Why did Xbox charged me twice for a game?

You have an Xbox subscription or trial that was auto-renewed and charged you for additional time. You're sharing your Microsoft account or don't have your account password protected. Someone in your household or Xbox family group made the purchase without your consent.

Why was I charged twice?

If your first payment attempt fails and you try to pay again, you may see two pending charges on your online bank statement. Whenever a payment is submitted, the charge is automatically pre-authorized by the credit or debit card company, even when the card is declined.

Can you refund a game twice on Xbox?

Microsoft / Xbox policy only allows one (1) digital refund per Xbox account per calendar year. If you want to use up your one refund for this year on this game, then go for it. But, you won't be able to refund anything else this year if you buy something else by mistake.

How do I get a refund for Xbox games?

You can request a refund on your Xbox order history page. Select the relevant item and choose Request a refund. Provide the reasons for your request and select Next. If everything is correct, select Submit.

How long does Xbox refund take?

Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be credited.

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Are debit card refunds instant?

Refunds to debit cards tend to take between two and five business days, but it can take up to 30 days depending on the company issuing the refund.

Do Xbox refunds go to source of payment?

All refunds go back to what the purchase was made on. For example if you used your account currency it goes back to that. If it was charged on a credit/debit card it will go back to that.

How do I appeal a refund on Xbox?

Submit a "Notice of Dispute" form. The form and instructions on how to submit it are available on Microsoft's Arbitration and Dispute Resolution web page.

Can you sell a digital game?

There are several ways to sell a digital game that you've completed: Steam: Steam is one of the most popular game distribution platforms. You can submit your game to Steam and set a price for it. If your game is approved by Steam, it will be available for purchase on the Steam store.

How do I return fortnite skin?

Launch Fortnite and navigate to the Settings Menu and click "Support & Refunds" Next, click "Return or Cancel Purchase" Browse and find the item you want to return and select it on the list. Then, click "Use Return Ticket"

Will Xbox let you buy a game twice?

You can talk to support and explain the situation, but be aware that you can't buy the same thing more than once in the same account.

Can you Ungift a game on Xbox?

Gifts may be canceled and refunded to the Gift purchaser up to 14 days after the purchase or until redeemed by the Gift recipient, whichever occurs first. Gift recipients are not entitled to a refund or cooling off period, and you acknowledge that no refund will be made, except as required by law.

How many games can you refund?

Is there a limit to how many games you can refund? No. You can request as many refunds as you want through Steam, but if Valve believes you're abusing the system, it can revoke your right to request future refunds.

What do I do if I got charged twice?

If you want to dispute the second transaction you will usually need evidence that you've contacted the merchant and tried to resolve the issue before your banking provider will get involved. However, once you've done this your banking provider should then launch an investigation and be able to refund you the money.

What to do if I have a duplicate charge?

If you notice your card was accidentally swiped twice, for example, show the retailer or service provider the receipt, as well as your credit card statement. For online purchases, call or email the vendor and send copies of the relevant documents. In many cases, the merchant can cancel or reverse the charge.

What to do if a payment has been taken twice?

If your payment has been taken twice, the best thing to do is contact your bank directly. This is the quickest option as payment is normally back in your account on the same day. Simply request a SEPA cancellation and the bank will refund your direct debit payment accordingly.

Can you refund games on Xbox one?

You can start the refund request process for any Digital Game Product by signing in to the account that made the purchase at the page link below. Tell us why you're requesting a refund. We use this information to improve our products and processes, and to hopefully minimize the need for future refund requests.

Do you own digital games forever?

Do you permanently own digital games? You own a license to the software on the media but you don't actually own the software itself. So there is no difference between buying a digital and physical copy as far as ownership or rights are concerned.

Can you sell back digital games on Xbox one?

No, unless you sell the account associated with those games. Not recommended because you basically lose all the games, progress, and achievements associated with that account. It's also easy to get scammed. if that doesn't deter you then be also aware that it's against Xbox TOS to sell your account.

How long does a Xbox appeal take?

There's no specific timeline for how long a review can take. Complaints are reviewed by the enforcement team, so suspensions are not issued by a bot.

How long does Xbox ban last?

Replies (5)  http://enforcement.xbox.com should show you the length of your suspension. Generally suspensions go from 24 hours, to 7 days, to 14 days, and then permanent.

Why did I get banned on Xbox?

Reasons we may issue a device suspension

Xbox console tampering, such as physically opening an Xbox console and modifying the hardware to play illegitimate or unauthorized software. Online fraud, such as phishing, account theft, or other attempts to defraud Microsoft or other players.

Do Microsoft refunds go to your card?

The funds that you used to complete this purchase will go back directly to the payment instrument that was used for this transaction. This means, that if you used a debit card, the fund will return there, usually within 72 hours. If you used the funds in your Microsoft account, the funds will go back there.

Am I eligible for a fortnite refund?

Games and products you purchase through the Epic Games Store are generally eligible for a refund. These products are marked “refundable”.

How long do debit refunds take?

Most refunds typically take 5-7 business days (excluding weekends and holidays) to appear in your account once the merchant has issued the refund. If you have questions about a refund you should have received, you should first check with the merchant.