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Why does my Xbox one say purchase error something went wrong?

This error generally occurs when the application got corrupted through an app update. Clearing your Xbox cache may resolve the issue: Turn off your Xbox One. Once the indicator lights on the front of the Xbox One and the console's power brick are off, unplug the power brick from the back of your console.
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How do I fix my Xbox purchase error?

TROUBLESHOOTING IF THE PAYMENT POP-UP DOESN'T APPEAR
  1. RESET YOUR XBOX CONSOLE TO FACTORY DEFAULTS (KEEP YOUR GAMES & APPS)
  2. DISABLE THE SETTING "ASK BEFORE BUYING" PROMPT.
  3. QUIT THE GAME AND TRY AGAIN.
  4. CONNECTIVITY ISSUE.
  5. REMOVE OUTDATED INFORMATION.
  6. RE-ENTER OR CHANGE YOUR PAYMENT METHOD.
  7. CHECK YOUR PRIVACY SETTINGS.
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Why won't my Xbox One let me purchase a game?

In the Microsoft Store app: Close the Store app and reopen it, then try your purchase again. If that doesn't work, try to make your purchase from the Store through a web browser. If none of these solutions work, wait 24 hours and then try making the purchase again.
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Why is Xbox blocking my purchase?

This may mean: There's a temporary problem with the Xbox service. A privacy and online safety setting for your Microsoft account is preventing you from making a purchase. Your Xbox console or Microsoft account is banned.
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Why won't my Microsoft purchase go through?

If you're having trouble buying something from Microsoft Store, here are some steps to try: Check your credit card is up to date on the Payment options page. Check you don't have any subscription payments overdue on the Services page. Check your account is not temporarily suspended.
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Xbox One "Something went wrong" Error message FIX!

Why is Microsoft not accepting my debit card?

Microsoft Advertising doesn't accept cards that require you to enter a PIN/security verification when making a payment. Use a different credit card or form of payment. The card you are trying to use is a prepaid card.
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Why can't Xbox process my payment?

This means that your payment option has expired, and you won't be able to use your Xbox subscription until the card is updated or a different payment method is added. Note If you purchased other Microsoft services with the same credit card, those services may also be affected.
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Why wont it let me pay my subscription on Xbox?

There are various reasons why a subscription can become locked for non-payment: Insufficient funds on your debit card. Your credit card has expired. Your credit card was stolen, so you closed the account.
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How do I allow purchases on Xbox One?

Sign in to the Microsoft Family Safety site with your account. Under the member whose account you want to manage, select More options > Spending. On this page, you can select the toggle switch under Credit cards for Require approval for every purchase.
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Does Xbox accept debit cards?

Payment options include: Credit cards, including prepaid credit cards. Debit cards (not available in all regions) PayPal (not available in all regions)
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What is error code 0x80004004 on Xbox?

Status code: 80004004

This means that you can't access the Xbox Live servers and that some Xbox features aren't available. This issue can occur because of system maintenance or a temporary Xbox Live issue.
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How do I enable in game purchases?

An curved arrow pointing right.
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How to enable or disable in-app purchases on Android
  1. Open the Google Play Store app.
  2. Tap on your profile icon on the top-right corner of the screen, then select Settings in the pop-up menu. ...
  3. On the Settings page, tap Authentication, and then tap Require authentication for purchases.
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How do I allow purchases on my Microsoft account?

Change purchase sign-in settings for Microsoft Store on Windows
  1. Open Microsoft Store and select Profile next to the search box.
  2. Select App settings > Purchase sign-in.
  3. Turn the switch to On. This will let you buy from Microsoft Store without entering a password. This will only be turned on for this device.
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How do I change my purchase settings on Xbox?

Change purchase sign-in settings for Microsoft Store on Xbox One
  1. Press the Xbox button to open the guide.
  2. Select Settings > Account > Sign-in, security & passkey. ...
  3. Choose Change my sign-in & security preferences.
  4. Scroll right and select Customize.
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Why does it say oops try again to pay for Xbox?

There are three fairly common reasons why you may be finding yourself faced with this particular error and they are: Xbox Network Issues. Issues With Your Own Internet Connection. Problems With Your Payment Method.
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What happens if you don't pay past due Xbox?

You will no longer be able to play online multiplayer, and you will lose access to Gold-exclusive deals and Games With Gold. These won't come back until you purchase another subscription.
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Why won't it let me pay for Game Pass Ultimate?

We may need to manage your subscription by signing in to https://account.microsoft.com/services, from there click "manage" and then you should see an option "PayNow" kindly click that using the updated payment method.
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Why does it say unable to process payment?

"Unable to process payment: Low card balance"

You might not have enough funds in your account to make the payment. Check your account balance or contact your bank.
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Why does it say my payment Cannot be processed?

The most common reasons for your payment to fail are either filters your bank applies to certain transactions made online, or amount limitations applied to your card. If your payment is being rejected, please reach out to your bank to get additional information.
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What is error code 80153021?

Status code: 80153021.

This may mean one of the following: The Xbox Live service is temporarily unavailable. You have an outstanding balance on your Microsoft account. Your billing information is incomplete.
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Why can't I buy anything with my debit card?

The card isn't activated. Attempts to exceed your daily transaction amount. Lack of available funds. Expired card information is being used.
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Is there an issue with Microsoft today?

Everything is up and running. Everything is up and running. Everything is up and running.
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Why cant I use the money in my Microsoft account?

If you're trying to buy something using your Microsoft account balance, you may not have enough funds in your account to cover the total cost of the item.
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How do I unblock purchases on my Microsoft account?

  1. Log in to account.microsoft.com.
  2. Select "Privacy"
  3. Scroll down to "other privacy settings" and select "xbox privacy and online safety".
  4. Select the tab for "xbox/windows online safety.
  5. Look for Buy and Download.
  6. Change from anything to Only Free.
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Why does Microsoft say I need a parent to buy this?

If you live in a region that requires permission to create an account and access Microsoft services, you may be prompted to request or give parental consent.
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