Why can't I redeem my Xbox Gift Card?

If you're having trouble redeeming a digital code, it may be due to a service outage on our side. Check the Xbox status. If you see any alerts, wait until the service is up and running and then try again.

How do I get my Xbox gift card to work?

Press the Start button , and then enter store into the search bar. Choose Microsoft Store from the results to open the app. Select your account in the top-right corner of the screen, and then select Redeem code or gift cards. Enter the 25-character code, select Next, and then follow the prompts.

How do I activate my Xbox gift card without scanning it?

Where do I redeem my Xbox code?

Why can't I redeem my Xbox code?

If you're having trouble redeeming a digital code, it may be due to a service outage on our side. Check the Xbox status. If you see any alerts, wait until the service is up and running and then try again.

How to Fix Issues With Xbox Gift Card Codes | not working error, wasn't found, already been redeemed

How do I redeem a 6 digit code on Xbox?

Press the Xbox button  to open the guide. Go to Profile & system > Settings > Account > Sign-in, security & PIN > Create my PIN. Enter a 6-digit PIN, and then re-enter the PIN to confirm.

How do I manually activate a gift card?

Call the provided phone number to start the activation process. Dial the phone number on the sticker exactly as it appears and wait for instructions. Be sure to have your gift card in front of you so you're prepared to input or communicate the information required to complete the activation process.

How do I know if my Xbox gift card is activated?

Yes you can, check it out at redeem.microsoft.com and there will be a page showing what it is if it is still valid and will ask you to confirm if you want to redeem it.

Do Xbox gift cards work without being scanned?

You could try, but it won't work. The card has to be activated at the register before it's valid.

Why won't Xbox accept my card?

Contact your credit card company or bank and make sure that the payment method you're using has been activated and has available funds, and the transaction isn't being blocked for some reason. If the payment method you use to pay for your Xbox subscription is expired or no longer valid, you'll need to update it.

Do Xbox gift cards expire?

The funds are directly deposited into your account when you redeem the cards and the funds expire 90 days after redeeming them.

Why is my gift card not working?

The most common reasons are insufficient funds, an inactive card, the cashier using the card the wrong way, or simply you using your Visa gift card at an invalid place.

Can I scan the barcode for my Xbox gift card?

Is there a way to scan bar code to redeem gift card? No, the barcode is for retailer use only.

What happens if gift card is not used?

Thankfully, gift certificates and store gift cards don't expire for five years because of the Credit CARD Act of 2009. At the same time, if you don't use your card within a year, issuers can charge you an “inactivity fee.” All 50 states are subject to this rule.

How long does it take for a gift to process on Xbox?

Its most likely a general rule it can take 24 hours. We recommend waiting until then and if you do not get the codes then get with your friend. As they may be able to see the code gifted to you. You can read over digital games as gifts for more information.

Are gift cards already activated?

When you buy a gift card whether for a business, a restaurant, a hotel, be it Visa or Mastercard, you must first take it to the cash register and ask the cashier to load money onto the card. The cashier accepts the card, activates it, and charges the specified amount to it.

What to do with a gift card that was not activated?

Card is not activated

If you see a message that says that your card has not been properly activated, it might not have been activated by the retailer who sold the card. The best option is to go back to the retailer and try to resolve it with them.

What to do if you buy a gift card but not activated?

You might also be able to contact the store directly, either by phone or email, and ask them to activate it. If the store still refuses to activate the gift card, contact your bank or credit card company to dispute the charge and get a refund.

How many digits is Xbox redeem code?

Redeem a digital code

All Xbox digital codes are 25 characters long, include both numbers and letters, and are formatted in five blocks of five characters (xxxxx-xxxxx-xxxxx-xxxxx-xxxxx). If you're trying to redeem your code on a Windows or Xbox device, make sure that you have entered all 25 digits correctly.

Where is the 25 character code on a gift card?

The 25-digit code should be on the physical gift card itself. You would need to scratch it from the card itself.

How do I redeem a gift card with a barcode?

What barcode format for gift cards?

The simplest barcode for a gift card is the 128 code. This code is supported by most scanners and allows you to encode any numbers and characters.

Where is the 17 digit code on a gift card?

Gift Card & PIN Numbers

Your Gift Card number and PIN number are printed on the back of your card.

Why is my gift card not scanning?

If your prepaid card is not scanning, try to find an area with good lighting and start a new transaction. Hold your prepaid card in front of your phone's camera and make sure the corners of the card align with the green corners on your screen. Be sure to hold your card within these corners for 5 seconds.