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Why can't I purchase on Nintendo eShop?

Ensure your system has the latest system menu version installed. If the purchase cannot be made on Nintendo Switch eShop, try the following: Purchase the game or content through the My Nintendo Store. Wait a while and try again later, or try adding funds using a different payment method.
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Why is Nintendo Switch e shop not working?

Power off your Nintendo Switch, power it back on, and re-try connecting to the Internet. Try connecting to the Internet using a different wireless network. Make sure that you have installed the latest system update. Verify whether other devices can access the Internet while on the same network.
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What is error code 2813 2470?

If this occurs when not using saved credit card information, check the card information to ensure you are entering it correctly, including the name, billing address, and security code.
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What is error code 2813 2472?

Note: This error indicates that the transaction was refused by the credit card issuer, likely due to a discrepancy error in the credit card information that was entered.
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How do I turn off age restrictions on Nintendo eShop?

Complete these steps
  1. Select System Settings on the HOME Menu.
  2. Scroll down to highlight Parental Controls, then select Change Settings.
  3. Enter the Parental Control PIN number for the system. ...
  4. Press the X Button (Reset) to remove the Parental Controls settings and PIN number.
  5. Select OK to return to the system settings.
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How To FIX Nintendo Switch eShop Not Working! (2022)

What is the age minimum for Nintendo Eshop?

Nintendo Accounts can only be created by users age 13 and older. However, Nintendo Account users age 18 and older can create and add up to five Nintendo Accounts for children (age 17 and under) to their Nintendo Account.
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How do I Unrestrict my Nintendo account?

On the Nintendo Switch console, select System Settings from the HOME Menu. Scroll down to highlight Parental Controls, then select Unregister App.
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What is error code 2813 2474?

These error codes indicate that the transaction was refused due to an error triggered when the card used does not support 3D Secure.
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What is error code 2813 0000?

This error can occur when you have an active free trial Nintendo Switch Online membership and attempt to purchase a family membership. Make sure you have cancelled automatic renewal for your free trial, then try making the purchase again after the free trial ends.
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Why won't the Nintendo eShop accept my debit card?

Verify that there are enough funds available on the card.

If there aren't enough funds for the purchase that you're trying to make, the transaction will be declined.
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What is error 2813 2473 on eShop?

These errors indicate that the transaction was refused by the card-issuing company due to an identity authentication (3D Secure authentication) verification error. The identity authentication information may be different from the information registered by the card company.
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How do I fix error code 9001 2470 on Nintendo?

Error Code: 9001-2470
  1. Additional Information: This error code may indicate an issue with the credit card being used.
  2. Possible Solutions: Try using a different credit or debit card. ...
  3. Situation Not Resolved: Contact your bank or the credit card issuer for further assistance.
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How do I reset my eShop?

Nintendo eShop Will Restart."
...
Possible solutions
  1. Select System Settings from the HOME Menu.
  2. Scroll down and select System.
  3. Scroll down again, and select Formatting Options.
  4. Select Reset Cache.
  5. Select the user you would like to reset the cache for, and then select Reset to confirm.
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What is error code 2813 2400?

The information in this article can help you when you are unable to make a purchase using a credit card on the Nintendo eShop and receive the error code 2813-2400. Important: If you are receiving this error code, it likely indicates that the Nintendo eShop service is undergoing maintenance.
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Why is my eShop code not working?

Check your previously downloaded titles in the Nintendo eShop. If you already redeemed the download code, you can re-download the game without re-entering it. If the download code is still not working, it may not have been activated correctly at the store. Please check with the retailer that provided the code.
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What is error code 2813 2447?

This error code indicates that the amount of funds you attempted to add is too small to complete a purchase.
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Why does my Switch say you are not eligible to purchase or view information about this software?

This means that your date of birth indicates that you are under age 13. Per the Nintendo Account User Agreement, only users age 13 or older can create a Nintendo Account.
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What is error code 2181 4008?

This error code indicates the Nintendo Switch console you are using has been permanently banned from connecting online due to a breach of the user agreements. A breach of user agreements may include, but is not limited to, activities such as: Fraudulent or unauthorized transactions. Violation of the Code of Conduct.
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How do I change my date of birth on my Nintendo Account?

The birth date on the account cannot be changed. However, the following information can be changed either through the child's account or through the parent/guardian's Nintendo Account that manages the child's account. A Nintendo Network ID can only be linked through the child's account.
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How do I enable Nintendo eShop?

Complete these steps
  1. If you haven't already, set up an Internet connection on your system.
  2. Make sure your system has the latest system update.
  3. On the HOME menu, select the Nintendo eShop icon.
  4. Select OK, then select OK again.
  5. Select either Receive Notifications or Do Not Receive Notifications, then select OK.
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Can you buy Nintendo eShop for child account?

The parent/guardian account can restrict Nintendo eShop purchases on the child's Nintendo Account. Use a credit card or prepaid Nintendo eShop Funds card to add a specific amount to the child's Nintendo Account. The child will only be able to use the funds in their Nintendo eShop balance to make purchases.
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What is error code 9001 0009 on Nintendo eShop?

This error code likely indicates a temporary service issue with the Nintendo eShop. If you are trying to redeem a Nintendo Switch Online or Nintendo eShop Prepaid Card, please see Nintendo eShop Prepaid Funds Card Is Not Working.
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What is error 9001 0988 on Nintendo eShop?

Note: This error indicates that there is likely a temporary service outage related to Nintendo eShop or our other online services.
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