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Why does my Xbox purchase say Oops something went wrong?

This may mean that the billing address for your payment option is incorrect. To fix this problem, verify that the correct billing address is listed for the payment method you're trying to use: Sign in to your Microsoft account. Select Payment & billing, and then select Payment options.
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Why does my Xbox keep saying Oops something went wrong?

This error generally occurs when the application got corrupted through an app update. Clearing your Xbox cache may resolve the issue: Turn off your Xbox One. Once the indicator lights on the front of the Xbox One and the console's power brick are off, unplug the power brick from the back of your console.
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Why is my Xbox purchase not working?

Restart your Xbox

While simply restarting your console may be enough, we suggest a more involved power cycle. After everything is up and running again, attempt to make the purchase and see whether the error message once again appears.
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Why isn't my purchase showing up on Xbox One?

If you're still not seeing your content, try installing it directly from the Microsoft Store. While in the Store, press the Y button  on your controller to open Search. Enter the title for the game that you're looking for, and then select your item when it appears in the search results.
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Why won t my Microsoft purchase go through?

If you're having trouble buying something from Microsoft Store, here are some steps to try: Check your credit card is up to date on the Payment options page. Check you don't have any subscription payments overdue on the Services page. Check your account is not temporarily suspended.
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CAN'T buy games on Xbox Series S? Here's how to FIX!

How long does it take for Xbox purchases to go through?

The purchase appears in the purchase history almost immediately. If it does not appear, it means that there was an error at checkout, and if any amount has been withdrawn from your account, this amount will be automatically refunded within a few days.
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Why wont it let me buy a game as a gift on Xbox?

There's a gifting limit of two copies for any one title on sale. There's a total gifting limit of any 10 sale items in any 14-day period. Try again after this period ends. The game might be one that can't be digitally gifted.
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Will Xbox let you buy a game twice?

You can talk to support and explain the situation, but be aware that you can't buy the same thing more than once in the same account.
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How to fix 0x87e50033?

To resolve this error, try launching the game or app again:
  1. Press the Xbox button  on your controller to open the guide.
  2. Highlight the game or app you're trying to launch and press the Menu button .
  3. Select Quit. ...
  4. Wait at least 10 seconds, and then try starting the game or app again.
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What is error code 0x8000ffff on Xbox One?

This is likely due to corrupt store files or settings, please try to clear the Microsoft Store cache: Press Windows Key + R to launch Run. Enter wsreset.exe and hit Enter. Once the reset process finished, restart your PC and then check again!
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What is error code 0x87dd0033 on Xbox?

This may mean that there's an Xbox Live service outage, or that you're experiencing a connection error.
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What does 0x8B050033 mean on Xbox?

System Update Error: 0x8B050033

This happens when the Xbox servers are undergoing maintenance. Wait a little while and then try to update your console again.
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What is error code 0x87e50001 on Xbox?

This occurs when the game's virtual machine hasn't terminated before you open YouTube, which requires some of the same resources that the game uses.
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What is error code 0x87e10024 on Xbox?

This means the game disc is compatible but having trouble being verified for play. This may also mean that you're experiencing an Xbox service interruption, the disc isn't compatible with your console, or there's a problem with the disc.
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Can u refund games on Xbox?

Refunds are typically issued for requests made within 14 days of the purchase date for games in which you haven't accumulated a significant amount of play time. For single-use items (like consumables and in-game currency), your request is likely eligible only if the consumable was not redeemed or used.
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Can you refund a game on Xbox and keep it?

Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund. You can request a refund on your Xbox order history page.
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Will Microsoft raise Xbox first party game prices from $60 to $70 in 2023?

Microsoft has confirmed that it will be raising the prices of major new first-party Xbox games from $60 to $70 starting in 2023, which means that games like Bethesda's Starfield, Turn 10 Studios' Forza Motorsport, and Arkane's Redfall, which are set to be released next year, will all cost $69.99 at launch.
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Can you send Xbox money to friends?

Thankfully, though, there's a solution: Xbox gift cards. With one of these, you can give someone funds for their Xbox account, enabling them to buy the best Xbox games and services that they want. Digital variants of these gift cards are especially convenient, as they can be purchased in seconds easily.
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What is error code 0x000005b4 on Xbox?

This error is commonly caused by corrupted windows registry or incorrectly configured system settings. This error code is very obvious, and it occurs when ordinarily in any system. Multiple causes of this error are improper system shutdown or if someone accidentally deletes an essential file may cause this error.
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Are all Xbox purchases final?

All sales of Digital Game Products are considered final, but we understand there may be extenuating circumstances.
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Can you refund Game Pass?

Terms and refund policies

You can receive a refund within 30 days of your initial purchase or before your first recurring billing date (whichever is sooner) by canceling your subscription in the steps that are outlined in the section “Canceling a subscription.”
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What is error E102 00000?

Basically, this error message indicate there is an issue with your Xbox One S system update process. To fix the E102 error, you need to update your console offline.
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What is error code 0x97e11838 on Xbox?

This likely means that there's a licensing issue, or a networking or configuration problem. Note Make sure you're using your home Xbox if you're unable to get online or connect to the Xbox network.
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