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Why did I lose all my games on Origin?

If your purchase processed but you still don't see your game
Click on the Origin menu in the Origin client and select Reload Page. If this does not work, log out of Origin and log back in again. This will refresh your Game Library in the Origin client. You can also try uninstalling and reinstalling Origin.
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How do I recover my Origin games?

You can tell Origin where to look so you don't have to download all the files again.
...
Locating one of your games
  1. Find the game you need to locate in your Game Library.
  2. Right-click the game tile and select Locate game.
  3. Find the folder where the game is located, then click Select Folder.
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Why has my Sims game disappeared?

if your game disappeared from your library, make sure that you are logged in with the correct account. People sometimes create more accounts then just one and a mistake can be easily made there.
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Where are all my EA games?

Go to the EA Account Settings portal. Click on the Order History tab. Check the order status for your purchase.
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Do games expire on Origin?

Once you make a purchase of game from Origin, it is added to your account and you keep them forever.
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I switched from Origin to the EA App so you don't have to (update: i switched back to origin)

Why is EA getting rid of Origin?

Despite accumulating over 50 million registered users, the service was heavily criticized and maligned by the PC community due to security flaws and suspicions of spying on players. In late 2020, EA announced that it would retire Origin in favor of a new client simply called the EA app.
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Will I lose my games if I uninstall Origin?

The uninstallation of the Origin client will not remove local save game files and will certainly not delete online saves. You will be completely safe!
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Do I get to keep my EA Play games?

If you cancel you will keep your game progress, but won't be able to play EA Play games unless you purchase them or resubscribe. After you cancel your subscription, you will keep your benefits until the end of the current subscription period.
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How do I redownload games on EA?

Download games to your Library

Log in to your EA Account. Go to My Library. Find the game that you want to download and click the arrow in the bottom right corner. Confirm your Install location and Language preferences, then click Next.
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Do you get EA Play games permanently?

“If you cancel, you'll lose all EA Play benefits (access to the Play List, you won't continue to accumulate in-game member rewards, etc.) once your current billing cycle ends, including access to trials and the games in our collection.
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Can you recover Sims games?

Find your save files at Documents > Electronic Arts > Sims 4 > Saves.
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Why did Sims 4 delete everything?

This can happen if Origin switches you to the Sims 4 Legacy Edition, which uses its own folder, or if the existing user folder is removed from Documents\Electronic Arts. The most common cause of that is OneDrive uploading the folder to cloud storage and simultaneously removing it from your hard drive.
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Does Sims 4 still work on Origin?

Yes. You will need the Origin™ client and an EA Account to install and register The Sims 4.
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How do I restore my Origin cloud saves?

If you want to restore your last local save:
  1. Go to your Game Library in Origin.
  2. Right-click on your game.
  3. Click Game Properties.
  4. Click Cloud Saves.
  5. Click Restore Save. ...
  6. Click OK and you should be able to play from your last local save.
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What happens with my Origin games?

All saved games, be they stored locally or in the cloud, will also be transferred, so you don't need to worry about losing any progress in your favorite releases. Your Origin friends list will also migrate to the new software.
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Where are my Origin games installed?

When you install a game through Origin, the files are copied to a certain folder on your hard drive. This folder is called the installation folder. The default path for EA Games is C:\Program Files(x86)\Origin Games.
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Can you reinstall games Origin?

When you buy a digital version of a game or downloadable content (DLC) for a game through Origin — either from the Store tab in the client or on origin.com — it's automatically added to My Game Library. You can also add games you buy outside of Origin, including physical games.
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How do I reinstall Origin games without redownloading?

Close down Origin (if its open), Navigate to the folder, and back up all of the game installs In the folder you will find subfolders that are named after all of your games (i.e. "Battlefield 3" ) - copy or move these to the desktop (or another easy to find place) - this may take a while depending on your setup, my ...
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Does EA Play remove games?

Games are added to The Play List (previously known as The Vault) at EA's discretion, such as making a title available on Access a set number of days after its retail launch. Although the Terms of Service allow EA to remove titles with 30 days' notice, EA initially pledged that games will not be removed at a later date.
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Does your progress saved with EA access?

If you decide to buy the game, all of your saved progress carries over, so you can pick up right where you left off. Savings on EA digital purchases with a 10% member discount – letting you save on full games, Season Passes, points packs, and DLC.
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Does your EA account save your progress?

Linking an EA Account to your Nintendo Account allows you to use online services with certain games, and have your game progress saved on EA servers. However, game progress will not be shared by other platforms linked to the same EA Account.
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What is leaving EA Play?

Besides Dirt 4 and Dirt Rally, EA Play is also losing Operation Flashpoint: Dragon Rising, Overlord, Overlord: Fellowship of Evil, Overlord: Raising Hell, Overlord 2, Project Cars, Rise of Argonauts, and Toybox Turbos.
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Does the EA app replace Origin?

No. The games you've downloaded through Origin should be ready to launch through the EA app. If you find any of your games, DLC or other content missing from the EA app, please contact us so we can help resolve the issue.
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Will uninstall Sims 4 delete everything?

You won't loose game progress, game saves or your custom content. Before you uninstall/reinstall, just back up your Sims 4 folder to the desktop and all your Sims 4 files should be fine.
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What happens if I reset Origin?

After restarting with Reset Origin, the following happens: The application code is deleted, and as a result the application has no state. Variables are deleted, and the values are lost. Retain variables are deleted, and the values are lost.
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