Why can't i log into my Ubisoft Connect?

Update Ubisoft Connect PC to the latest version

An outdated version of the desktop app may cause login issues. Reinstalling Ubisoft Connect PC before logging in again may help resolve the issue.

Why is Ubisoft Connect not working?

Ubisoft Connect not working can be due to software conflicts caused by other applications you're running in the background such as antivirus or even a VPN. So we suggest you close unnecessary programs while playing Ubisoft games and using the Ubisoft Connect app.

Is the Ubisoft server down?

There are currently no issues or updates to report.

Why can't i log into Ubisoft on Xbox?

To resolve in-game login issues: Unlink and relink your Xbox Gamertag from your Ubisoft account. Power cycle your console. Follow the steps in the connectivity troubleshooting article for your game on our support page.

How long do I have to wait to log into Ubisoft Connect?

We are unable to remove it at this time and would advise waiting 20 - 60 minutes before logging in again, as every attempt while the account is suspended will extend the lockout. If you find you still can't login after an hour please try again in 24 hours.

Issues Logging into Ubisoft Connect for PC

How long does Ubisoft block you from logging in?

It is a one hour suspension. [P]" / Twitter.

What might be the result of too many failed login attempts?

Repeated failure to enter a valid Windows/Mac user name and password can result in IP Lockout. This means you won't be able to continue to attempt to log in from the same computer until the lockout is resolved.

How do I log into my Ubisoft Connect with my Xbox account?

In the Ubisoft Connect pop-up, log into the Ubisoft account you want to claim the game on. If prompted, log into your Xbox account. If your Xbox account is currently linked to a different Ubisoft account than the one you want to play the game on, please unlink it before proceeding.

Does Ubisoft Connect work with Xbox?

To benefit from everything Ubisoft Connect has to offer, you need a Ubisoft account. However, you can also link any first party account (PSN, Xbox, Switch…) to your Ubisoft account in order to share progression on both and enjoy Ubisoft Connect content on any platform.

Is Ubisoft killing online support?

If you have fond memories of older Ubisoft games with online components from the early 2010s, you might want to check in on them soon. That's because on September 1st 2022, Ubisoft is dropping support for online services in 15 different games including Assassin's Creed Brotherhood.

How do I update Ubisoft connect?

Navigate to Downloads. Enabled by default. Disabling this option will stop automatic updates to your games. To manually update your game, select its tile in your library and then Update.

What is Ubisoft working on now?

Tom Clancy's Splinter Cell Remake

That changed in late 2021 when Ubisoft finally announced it had greenlit a new Splinter Cell, a remake of the 2002 original game in development at its Toronto-based studio. It'll be the series' first new entry since Toronto's Splinter Cell: Blacklist in 2013.

How do I access Ubisoft Connect?

Ubisoft Connect is a free service available on all devices. You can access it on your PC, through a mobile app, or on console directly from your games. All you need to login is a Ubisoft Account.

Why is my Ubisoft account suspended?

To maintain the security of player accounts, we temporarily lock Ubisoft accounts as soon as fraudulent activity is detected. A permanent sanction may be placed on your account if repeated fraudulent purchase attempts are detected on your account.

How do I unblock Ubisoft Connect?

Highlight the player's username and select the three dots next to it. Choose Block. You can unblock another player at any time by following the steps above and selecting Unblock next to the player's username. While in-game, you can also block your Ubisoft Connect friends from the Ubisoft Connect overlay.

Does Xbox have a deal with Ubisoft?

Xbox has bagged a ton of Ubisoft titles in a new deal that brings the publisher's best games to the green brand. Back in January 2022, it was announced that Ubisoft+ is coming to Xbox.

Is Uplay the same as Ubisoft Connect?

Ubisoft Connect (formerly Uplay) is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies.

Do I have to use Ubisoft Connect?

The Ubisoft Connect apps allow users to access their stats and play games on PC, Apple, or Android devices. An app is not required to have a profile, so console gamers that don't intend on playing their games on PC or mobile devices don't need to install the app to benefit from their Ubisoft Account.

How do I fix the login problem?

Why is login failed?

You get this error message when a connection attempt is rejected because of an authentication failure. User logins can fail for many reasons, such as invalid credentials, password expiration, and enabling the wrong authentication mode.

How do I resolve a login error?

How do I know if my Ubisoft account is banned?

When your account is permanently banned, you will be unable to log in or access any Ubisoft websites and services. If you believe this action was taken in error, you can appeal the sanction by submitting a ticket.

How long do you have to wait after too many login attempts Ubisoft?

After 10 failed login attempts, your account will be locked, and you will need to wait one hour before trying to log in again.

How long is Ubisoft lockout?

To keep your account information secure, the system will automatically lock your account for approximately 20 minutes after 7 consecutive attempts to log in using the incorrect username and password combination.