Why can't i request a refund on Steam?

Navigate to Steam Help (help.steampowered.com) and log in with your Steam account. Find the purchase you would like to refund and click on it. If your purchase is not listed, it falls too far outside of our refund window and is ineligible for a refund.

Why wont Steam let me refund?

You can't get a refund if you received a game through a third-party site or other means. You need to submit the refund request within 14 days of purchase. Any purchased game can only have two hours of playtime on it. You can request refunds on in-game purchases or subscriptions, typically within 48 hours of purchase.

Can you get a Steam refund after 2 hours?

“Valve will, upon request via help.steampowered.com , issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours.”

How many times can you request a refund on Steam?

Is there a limit to how many games you can refund? No. You can request as many refunds as you want through Steam, but if Valve believes you're abusing the system, it can revoke your right to request future refunds.

How do I refund a gifted game on Steam?

How To Get a Refund On Steam

How long does Steam wallet pending take?

Steam will not collect the funds that your bank has put on hold. Your bank will release the funds to you at a later date per their policy. This can often take up to 10 business days.

Will Steam refund a game with 8 hours?

Steam will offer refund for in-game purchases within any Valve-developed games within forty-eight hours of purchase, so long as the in-game item has not been consumed, modified or transferred.

What is the max hour refund on Steam?

What can I request a refund for? Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours (this includes online, offline and shared library playtime).

What is the average refund rate on Steam?

The average indie game on Steam usually has a refund rate of around 10-12%. For your first indie game on Steam, it's expected you'll have a refund rate of around 15-18%.

Is Steam lenient with refunds?

Steam's policy is that you can get a refund on any game you purchase if you get it within 14 days of purchase and if you have played it for less than 2 hours.

Is Steam refund 100%?

You can refund a game purchased on Steam if you request the refund within two weeks of purchase, and have played the game for less than two hours total. When your game is refunded, it will be removed from your Steam library, and you'll receive the full value of your purchase back.

How do I talk to Steam support?

How do I contact Steam Support? Visit https://help.steampowered.com for help with your issue. Select the most relevant option on the page and the Help site will guide you to self-solve the issue or send a help request to the Steam Support team.

Can you refund 5 hours played on Steam?

If you haven't played a game for more than two hours and the purchase was made no more than 14 days ago, you can request a refund from Steam.

How do I cancel a purchase on Steam?

The easiest way to do this is by using the online button provided at help.steampowered.com. Simply log in there with your Steam user account, select the order you wish to cancel and the problem you are having, then press the button labeled "I'd like to request a refund".

Is Steam refund available within 3 hours?

Refunds to wallet can take up to 24 hours. The X hours is a window - if it says 3 hours then it'll be ready within 3 hours. It may arrive with 2 hours and 55 on the clock or the money may return with 3 minutes to spare.

Does Steam have pending bans?

There is no such thing as a "pending" ban. If your Steam account is getting banned, it will happen immediately. Anyone threatening you with such a ban, or claiming to be a Steam admin, is a scammer trying to scare or extort you. Read more: forums.steamrep.com/pages/about-it…

Can you cancel a Steam gift?

You can view your gift history by going to your Steam Inventory > "..." > View Gift History: Can I refund my gift? A refund may be issued for any gift that was purchased within fourteen days and has been played less than two hours by the gift recipient.

Does Steam have 24 7 support?

Steam Support - 24 HOURS. Sign in to get personalized help for 24 HOURS.

Is there a live chat for Steam?

Does Steam Community have live chat? No, Steam Community doesn't have live chat support.

Why can't i call Steam?

This is the support website for Steam. You can use this website to receive help for a variety of issue, and submit a ticket to Steam if you are unable to resolve your issue. Steam does not offer telephone support for their products. However, if you want to try calling Steam, you can call 425-889-9642.

How long is Steam too many attempts?

Wait for 30 Minutes. The easiest and most direct troubleshooting method is to wait patiently. Many users reported that the Steam there have been too many login failures message disappears 30 minutes later.

What does locking a Steam account do?

The Steam self locking tool allows you to lock your account and protect it from unauthorized actions if you suspect that the account has been stolen or compromised.

How do I email Steam support?

Add [email protected] and [email protected] to your contacts or trusted senders list within your email client.