Why can't i verify my Ubisoft account?

Change your browser Try to complete the linking process in different browsers or use the incognito mode. Match the country of your Epic Games and Ubisoft accounts Check that the countries set on both accounts are the same. To change the country listed, please contact us or Epic Games support respectively.

Why isn t Ubisoft sending me a verification email?

If you are also using an unusual personal email address or regional email address, sometimes our verification email will not be received either. You also have the option of changing your email address used for your Ubisoft and verification to another if you would like, as this can often resolve these issues.

Why can't I connect to my Ubisoft account?

Update Ubisoft Connect PC to the latest version

An outdated version of the desktop app may cause login issues. Reinstalling Ubisoft Connect PC before logging in again may help resolve the issue.

How do I bypass Ubisoft 2-step verification?

Go to the Security page of the account management website. Under 2-Step verification, select Manage. Choose Deactivate.

Why does it not let me make a Ubisoft account?

This means that the Ubisoft account you are trying to link to an Xbox account has previously been linked to a different Xbox account, creating a permanent connection. If you see this error, please try to link your Xbox account to a Ubisoft account which has not been linked to any other Xbox account in the past.

How to Update the Email Address on your Ubisoft Account

How long does Ubisoft block your account for?

It is a one hour suspension. [P]" / Twitter.

How do I activate my Ubisoft account?

Open Ubisoft Connect PC. If you do not currently have a Ubisoft account, you will need to create one. Select the three lines icon in the top left corner of the application. Choose Activate a key.

Why is my 2-step verification not working Uplay?

Make sure the Google Authenticator application is set to While Using the App. Should the issue persist after completing these steps, please try to disable 2-Step verification temporarily using your recovery codes and then enable it again.

How to recover your account after two step verification fails?

To regain access to your account, you'll need to verify your identity by providing a scan or photo of a government-issued identity document. To protect your account, we won't be able to make changes to your Two-Step Verification settings until your identity is successfully verified.

Why does Ubisoft Connect keep asking for 2-step verification?

2-Step verification is an optional* security feature for your Ubisoft account. Once set up, every logins to your account or Ubisoft Connect PC on untrusted devices will have to be confirmed with a unique code. This code is randomly generated and sent to you via e-mail, SMS**, or is displayed on a mobile app**.

How to disable 2-step verification Ubisoft without recovery codes?

To deactivate your verification method: Go to the Security page of the account management website. Under 2-Step verification, select Manage. Choose Deactivate.

How to bypass Ubisoft Connect login?

Just to officially confirm - yes, the Ubisoft Connect PC client is required to be able to launch the game. It isn't possible to bypass this stage. Sorry for any disappointment caused and to hear this has lead to you opting to refund the game.

Why won't my Xbox connect to Ubisoft?

To resolve in-game login issues: Unlink and relink your Xbox Gamertag from your Ubisoft account. Power cycle your console. Follow the steps in the connectivity troubleshooting article for your game on our support page.

What to do if verification of email is not working?

If you encounter an error message during the email verification process or are not receiving your verification email, there are a few steps you can take to troubleshoot: Check your Spam or Junk folder. Refresh your email inbox to check for new emails.

What 2 step verification does Ubisoft use?

Google Authenticator has been used as an example. Follow the instructions outlined in the email. Download one of our supported authenticator app for your smartphone or tablet.

How long do I have to wait to try again Ubisoft login?

If you find you still can't login after an hour please try again in 24 hours. In the unlikely event the lockout has not expired after this time, can you please set up a case on our support site[support.ubisoft.com] and let us know the case number here on the forums.

What happens if 2 step verification is off?

Your account is more secure when you need a password and a verification code to sign in. If you remove this extra layer of security, you will only be asked for a password when you sign in. It might be easier for someone to break into your account.

Can people get past 2 step verification?

Consent Phishing

This is where hackers present what looks like a legitimate OAuth login page to the user. The hacker will request the level of access they need, and if access is granted, they can bypass MFA verification.

How do I recover my authentication account?

On your mobile device, open the Authenticator app, and select Begin recovery. Sign in to your recovery account using the personal Microsoft account you used during the backup process. Your account credentials are recovered to the new device.

Why am i not receiving 2FA emails from Ubisoft?

If you're not receiving 2FA emails, you may be able to receive them by either updating your email or by whitelisting the email [email protected]. You can also try re-enabling 2FA using an authenticator app instead of email.

How do I verify Ubisoft connect?

Go to the Games tab. Choose the game you wish to verify. Select Properties in the menu. Under Local files choose Verify files.

Can I recover a Ubisoft account?

Please note that you can recover access to your Ubisoft account even if you have lost access to your verification method or recovery codes. * While this feature is optional, it is required if you would like to play Rainbow Six Siege competitively. ** A valid mobile number needs to be added to your Ubisoft account.

How long to wait for Ubisoft account?

The temporary suspension duration varies, and if you've triggered it we recommend taking a break from trying to log in for an hour before trying again. If you're still not able to log in you may need to wait up to 24hrs.

Are Ubisoft servers down?

There are currently no issues or updates to report.

Does Ubisoft track you?

No face data nor any other biometric data is stored or sent to Ubisoft servers or any third party.