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Why can't I play any Ubisoft games?

Update Ubisoft Connect
Ubisoft Connect
Ubisoft Connect (formerly Uplay) is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms.
https://en.wikipedia.org › wiki › Ubisoft_Connect
PC to the latest version
An outdated version of the desktop app may cause issues with game downloads. Try reinstalling Ubisoft Connect PC before downloading the game again. If the above steps do not resolve the issue, please get in touch, attaching your DxDiag and MSInfo reports to your case.
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What is the problem with Ubisoft?

Ubisoft is again under fire for allegations of sexual harassment, misconduct, and endemic problems of sexism and racism across the company. In a report published today, Bloomberg extensively details inappropriate behavior by top executives and managers, particularly around chief creative officer Serge Hascoët.
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Why Ubisoft service is currently unavailable?

A Ubisoft Service Is Currently Unavailable Error message means that the Ubisoft service you're trying to connect to is having an issue. This can be due to anything from a temporary outage to an authentication issue on your part. This Error can affect Ubisoft services like Uplay or their online store.
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Why does Ubisoft say I have no Games?

If the game has been redeemed on another Ubisoft account, it will not appear in your current account's library. If you have another Ubisoft account, use it to log into Ubisoft Connect PC and check whether the game appears in that account's library.
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Are Ubisoft servers down?

Service Status

There are currently no issues or updates to report.
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Ubisoft – How to Fix Unable to Start Game! | Complete 2022 Guide

How long is Ubisoft lockout?

To keep your account information secure, the system will automatically lock your account for approximately 20 minutes after 7 consecutive attempts to log in using the incorrect username and password combination.
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How do I fix Ubisoft Online Service error?

This error message indicates an authentication issue with your Ubisoft account when trying to access the online services. If you are playing on console, please try to unlink and then relink your console account. Otherwise, resetting your Ubisoft account password should resolve it.
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How do I access Ubisoft games?

Accessing digital purchases from the Ubisoft Store
  1. Open Ubisoft Connect PC.
  2. Log in, using the same Ubisoft account you used when purchasing the game.
  3. Select the Games tab.
  4. Find your purchase in the list of games.
  5. Select Download.
  6. Once the download is complete, select Play to start your game.
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How do you unlock Ubisoft?

Highlight the player's username and select the three dots next to it. Choose Block. You can unblock another player at any time by following the steps above and selecting Unblock next to the player's username. While in-game, you can also block your Ubisoft Connect friends from the Ubisoft Connect overlay.
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Can Ubisoft ban you?

You can request an appeal by contacting our Customer Support. Our agents will carefully review your case and notify you of their decision. Depending on the result of this analysis, the sanction will be either lifted or maintained.
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Is Ubisoft removing games from Steam?

And Anno 1800 is actually coming back to Steam after previously having been removed — it's from 2019. But it's no secret that Ubisoft pulled games from Steam to make them exclusive to the Epic Games Store instead, which famously gave publishers millions to attract games to that rival platform.
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Is Ubisoft Store Hacked?

French video game company Ubisoft on Friday confirmed it was a victim of a "cyber security incident," causing temporary disruptions to its games, systems, and services.
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Why is Ubisoft not downloading games?

If your device does not have enough storage space available, you will receive the error and the game will not be downloaded. You can check the amount of storage required by searching for the minimum system requirements for the game through the Ubisoft Help website.
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How do I activate Ubisoft?

If you do not currently have a Ubisoft account, you will need to create one. Select the three lines icon in the top left corner of the application. Choose Activate a key. Enter your key in the Activation Code field.
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How do I activate free Ubisoft Games?

Choose the Games tab. Select the game tile. On the left hand side under Play or Download, choose Show key. You will now be shown the key to activate the main game.
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What is Ubisoft age limit?

To use a Ubisoft account a player needs to be at least 13 years old.
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Do you need a Ubisoft account to play Ubisoft Games?

In order to play your Ubisoft games through the EA app, you have to connect to your Ubisoft account. You'll need to link to your Ubisoft account for every Ubisoft purchase you make that requires Uplay.
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Do you need Ubisoft Connect to play Ubisoft Games?

Yes, most Ubisoft games on PC require you to use Ubisoft Connect PC to access them. Every game that required Uplay before can now be accessed via Ubisoft Connect.
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Is Uplay the same as Ubisoft Connect?

Ubisoft Connect (formerly Uplay) is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies.
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Why is Ubisoft connect not letting me log in?

Make sure that Ubisoft Connect PC is not set to offline mode Using Ubisoft Connect PC in Offline mode may prevent you from being able to log in. Check whether Ubisoft Connect PC is running into connectivity issues Connectivity issues affecting your device can make you unable to log into the Desktop Application.
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Why is Ubisoft connect offline?

Ubisoft Connect PC will launch in offline mode automatically if you have no internet connection. This will only happen if you have logged into the application before while it was online. Please note that when you run Ubisoft Connect PC in offline mode, some games, services and functions may not be available.
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Why is Ubisoft account suspended?

To maintain the security of player accounts, we temporarily lock Ubisoft accounts as soon as fraudulent activity is detected. A permanent sanction may be placed on your account if repeated fraudulent purchase attempts are detected on your account.
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How do I know if my Ubisoft account is banned?

When your account is permanently banned, you will be unable to log in or access any Ubisoft websites and services. If you believe this action was taken in error, you can appeal the sanction by submitting a ticket.
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How long is account lockout?

Account lockout duration—This is the amount of time the account will remain locked out. This is commonly set to 20 or 30 min. An administrator can manually unlock the account at any time after it has been locked.
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Do Ubisoft accounts expire?

Please be reassured that Ubisoft does not automatically close inactive accounts. As part of our Terms of Use, in rare instances, we may immediately close inactive accounts to comply with local data protection legislation. This is only if we have strong reasons to believe that the account in question will remain unused.
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