other Xbox account in the past.

Why is Ubisoft service unavailable?

The "Service is unavailable" and "A Ubisoft Server is unavailable" error messages occur if you are trying to start an outdated version of Ubisoft Connect PC. These errors most commonly occur if you are installing an older Ubisoft game from a disc. To resolve this issue, please: Close Ubisoft Connect PC.

How do I log into my Ubisoft Connect with my Xbox account?

In the Ubisoft Connect pop-up, log into the Ubisoft account you want to claim the game on. If prompted, log into your Xbox account. If your Xbox account is currently linked to a different Ubisoft account than the one you want to play the game on, please unlink it before proceeding.

How long are you blocked from logging into Ubisoft?

Sorry to hear you received a temporary block from logging in to your Ubisoft account. We advise to stop making further attempts and allowing 90 minutes to pass to see if you can login successfully then. if you still can't, then please send a DM with the details below.

Is Ubisoft killing online support?

If you have fond memories of older Ubisoft games with online components from the early 2010s, you might want to check in on them soon. That's because on September 1st 2022, Ubisoft is dropping support for online services in 15 different games including Assassin's Creed Brotherhood.

What is Ubisoft working on now?

Tom Clancy's Splinter Cell Remake

That changed in late 2021 when Ubisoft finally announced it had greenlit a new Splinter Cell, a remake of the 2002 original game in development at its Toronto-based studio. It'll be the series' first new entry since Toronto's Splinter Cell: Blacklist in 2013.

What is error code 8 0x00003700 in Rainbow Six Siege?

According to multiple reports, the Rainbow Six Siege 'error code 8-0x00003700' appears every time players try to access a match. The message indicates that it is an error in the game servers. More specifically, the message says 'The Rainbow Six Siege servers are unreachable, please try again later'.

Why did Ubisoft delete my account?

As part of our Terms of Use, in rare instances, we may immediately close inactive accounts to comply with local data protection legislation. This is only if we have strong reasons to believe that the account in question will remain unused. We may also close long-term inactive accounts to maintain our database.

Can log into Ubisoft Connect a service is currently unavailable?

The "Service is unavailable" and "A Ubisoft Server is unavailable" error messages occur if you are trying to start an outdated version of Ubisoft Connect PC. These errors most commonly occur if you are installing an older Ubisoft game from a disc.

How do I reconnect my Ubisoft account?

Log in to the Account Information webpage. Scroll down to the Linked accounts section. Select Link under the logo of the platform you want to connect, and follow the on-screen instructions.

How do I know if my Ubisoft account is banned?

When your account is permanently banned, you will be unable to log in or access any Ubisoft websites and services. If you believe this action was taken in error, you can appeal the sanction by submitting a ticket.

Why is my account suspended for failed login attempts Ubisoft?

If you are ever temporarily suspended due to failed login attempts, 20-60 minutes between a new sign-in should help to lift the ban.

Does Ubisoft track you?

No face data nor any other biometric data is stored or sent to Ubisoft servers or any third party.

How long is Ubisoft account suspension?

The temporary suspension duration varies, and if you've triggered it we recommend taking a break from trying to log in for an hour before trying again. If you're still not able to log in you may need to wait up to 24hrs.

How do I access my Ubisoft?

Open Ubisoft Connect PC. Go to the Ubisoft+ tab. Find the game you want to activate and select the arrow icon in the bottom-right corner of the game's tile. The game will now be activated and added to your library.

How do I unlink my Ubisoft account from ps4?

To unlink your accounts: Head to the Account Information webpage. Scroll down to the Linked accounts section. Locate the platform you would like to disconnect, and select Unlink.

Why was Ubisoft cancelled?

The French video game publisher cited poor performance of its Mario + Rabbids Sparks of Hope and Just Dance 2023 titles, as well as a challenging economic environment. Ubisoft said 2022 net bookings will likely fall 10% after an earlier forecast called for an increase of 10%.

What did Ubisoft cancel?

Ubisoft has not had the best press lately with the French games giant confirming the cancellation of three unannounced projects, delaying Skull & Bones, and one of its offices calling for strike action over recent remarks made by CEO Yves Guillemot today.

Does Uplay still exist?

Ubisoft Connect (formerly Uplay) is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms.