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Why did my Roblox account get deleted for no reason?

This typically means if your account was hacked and was used to do inappropriate activities. If so, Roblox will be able to check the IP addresses and tell if you were guilty or not.
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Can Roblox just delete your account?

To make a deletion request, please contact us by using our support form and select the desired Right To Be Forgotten option under the Data Privacy Requests. To protect your privacy, we will take steps to verify your identity before fulfilling your request.
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Can I get my Roblox account back?

If resetting doesn't work and you need help getting back into your account, contact Customer Support. If your account did not have an email address or a credit card/PayPal purchase, we can still work with you to try to verify ownership and return the account.
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Why can't i log in to my Roblox account?

Check your browser and or/app is up to date

If you're having problems logging in to Roblox because your browser or the app keeps crashing, make sure your browser and or/app is up to date. Sometimes, simply installing a Roblox update will iron out any login issues.
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How long is your Roblox account deleted?

Roblox deletes idle accounts in order to free up space on its servers for new players. If you don't log in to your account for one year, it will be deleted for you.
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How to get unbanned on roblox! (Account Deleted Appeal Request)

Why was my Roblox account banned?

A Roblox ban is an account suspension that occurs when a player violates the platform's Terms of Use or Community Standards.
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Can your Roblox account be terminated for unauthorized charges?

Unauthorized charges are a violation of our Terms of Use and may result in the permanent closure of the associated user account(s). Whenever possible, we work with parents and customers directly as part of our permissive refund policy to provide a refund for unauthorized purchases.
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How many warnings on Roblox before termination?

Users may be suspended or banned for varying periods of time. For warnings, you get 15 warnings before getting banned.
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What words can get you banned on Roblox?

"Do not swear, use profanity or otherwise say inappropriate things in Roblox." Profanity and swearing are not allowed on Roblox.
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Can you get banned for false reporting on Roblox?

Sending in a report does not mean the reported user will automatically be suspended; it means one of our moderators will look at the report and decide on the proper response. In other words, even if someone is reported, as long as the person is not breaking the rules their account will not be moderated.
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Can Roblox Hackers steal your account?

The only email address connected to your Roblox account should be yours. If you put another person's email address there, they can request your password and steal your account. Never trust "free Robux generators" or Roblox cheat sites. Roblox has a secure system, so people can't actually hack Robux into your account.
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Does Roblox steal your credit card info?

All transactions on Roblox use secure commercial-grade encryption. Financial information is not accessible via user accounts and only partial billing information is stored by Roblox for verification purposes.
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What if you get falsely banned on Roblox?

The Roblox support team usually responds to appeals via email within 24 hours. If you believe your account was banned in error, or for an unclear or minor violation, you can submit an appeal to the Roblox support team in the appropriate manner.
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What happens if your Roblox account gets deleted?

Account deletion (also referred to as account termination) is a type of ban where the player's account is permanently disabled and may not be reopened automatically. After 30 days have passed, the terminated account is usually unrecoverable.
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Can you appeal a deleted Roblox account?

The appeal must be sent within 30 days of your account being deleted. Roblox allows only the owner of the account to submit the appeal. If they review the appeal once, it won't be reviewed again; re-submitted appeals wouldn't be reviewed also.
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What does it look like when your Roblox account is banned?

You will not be able to log into your account or look up your user, and your activity status will appear as “account deleted” or sometimes “inactive”. In rare cases, when IP banned, you will see a 403 error on the page and won't be able to do anything at all.
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Does Roblox keep your ID info?

We want you to know that we take our community's safety and privacy seriously, and Roblox never stores raw ID document data. When a government-issued ID is scanned for verification, an anonymized value is generated, allowing Roblox to safely verify identity without risking exposure of the user's real identity.
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How does Roblox charge you?

Roblox is completely free to join and free to download. If so inclined, users can choose to purchase Robux (our virtual currency) to buy in-game upgrades or accessories for their avatar. They can also purchase an optional “Premium” membership, which includes a Robux stipend and access to our trading and sales features.
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Why did Roblox block my card?

My credit card is being declined

Credit cards can be declined for different reasons. The billing address was entered incorrectly into the payment form. Fraud prevention measures put in place by your banking institution were triggered. Roblox's fraud prevention measures were triggered.
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Does Roblox track you?

Roblox does not show behaviorally targeted or retargeted ads to children or track such users for the purposes of directing targeted advertising.
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Does Roblox leak your ID?

“'Roblox' does not store raw ID documents nor selfie data,” Jaquet said.
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How do I get my banned Roblox account back?

You can contact the Roblox Appeals team to review the situation if your account has been banned or moderated. The Appeals team will give the moderation a second look and make any necessary adjustments to your account's moderation status. Submitting an appeal does not guarantee your ban will be removed.
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Can Roblox users see if you report them?

If you just report a user from their profile page, our moderators won't be able to see what they did wrong.
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What is Roblox harassment?

Bullying and Harassment

Roblox does not allow bullying, stalking, trolling, harassment, or intimidation on its platform. We also do not allow any content that depicts, glorifies, or promotes such behavior. This includes: Singling out a user or group for ridicule or abuse. Sexual harassment.
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