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Why did my PS5 stop working?

The power outlet may not be feeding power to the console. Ensure the PS5 is plugged into a wall outlet. Plug a different power cord into the wall outlet to ensure the wall outlet works. Use a working phone charger, another gaming console, or a TV.
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Why did my PS5 randomly stop working?

The console is not receiving enough power from either the wall outlet or the power cord to stay on. Unplug the power cable. Wait at least a minute, check the cord for damage, and then plug it back into the PS5. If it is damaged or you aren't sure the cord works, try another power cord.
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How do you fix your PS5 when it won't turn on?

Power cycle your PS5

If your console turns on but won't start, hold the Power button for approximately 10 seconds, until the blinking LED light turns off. Next, disconnect the power supply for 20 minutes, then reconnect it and try restarting your device.
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Why is my PS5 not loading anything?

If you're still having issues with your PS5, try rebooting, or restarting, your PS5 in Safe Mode. If you can turn on your PS5, turn it off, then hold down the Power button until you hear a second beep. This will take you to Safe Mode.
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What are the main problems with the PS5?

PS5 console power issues
  • PS5 console loses power shortly after turning on.
  • PS5 console won't turn on.
  • PS5 console crashes or freezes while playing.
  • PS5 console turns off while playing.
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MY PS5 STOPPED WORKING! ;-;

How long is PS5 warranty?

Sony Interactive Entertainment LLC ("SIE") warrants to the original purchaser ("you") that the PS5 hardware, which includes components contained in the retail box with this hardware ("Product"), will be free from material defects in material and workmanship for a period of one year from the original date of purchase ( ...
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Can you damage a PS5?

When users stand the PS5 vertically, liquid metal may start to move or seep out. This inhibits the console's ability to manage the heat coming off its APU, potentially damaging the processor. The liquid metal can also drip onto other sensitive components, causing a short circuit.
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What do I do if my PS5 is bricked?

Is Your PS5 Bricked? 7 Fixes to Try
  1. Not Bricked Yet? Update Your PS5 Firmware! ...
  2. However, Don't Install a New Update Right Away. ...
  3. Don't Use Rest Mode. ...
  4. Check If Certain Games Are Bricking PS5s. ...
  5. Consider Using a UPS. ...
  6. Perform a Power Cycle. ...
  7. Get In Touch With Sony.
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Why wont my PS5 screen go black?

It happens because the PS5 doesn't change its resolution per the TV resolution limit. So, if the resolution is lower than the desired limit, the TV will not be able to display the graphics, and it will display only a black screen. Hence, getting a 4K supported TV is better if you are getting a PS5.
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Can PS5 be repaired?

About our PlayStation 5 repair services

We offer a no-cost diagnostic to figure out what's wrong with your device. The process is quick, easy, and transparent. Visit an Asurion or uBreakiFix store to get your PlayStation 5 repaired today.
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How do I force my PS5 to turn on?

PS5 Won't Turn On or Turn Off? 10 Ways to Fix
  1. Check the Power Source. ...
  2. Use the PS5 Controller. ...
  3. Power Cycle the PS5 (Reconnect the Power Cable) ...
  4. Cool the Console. ...
  5. Use a Different Power Cable or Wall Socket. ...
  6. Clean Your PS5 AC Port. ...
  7. Force Reboot Your PS5. ...
  8. Disable Rest Mode.
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Why is my Playstation not turning on at all?

First unplug the power cable from your PS4 for at least 30 second, and then plug it back in. Once it's plugged back in, you can attempt to turn the console on. Power cycle your PS4. Turn the console off by holding down the power button even if the console seems to be off already.
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What happens when PS5 overheats?

The “your PS5 is too hot” error message is the final stage of your PS5 overheating. It will appear when your console has reached an internal temperature that is so hot it could cause irreparable damage to your internal components, and your PS5 will turn itself off to avoid that.
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Why did my PS5 turn off by itself and won't turn back on?

If the power cord is loose, it can cause the power to cut off, which will shut down your PS5 incorrectly. If the problem persists, it could be that you're using a damaged power cable, and you should try changing it to see if that fixes the issue.
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How long can you play PS5 before it overheats?

It shouldn't overheat at all unless your has a defect or you have it in an enclosed area where it can't breathe. Have had a friend who kept his on for over a week with no issue while the longest mine was on was possibly 2 days with no issue.
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Why does my PS5 screen go blank?

Change your PS5 HDMI cable

Aside from resolution issues, your PlayStation 5 might be experiencing the black screen issue due to a faulty or poorly connected HDMI cable. Through the HDMI cable, your console will be able to send information to your display.
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Is black screen of death fixable?

The Black Screen of Death is usually caused by a software glitch (or Windows Update) but can often be repaired. Black screens that occur seemingly at random are usually the result of a more serious hardware problem. This will require component repair or replacement. Whatever the case, there is almost always a solution.
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Will Black Screen of Death fix itself?

The solution: You should be patient and wait; you don't have to press anything and prevent the installation — it can only do harm. Upon completion of the process(it may take for a few hours!), the computer will restart itself and the Windows black screen of death will disappear.
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What is a bricked console?

A brick (or bricked device) is a mobile device, game console, router or other consumer electronic device that is no longer functional due to corrupted firmware, a hardware problem, or other damage. The term analogizes the device to a brick's modern technological usefulness.
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Can GameStop repair my PS5?

Need your console or controller repaired? We can fix it! Just bring your eligible products into any GameStop store and we'll take care of the rest.
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How do I know if my PS5 is blocked?

How do I know if my account or console has been suspended from PSN? If we suspend your account or PlayStation console, you will see an error code when attempting to sign in to PSN. We usually email you explaining why you've been suspended and how long it will last.
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Is it better to lay PS5 flat or standing?

If you own a PS5 console, rest easy knowing that either orientation is fine, just as Sony designed it to be.
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Does unplugging PS5 damage it?

Don't Turn Your PS5 Off During an Update

Especially if that interruption involves you cutting the power to the device by turning it off. Performing a "hard shutdown" like this could irreparably damage your system memory, and corrupt any game saves on your console.
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Is it better to have PS5 upright or flat?

Not only is the PS5 regularly advertised in a vertical position, but many users will find that it looks better (and takes up less space overall when positioned vertically). If you want to (or need to) position your PS5 vertically, you should be fine doing so as long as you follow all other operational guidelines.
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Does PS5 refund?

Full games, downloadable content, in-game consumables and season passes fall under this category. After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund.
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