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Why can't I turn off my Nintendo Switch?

If the console will not turn off normally (Press and hold the POWER Button for 12 seconds) Press and hold the POWER Button for at least 12 seconds to force the console to shut down. Use this if the console has frozen and will not turn off normally for whatever reason.
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What to do if my Nintendo Switch won't turn off?

Hold down the POWER Button for at least 20 seconds to force the console to power off, then remove any game cards or microSD cards. Power on the console and perform a system update. If the issue persists, power off the console again, then initialize the console without deleting save data.
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Why won't my Nintendo Switch turn on or off?

Perform a hard reset by holding down the POWER Button located on the top-left of the console for 20 seconds, then press the POWER Button once for the console to turn on.
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How do I shut down Nintendo Switch?

Hold the Power button for three seconds to open the Power Menu. Select "Power Options" and then "Power Off".
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What to do if your Nintendo Switch froze and wont turn on?

Your console may have frozen.

Press and hold the power button for at least 12 seconds to turn the console completely off. Then press the power button again to turn the console on.
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How to FIX a Frozen / Seized Nintendo Switch

Can you force reset a switch?

Press and hold the POWER Button down until the system resets; this may take some time. Once the system is powered down, press the POWER Button once to turn it back on.
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Is it OK to leave the switch docked all the time?

Leaving the console on the dock or plugged in directly with the AC adapter overnight, or past the point where the battery is fully charged will not cause harm to the battery.
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Is it better to turn off switch or sleep mode?

Use sleep mode when it's in the dock or on a power cord, or when it's unpowered but going to be asleep for less than a day or two. That's about how long the battery lasts when sleeping with wifi enabled. If it's going to be unused and unpowered for longer than a couple of days, it's worth manually powering down.
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Where is power button on switch dock?

First, locate the power button on your Nintendo Switch. This is on the top side of the Switch itself (not the dock), to the left of the volume buttons. It's a circular button with a power icon on it.
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What happens if your Switch is not working?

Hold down the POWER Button for twelve seconds to force the system to shut down, then power it on again. Reset the AC adapter by leaving it unplugged from both ends for at least 30 seconds. While performing this step, verify you are using the Nintendo Switch AC adapter (model No.
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Does a hard reset erase everything on Switch?

Initializing your console will delete all of its data. You will also no longer be able to use the data on your microSD card. All of the following data, which is stored in the console's internal memory, will be deleted.
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Can a switch just stop working?

A switch circuit that doesn't operate correctly may simply have a tripped breaker or blown fuse. Head to the electrical service panel and locate the breaker or fuse. If the breaker is tripped, reset it; or if the fuse is blown, replace it with an exact duplicate.
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How long does a Nintendo Switch last before dying?

I saw an article recently in which Nintendo said that they aim to increase the life expectancy of the Switch beyond the normal 6 years a console tends to be around for.
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How long does it take for a Nintendo Switch to turn off on its own?

The default settings are: In TV Mode, your console will stay awake for 1 hour; in Handheld Mode or Tabletop Mode, your console will stay awake for 10 minutes without any input. To change these settings, please go to the HOME Menu and select "System Settings" → "Sleep Mode".
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Why is switch dock not working?

Check the Switch Dock Power Supply

A core reason that your dock doesn't appear to be working is that it isn't getting any power or isn't getting enough of it. So the first thing to confirm is that the USB-C AC adapter is plugged in correctly and that the wall outlet is working.
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How do I know if my Nintendo Switch dock is broken?

After inserting your console, check that the indicator light on your dock is illuminated. (If not, press your console's POWER Button again.) * If the dock light is flashing, it's possible that there's a problem with the dock.
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Does the dock charge the Switch?

Nintendo Switch consoles [HEG-001/HAC-001] can both be charged using the included Nintendo Switch dock.
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Will the battery get damaged if my Nintendo Switch is always in its dock?

Does leaving your Nintendo switch in dock ruin battery? No, because it stops charging the battery once it's full.
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Can the Switch overheat in sleep mode?

Your console may get hot when charging or during use (including when in Sleep Mode). This is not a defect.
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Does sleep mode affect battery life?

In sleep mode, only your laptop's RAM draws battery while the processor, hard disk, and other components are powered down to save battery.
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Can a Switch overheat?

High temperatures can cause your console to overheat. We recommend using your Switch in a well-ventilated area where there's air conditioning or a ceiling fan to keep the room well within the recommended temperature range of 41°F–95°F.
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What is overcharge Switch?

If you enable the overcharge protection, Power statistics socket automatically discontinue charging your mobile devices, such as mobile phones or power banks, when they are fully charged. The overcharge protection function prevents potential safety issues caused by overcharging and helps prolong battery life.
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Do most people play Switch docked?

Back in October 2017, Nintendo's own data suggested that 30% of players used the Switch almost exclusively in handheld mode versus 20% who played in docked mode only, with the remaining 50% of players who switched between the two.
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What do I do if my Switch freezes?

The Nintendo Switch console may be frozen. If the console freezes and won't respond to any input, hold the POWER Button for 12 seconds or more to turn the console off. Then, turn the console on again.
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How do I soft reset my Switch?

To soft reset your Nintendo Switch, press and hold the power button for about five seconds. When you see Power Options, press it, then select Turn Off. Wait for the device to fully power down, then turn it on again.
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