Why did PlayStation charge me twice?

Has your card been charged twice? Please check your account transaction history* to see if you have purchased the same piece of content multiple times. There are limitations on when you can get a refund for certain payments. Please see the PlayStation Store Cancellation Policy for more information.

Can you dispute a PlayStation charge?

After purchasing a subscription through PlayStation Store, you have 14 days to request a refund. However, we may reduce your refund amount based on how much you have used the service.

Will PlayStation refund accidental purchase?

Games, game add-ons, season passes, in-game consumables and PlayStation® Video titles. You can cancel a digital content purchase within 14 days from the date of purchase and receive a refund, provided that you have not started downloading or streaming it.

What is the extra charge on PlayStation?

PlayStation Plus Extra is an ongoing subscription with a recurring fee of $99.99 charged automatically every 12 months. Expand this section for further details. If your PSN wallet doesn't have enough funds the subscription fee will be automatically funded from your default payment method.

Why has PlayStation taken money from my account?

It could be possible that someone has used your payment details to make a purchase on PlayStation Store. If you believe this to be the case, contact your card provider (the number is on the back of the card) immediately to report unauthorised use.

Is Sony PlayStation Stealing Your Money?

Why did PlayStation take money off my card?

It could be possible that someone has used your payment details to make a purchase on PlayStation Store. If you believe this to be the case, contact your card provider (the number is on the back of the card) immediately to report unauthorized use.

Has ps4 been hacked?

PS5 potentially also vulnerable. A newly-discovered hacking exploit has opened up the PlayStation 4 and Pro, and may work on a PS5 too.

What is the 9.99 charge from PlayStation?

PlayStation Plus Essential is an ongoing subscription with a recurring fee of $9.99 charged automatically every month. Expand this section for further details. If your PSN wallet doesn't have enough funds the subscription fee will be automatically funded from your default payment method.

How do I cancel a charge on PS4?

How much is a PS subscription?

Price: $14.99 per month, $39.99 per quarter, or $99.99 per year. Features: All the benefits of PlayStation Plus Essential. Game Catalog: You have access to hundreds of PS4 and PS5 games, including Demon's Souls, Returnal, and Stray.

How long do PlayStation refunds take?

d. Returns Processing: Once we receive your return, we will process it within 10 business days. If you returned your order for a refund, it may take up to 7 business days after the return is processed to reflect on your account.

How do I get my money back from an online purchase?

If you paid by card or PayPal

If you've paid for something you haven't received, you might be able to get your money back. Your card provider can ask the seller's bank to refund the money. This is known as the 'chargeback scheme'. If you paid by debit card, you can use chargeback however much you paid.

Can I call PlayStation?

Dial 1-800-345-7669 to call PlayStation for immediate assistance. Use any phone to dial the toll-free international number for PlayStation's customer support between the hours of 8 a.m. and 8 p.m. PST so you can speak directly to a representative. Explain the problem or issue that you're having so they can assist you.

Is WS 37368 7 a permanent ban?

If your PlayStation is banned permanently, you might need to create a new account to solve WS 37368 7 error. On PS4, you can: Press and hold the PS button on your controller to open the quick menu. Go to Power > Switch User > New User > Create a User.

Does PS4 charge while off?

The system must be turned on or in rest mode. The charge level of the battery appears on-screen when you press and hold the PS button. While the system is in rest mode, the light bar slowly blinks orange. When charging is complete, the light bar turns off.

Can you delete a transaction on PS4?

Go to PlayStation Store. Scroll to the bottom of the sidebar and select Payment Methods. Select a payment method > Delete.

How do I cancel my PS4 Plus and get money back?

If you're still within 14 days since subscribing to PlayStation Plus, contact PlayStation Support for a refund. The refunded amount will be deducted based on your PS Plus activity, such as the number of free games you've played and the amount of time spent on multiplayer.

What is the 24.99 PlayStation charge?

PlayStation Plus Essential is an ongoing subscription with a recurring fee of $24.99 charged automatically every three months. Expand this section for further details. If your PSN wallet doesn't have enough funds the subscription fee will be automatically funded from your default payment method.

Will PS4 get virus?

A PS4 is an enclosed system tailored for the device - but indeed can catch a virus. Keep in mind this is most likely not going to happen though no worries.

Can someone hack my PS4 account?

If the intent of the hackers is to steal your PSN account, one of the first things they will do is change your passwords. To recover your account password, go to the Playstation Website or App. Then click Trouble Signing In? Under "I forgot my password", click Reset your password.

How long does PlayStation money last?

A: No expiration date. The sony playstation gift card is solely for PS4 network via ps4 console. It's good for any occasion like birthdays, congratulations, and for the avid gamer.

How long does money stay on PlayStation account?

According to Sony themselves, your wallet funds do not expire.

Does PlayStation have 24 7 support?

PlayStation is partnering with Crisis Text Line to provide free, 24/7, high-quality text-based mental health support for our players, their friends, or anyone close to them.

Whats PS4 number?

The serial number is comprised of 11 characters and is located on the back of the system, towards the bottom left of the chassis. The model number consists of the letters CUH, followed by four numbers and a letter. The model number is located on the back of the system, towards the bottom of the chassis.

Is PlayStation chat free?

Unlike Xbox 360 or Xbox One, PS4 owners won't need to pay to chat online, or to use online-based apps such as streaming service Netflix.