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Why did The Sims 4 disappear from my Origin account?

The game no longer shows up in Origin
Try the following things: Restart Origin. Log out and back in and use the email address instead of the user name. Make sure to use the one you used to register the game in the first place.
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Why did my Sims 4 game disappeared from Origin?

If your purchase processed but you still don't see your game

Click on the Origin menu in the Origin client and select Reload Page. If this does not work, log out of Origin and log back in again. This will refresh your Game Library in the Origin client. You can also try uninstalling and reinstalling Origin.
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Why is Sims not on Origin anymore?

As a part of their rebranding, EA is switching their long time running Origin platform. Players of EA games and the catalogue of 3rd party developerts will be able to enjoy their games on the new EA Desktop App.
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Why is my Sims 4 not showing?

Sims 4 not launching problem can be caused by corrupted save files. So you can try to reset the game to reload the files. Note: Resetting the game will delete the families in the game. If you want, you can back up the game first.
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Where did my family go Sims 4?

Recently created Sims are usually saved to the library. You may need to check Include Custom Content regardless if you use it or not. As sometimes the game thinks the Sims or household created has CC on them. To do this, Click Advanced in the left column and select Include Custom Content.
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I switched from Origin to the EA App so you don't have to (update: i switched back to origin)

Why have all my Sims 4 packs disappeared?

Look for your packs in your Games Library in the Origin Client. If they aren't listed under the Base Game tile under 'expansion packs' or 'game packs', etc, you may have another account. Try logging in to Origin with any other email addresses you may have used.
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Where did my Sims 4 game go?

Find your save files at Documents > Electronic Arts > Sims 4 > Saves.
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Why has Origin deleted my games?

Usually when players report this issue, it turns out that they accidently created a new Origin account and are logging into Origin using that one, instead of the one they had originally purchased and redeemed their games with.
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How do I reinstall Sims 4 from Origin?

On PC:
  1. Find your Origin installation folder. By default, this is at C:\Program Files (x86)\Origin.
  2. Right-click the Origin folder and click Delete, then Yes.
  3. Redownload the Origin installer for PC.
  4. Open the installer and follow the instructions.
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How do I recover my Origin games?

You can tell Origin where to look so you don't have to download all the files again.
...
Locating one of your games
  1. Find the game you need to locate in your Game Library.
  2. Right-click the game tile and select Locate game.
  3. Find the folder where the game is located, then click Select Folder.
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Is EA getting rid of Origin?

EA has officially replaced its Origin PC client with a new app, more 10 years after it was originally introduced. Announced in a blog post, the EA App – which has been in open beta for some time – will soon replace the Origin client with what EA is calling its “fastest and lightest PC client to date”.
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Can I get Sims 4 back after uninstalling?

You will not loose any of your Sims 4 files if you uninstall/reinstall Sims 4. This includes gifted Sims 4 packs. However, if you're still unsure copy the Sims 4 folder to your desktop or a USB key. Your saved games, mods and custom content will be safe this way.
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What replaced Origin for The Sims 4?

Yes, the EA app will replace Origin to be our primary platform for downloading and launching PC games.
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Can Origin delete games?

If you delete a game from your Origin Account (forever), you can't get it back. If you delete your game in My Games tab, you can download and install it again.
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Why did EA drop Origin?

Origin is EA's equivalent of Steam, and even though it has tens of millions of users, EA listened to feedback and acknowledged "the limitations of this platform in a quickly evolving entertainment landscape." The answer to those limitations didn't involve fixing Origin, though, rather EA decided to replace it(Opens in ...
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What is replacing EA Origin?

EA says the new app, simply called the EA app, will be easier to navigate and has improved social features. Players will now be able to link their account with other platforms such as Xbox, PlayStation and Steam - making cross-play much easier than before.
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Does Steam still use Origin?

Steam-native games

Native games on Steam don't need Origin to launch, but you can only play with friends on the same platform as you. For example, if your friend is playing on Steam, you'll need to play the game on Steam too.
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What games did EA cancel?

EA cancels mobile Apex Legends and Battlefield games, shutters Industrial Toys studio | VentureBeat.
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Can I redownload Sims 4 from Origin?

To install the game on your new computer, just install Origin, login, go to your game library, click on the Sims 4 icon, and press Download.
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Do Origin games expire?

The games will remain installed on your system. However, if your subscription expires then you will be asked to activate the games that you downloaded from the Vault, if you didn't already own them yourself. Basically, you need to buy it or renew your Origin Access.
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Can Origin be deleted?

Open the Control Panel by searching for it in the Start menu. Click Uninstall a program under Programs. Click Origin, then click Uninstall.
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Do I have to buy Sims 4 again on Origin?

Luckily, your purchases are account-specific, not computer-specific. Your purchases are all saved on Origin, so you'll just need to download them again. You won't need to rebuy anything.
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Why can't I redownload The Sims 4?

Re: my sims 4 wont reinstall

To reinstall the game you need to uninstall the game, clean the registry (use ccleaner - there is a free version), move the user data to your desktop, install the game. To set the game to factory setup, all you need to do is move the user data from the documents folder to your desktop.
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