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Why can't i use my USB extended storage on PS5?

External drives on USB Hubs and External Drives with USB Hubs built-in are not compatible with PlayStation 5 (PS5). This includes the following Seagate products: Backup Plus Hub. Backup Plus Hub for Mac.
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Why won t my extended storage work on PS5?

Please try the following: Update your system software to the latest version. If your external storage drive cannot be recognized, unplug the connected USB cable and plug it back in. If you are using a USB hub, remove it and connect the USB storage device directly to your PlayStation®5 console.
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How do I get my extended storage to work on PS5?

Connect your USB drive to a USB port on the back of your PS5 console. Go to Settings > Storage. Select USB Extended Storage > Format as USB Extended Storage. When there are multiple USB drives connected, you can change which USB drive you format by choosing Select Another USB Drive.
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Can you use USB extended storage on PS5?

Extra storage for PS5 and PS4 with external USB drives

That means you can save space on the internal Ultra-High Speed SSD, and save time by reinstalling PS5 games from the external USB drive, instead of redownloading them or installing from a disc.
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How do I get my USB to work on my PS5?

Select Media Gallery from your games home on your console. Connect the USB drive to your PS5 console, and then select USB. A list of video files on your USB drive appears. Select a file to play it.
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Playstation 5 External Hard Drive Error Fixed in 2 Steps

Why won t my USB work on my PS5?

PS5 USB port problems can have various causes, such as the presence of dust and debris on the USB port, issues with the USB device, outdated software, or faulty ports. Here are some of the most effective methods to fix it: Restart your console.
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Why wont my PlayStation read my USB?

Assuming your PS4 USB isn't working, this is because of the restriction of the file system. Sometimes, it is because your USB has NTFS format, which isn't viable with PS4. PS4 can only recognize or read perceive the exFAT and FAT32 formats.
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Why can t you play PS5 games from external hard drive?

You can store PS5 games on an external drive to make room in your game library, but if it's not installed on the PS5's internal storage or an NVMe SSD, you won't be able to play it.
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Why is my PlayStation extended storage not working?

PS4 External Hard Drive Stopped Working FAQ

If an external hard drive cannot be recognized by your PS4, the possible reasons are: The external hard drive doesn't have a wired connection. The external hard drive isn't compatible with PS4 platform. There is another external storage device connected to your PS4.
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What format is the USB for PS5?

What Format Does USB Need to be for PS5? PS5 either supports exFAT or FAT32 file formats.
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Do games load slower on external hard drive PS5?

With games this big, it makes sense to expand your PS5's storage capabilities with an external hard drive. Unfortunately, since external drives are too slow to run PS5 games, you can only store titles on them rather than play games from there directly – for that you'll need to install a compatible NVMe SSD.
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Why is my extra storage not working?

Common issues include: Outdated drivers – Your existing drivers may be corrupted. Or, they may need updating to establish communication between the external hard drive and your system. Faulty connection – Try plugging the external hard drive into a different port to see if it's a port-related issue.
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How do I use PlayStation extended storage?

Go to Settings > Devices > USB Storage Devices. Select the USB storage device to format and choose Format as Extended Storage.
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Why does it say the USB storage device is not connected?

Try to Use Another USB Port and Cable

There might be some issue with the USB port and cable that could trigger the “PS4 USB storage device not connected” issue. It would help if you tried using another USB port and cable to check whether there were some issues with the last USB port or cable.
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Why won t my PS5 download to external hard drive?

PS5 games cannot be downloaded straight onto the external drive and it must be downloaded onto the console's internal storage first. These games also cannot be played from the external drive, a limitation of the console's proprietary internal SSD.
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How to convert USB to FAT32?

At a command prompt, type cvt drive: /cvt32 and then press ENTER, where drive is the drive you want to convert to the FAT32 file system. NOTE: A drive must be at least 512 megabytes (MB) in size to be converted to the FAT32 file system.
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What is a FAT32 USB?

FAT32 is a disk format or filing system used to organise the files stored on a disk drive. The disk drive is marked up into addressable chunks called sectors and a “File Allocation Table” or FAT is created at the start of the drive so that each piece of information in the file can be found by the host computer.
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What to do when PlayStation says connect a USB storage device?

PS4 cannot recognise the USB storage. Connect the storage device. If the storage device is connected but you see this error, disconnect it and reconnect it. Select Sound/Devices > Stop Using Extended Storage on the quick menu and then reconnect it.
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Does PS5 recognize USB?

The USB Type-A ports on the back of your PS5 console can also support extended storage. USB storage is not compatible with the USB Type-A port on the front of a PS5 console. DualSense™ wireless controllers and DUALSHOCK®4 wireless controllers are compatible with all USB ports on your PS5 console.
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Why won't my PS5 load anything?

Solution 1: Check for PlayStation Network Service Status. Solution 2: Check Your Internet Connection. Solution 3: Change Wi-Fi Settings. Solution 4: Reinstall Your Game.
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Why does my external hard drive work for PS4 but not PS5?

Reasons Your PS4 External Drive Doesn't Work on PS5

Here are the common reasons why: USB Cable or Bridge issues. If your PS4 external hard drive does not work on PS5, you may have an issue with your USB connection. There are cases when the PS4 external HDD USB cable or the USB bridge is loose.
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How do I put games on extended storage?

Scroll down to “Storage'' and select “System Storage”. Select “Applications” and you'll see a list of all your installed games. Press your controller's “Options” button, and a pop-up screen will appear. Select “Move to External Storage”.
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How do I setup an external hard drive?

Connecting a hard drive to a computer is simple. Just plug it in, then turn the hard drive and computer on. USB and Thunderbolt connections are the most typical connections for external hard drives. There may be some that have FireWire or eSATA, but those are becoming obsolete.
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Can you store games on an external hard drive?

Yes, you can. The best external hard drives are extremely easy to use. All you need to do is plug them in. Besides, an external hard drive can be a great way to install games on multiple computers.
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Why my external hard drive is detected but not showing up?

WD External Hard Drive Not Showing Up in Disk Management

It's possible that the USB port you use is failed so your computer won't recognize the external hard drive. Please try a USB 2.0 port if you're using USB 3.0 and connect the drive directly to the Windows PC instead if you're using a USB hub.
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