Why can't I use my EA account?

Try resetting your EA Account password. This helps in most cases. If that doesn't work, wait 90 minutes and try again. You may have tried to reset your password too many times, and too fast.

How do I enable my EA account?

Go to your EA Account Security settings. Under Login Verification, click Turn On. We'll send you a code via the method you choose right away. Use that code to activate Login Verification, and you'll be all set.

Why does EA not accept my email?

This is usually a result of either the email already being used or the email domain isn't compatible with Origin. Some email domains aren't verified for use on Origin accounts, so you may have to contact EA Support if that's the case.

Why won't EA connect?

You might be unable to connect to EA for a number of reasons. The general server could be down, your account could be disabled for some reason, or a piece of dodgy software could be messing up your connection. The best thing to do is follow the steps we run through on this page – failing that, contact EA for support.

Are the EA servers down right now?

No, we are not detecting any problems with EA Servers right now. EA Servers last experienced an outage on Tuesday, April 4, 2023 and it lasted about 1 hour.

How to Link Your EA Account to PSN or Xbox - New Method 2023

How do I recover my EA account?

Do EA accounts expire?

'If you have not used your Entitlements or Account for twenty four (24) months or more and your Account has associated Entitlements, your Entitlements will expire and your Account may be cancelled for non-use,' say the terms.

Can you reactivate EA account?

You can ask us to reactivate your account at any time. Get back in touch with us and once we verify ownership of your account, we'll get you back into the game.

Why won't EA let me online?

You can't access online play if your account is suspended or banned. This happens if you broke the rules in the EA User Agreement. Check My Ban History to see if your account is currently suspended or banned. If you think you were suspended or banned by mistake, let us know.

Why is EA games not working?

If you cannot launch games on the EA app, it may be because of the following reasons: Corrupted EA app: If somehow the EA app gets corrupted, you may not be able to launch anything from this platform. Problems with the game files: It's also possible that the items you are trying to launch have some issues.

Why are my EA games gone?

Check the order status for your purchase. If it's still processing, you'll get your game when it's completed. If your order is not showing, then you may have bought the game on another account. Try logging in to the EA Account Settings portal with other email addresses you may have used instead.

How do I know if my EA account is banned?

If you've got a lock, ban, or suspension on your EA Account, for a specific game, or for your device, we'll notify you via email. Check your email for more details. You may get a message from [email protected]. This is our official email account, so make sure you add it to your contact list.

How do I get my EA app to work?

What is EA error code?

The EA fault code will indicate a problem with flame detection. Many models use the EA fault code, including: Greenstar i. Greenstar Si. Greenstar CDi Highflow.

How do I log into my EA server?

Click Log in at the top of the page on help.ea.com and then choose the option to sign in using your console credentials.

Why won't EA process my payment?

Double-check your account and payment details to make sure they're correct. Visit the Payment Methods tab of your My Account page to find your info and make any changes. Check your billing address against the one on your statements to make sure they match exactly. This can help clear up a lot of these errors.

Can Playstation unlink my EA account?

You can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime.

How do I enable email on my EA account?

Head to your EA Account and Billing Settings, then select Email Preferences. Make sure to click Update once you've made your changes to save them.

Why is EA account ineligible?

Re: PSN Account Ineligible

The ineligible message happens when you try to link a PSN ID that is already linked to another EA account. If you don't have access to the email on that account, the only way to potentially gain access again is to go through the account recovery process.

What to do if your EA account is invalid?

If you're receiving an "Invalid Account" message, please try resetting your password for your account at Help.EA.com, Origin.com, or EA.com. Once done, try re-launching the game to see if you continue to get the error.

Do I need an EA account to play online?

You need an EA Account to access and use many EA Services, including to play online.

Why is EA not accepting my card?

Double-check your account and payment details to make sure they're correct. Visit the Payment Methods tab of your My Account page to find your info and make any changes. Check your billing address against the one on your statements to make sure they match exactly. This can help clear up a lot of these errors.

Do you need to be online to use EA Play?

Like other games purchased digitally once downloaded you can play offline on your home console as much as you like. You're good to go if you've downloaded it from The Vault. You'll only need a connection when checking out games not in The Vault.

How long does EA suspend your account?

5. How long does a EA ban last? EA bans can be temporary or permanent. You will be notified via email regarding the type of punishment you received.

How long does EA device ban last?

If you have multiple violations, the 45 days can be extended. If you're not able to play on the 46th day, there's a good chance that's what happened.