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Why can't I refund a game on Steam?

Refunds on In-game Purchases
Steam will tell you at the time of purchase if the game developer has opted to offer refunds on the in-game item you are buying. Otherwise, in-game purchases in non-Valve games are not refundable through Steam.
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Why can't I refund my Steam game?

You can't get a refund if you received a game through a third-party site or other means. You need to submit the refund request within 14 days of purchase. Any purchased game can only have two hours of playtime on it. You can request refunds on in-game purchases or subscriptions, typically within 48 hours of purchase.
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When can you no longer refund a game on Steam?

Steam's refund policy requirements

It's theoretically possible to submit a request for any game that you've bought on Steam, as long as you purchased it less than 14 days ago and haven't played more than two hours.
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How many refunds does Steam allow?

Is there a limit to how many purchases I can request a refund for? You can submit any number of refund requests for eligible purchases.
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How do I refund a gifted game on Steam?

How to Refund a Gifted Game
  1. Visit the following support page and sign in.
  2. Then, choose the Games and Software tab.
  3. Locate and select the gifted game from the game list.
  4. Select the issue with the game.
  5. Then, select I'd Like to Request a Refund.
  6. Finally, allow the original Steam game purchaser to receive a refund.
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How To Refund A Game On Steam | 2023 Tutorial | SEE DESC.

Can you refund all Steam games?

Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours.
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How long do Steam refunds take to approve?

Some users inadvertantly submit a ticket via their Support account which isn't the correct method. Refund requests should be processed within 24 hours.
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Can Steam support refund a gift?

A refund may be issued for any gift that was purchased within fourteen days and has been played less than two hours by the gift recipient. If the gift recipient has already redeemed the gift, you'll see the following message when you try to refund the gift: This product was gifted to user (Account name).
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Do you get 100% refund on Steam?

You will be issued a full refund of your purchase within a week of approval. You will receive the refund in Steam Wallet funds or through the same payment method you used to make the purchase.
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How do I request a refund?

Explore refund request options
  1. Go to play.google.com.
  2. At the top right, click your Profile picture.
  3. Click Payments & subscriptions. ...
  4. For the order you want to return, click Report a problem.
  5. Select the option that describes your situation.
  6. Complete the form and note that you'd like a refund.
  7. Click Submit.
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Can you refund a game after 2 hours?

Steam's policy is that you can get a refund on any game you purchase if you get it within 14 days of purchase and if you have played it for less than 2 hours.
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Can you cancel a refund on Steam?

Can you cancel a Steam refund request? You also have the option to cancel your Steam refund request. To do so, go to the help page mentioned above again and simply cancel your request. The game will remain in your account and won't be refunded.
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How long can you play a game on Xbox before refund?

Refund eligibility

Refunds are typically issued for requests made within 14 days of the purchase date for games in which you haven't accumulated a significant amount of play time.
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Can you get money back from digital games?

Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund.
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How many refunds can you get a year on Xbox?

Microsoft / Xbox policy only allows one (1) digital refund per Xbox account per calendar year. If you want to use up your one refund for this year on this game, then go for it. But, you won't be able to refund anything else this year if you buy something else by mistake.
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How do I get my money back from an online purchase?

The chargeback process lets you ask your bank to refund a payment on your debit card when a purchase has gone wrong. You should contact the seller first, as you cannot start a chargeback claim unless you have done this. Then, if you can't resolve the issue, get in touch with your bank.
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Is it illegal to keep a double refund?

Can cardholders keep double refunds? No. If a cardholder receives a refund after filing a chargeback, they should notify their bank that the chargeback is no longer necessary. Merchants can get these chargebacks reversed by providing evidence of the refund, but this process costs them time and money.
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Can I get a refund if I paid by credit card?

There are many reasons you might want to return a purchase and get your money back. If you bought the item with a credit card, you'll get reimbursed in the form of a credit card refund. A credit card refund happens when you return a product you purchased using a credit card and get a credit to your account.
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What if a company sends you an extra item?

By law, companies can't send unordered merchandise to you, then demand payment. That means you never have to pay for things you get but didn't order. You also don't need to return unordered merchandise. You're legally entitled to keep it as a free gift.
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Is it illegal for someone to keep your package accidentally delivered to you?

Legally, you're allowed to keep a mistaken delivery. Surprising, right? The Federal Trade Commission (FTC) has rules that allow you to keep merchandise that's wrongly delivered — even if you didn't pay for it. The logic is that sellers can't just send you goods and demand money for them.
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Is it illegal to open a package that is wrongfully sent to you?

No, it is illegal to intentionally open someone else's mail. However, if you accidentally open a stray piece of mail that ended up in your mailbox, it's not technically a crime.
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Is it illegal to pretend you did not receive a package just to get a refund?

It's “larceny by trick”, or just plain old theft of goods. It is called Fraud and if that package came through the US Postal service, that makes it Mail fraud. While the odds of being caught or prosecuted on a small onetime event, is almost Nil! Your question was is it illegal.
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What if my bank won't refund stolen money?

If the bank still won't refund your money, it's time to talk to a lawyer. Federal law gives you rights in this situation. EFTA gives damages of up to $1,000 as a penalty even if you have no other damages at all.
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Is it bad to have a negative balance on a credit card?

What happens if you have a negative balance? Ultimately, nothing really happens if you have a negative credit card balance. It doesn't hurt you. But still, you want to check in on your account regularly to make sure you don't wind up with a negative balance.
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Will Google pay refund money if scammed?

You may be eligible for a refund from Google for purchases that you believe are fraudulent. Learn more about reporting a fraudulent charge. For other questions about your purchase, visit the Google payments help center.
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