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Why did I lose all my stuff on Fortnite?

If you receive a message in Fortnite that an item or some V-Bucks were removed from your account, this is because a refund or payment reversal was processed on your account. This usually happens when a refund request has been made or a chargeback has been issued with your payment provider.
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How do I get my stuff back on Fortnite?

Click on the silhouette icon to open the Account And Privacy settings page. Click Return or Cancel Purchase under Account. This will bring up a list of all of the eligible purchases you bought in-game within the past 30 days. Find and select the item you want to return and select it on the list.
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Why is Fortnite deleting my account?

The deletion warning states that if players don't verify their accounts, they will be permanently deleted. Players are given 30 days to verify their accounts, which is more than enough time.
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Will I lose skins if I unlink my Epic account?

Your game progress and purchases are stored on your Epic Games account, so if you unlink your console account from your Epic Games account, you'll lose access to that data from your disconnected console account.
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Does Fortnite delete inactive accounts?

If you do not reactivate it, after 14 days your account will be permanently deleted.
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How to Recover Fortnite Account if Unlinked or Pressed Skip (Best Method)

Can Fortnite delete your skins?

Holding the required button long enough will activate the selection screen. The option to select multiple items will also be present. Select all skins or cosmetics that need to be archived and press "Archive _ items." This will remove all the selected items from the main locker.
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Will Fortnite save your data if you delete it?

If you decide to delete your account, you'll lose all of your data and information on Epic Games, including your games, purchases, in-game content, game progress, and other data that was tied to your Epic Games account.
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How do I merge my Fortnite account?

There is no way to merge two Epic Games accounts.

Player Support is unable to assist with requests for merging accounts. If you want to connect an Xbox, PlayStation, or Switch account to your Epic Games account, go to your Accounts Connections page to do so.
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Can Epic Games delete your account?

You can contact Epic Games support to remove their account and purchases permanently.
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How do I get old Fortnite skins?

Acquiring old Battle Pass skins in Fortnite

Unfortunately for any fans that are trying to bolster their cosmetic locker with old skins, the answer is no, you cannot purchase or unlock old Battle Pass skins in Fortnite. Epic has made it extremely clear that once a season has come and gone, so will its Battle Pass skins.
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Is Fortnite banning accounts?

Epic Games wants Fortnite to be a fun, safe, and fair environment for all of our players. This means that every now and then, we have to ban players who break the Epic Games Code of Conduct in Fortnite. Player bans are applied on an individual basis and range from temporary bans to permanent bans.
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Why did Fortnite remove account merge?

The Epic rule book restricts the selling and purchasing of accounts or using an account under a different identity. As soon as word went out about such activities, bans were issued, and as the ultimate step, Account Merging was removed.
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What happens if you can't log into your Fortnite account?

Enter the email associated with your account in the Email Address field. Click Send Email. You'll receive an email with instructions on how to reset your password. In the password reset email, click Reset Password, or copy and paste the link into your browser to go to the page.
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Is Fortnite giving refunds?

The FTC plans to use the settlement money to provide refunds to Fortnite gamers in the U.S. who were affected by the company's billing and refund practices.
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Why can't I return my Fortnite skins?

To request a refund for Skins and other cosmetics on Fortnite: Launch Fortnite and navigate to the Settings Menu and click "Support & Refunds" Next, click "Return or Cancel Purchase" Browse and find the item you want to return and select it on the list.
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Why are my Fortnite skins archived?

Archiving in Fortnite won't actually delete your items — it's simply a way to make your Locker more manageable. You can always go back and unarchive a cosmetic to bring it back to the Locker.
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Does Epic Games save game progress after uninstall?

Once the Epic Games Launcher is reinstalled you will be able to download any games you own on your Epic Games account that were removed. If the game supports Cloud saves, you'll keep any progress you've already made.
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What will happen if I unlink my epic account?

Your game progress is stored directly on your Primary Account. If you disconnect this Primary Account, other linked accounts won't be able to access it any longer. Once you disconnect, you won't be able to connect a different platform of the same type to the same Epic Games Account.
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Will deleting Epic Games delete Fortnite?

If I uninstall a game on Epic Games, do I need to buy it again? Uninstalling a game from any platform does not remove the license you purchased for that game, it simply removes the files from your local computer storage. You can download it again at anytime if you want to play it later.
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Can you sync Fortnite accounts?

Yes. As long as you've linked your Xbox, PlayStation, PC, Switch or Mobile account to your Epic Games account, any content you purchased (except V-Bucks) and progress you make is accessible across all platforms. Note: Each console/platform must be linked to the same Epic Games account.
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Can you have 2 Epic Games accounts with same email?

Since Epic Games only permits one account per email address, you should have different logins for your Switch account and PlayStation account.
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What does merging Fortnite accounts do?

Once your accounts are combined, all purchased content is shared across all supported platforms, including all the cosmetic items you've purchased in Fortnite's Battle Royale mode. Fans of the Save the World campaign will keep their Llamas, Defenders, Heroes, Schematics, Survivors, XP, Evolution, and Perk Materials.
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Does Fortnite save your clips?

How are my Fortnite replays stored? Replays are stored locally on your console or PC. On console your last 10 matches are stored automatically* as you play, and on PC your last 100 are stored. These are stored as unsaved replays and will be overwritten as you play more games.
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Is Fortnite cloud saved?

Yes. The Epic Games Store does have cloud saves.
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Does Fortnite have cloud saves?

Open the Epic Games Launcher. Click your profile icon in the top right corner. Click Settings. Select the Enable Cloud Saves checkbox.
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