Skip to main content

Why does Ubisoft not let me log in?

Make sure that Ubisoft Connect
Ubisoft Connect
Ubisoft Connect (formerly Uplay) is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms.
https://en.wikipedia.org › wiki › Ubisoft_Connect
PC is not set to offline mode
Using Ubisoft Connect PC in Offline mode may prevent you from being able to log in. Check whether Ubisoft Connect PC is running into connectivity issues Connectivity issues affecting your device can make you unable to log into the Desktop Application.
Takedown request View complete answer on ubisoft.com

How do I fix Ubisoft login?

Unable to log in to your Ubisoft account
  1. Install the latest version of Ubisoft Connect PC. ...
  2. Start the Desktop App with admin rights. ...
  3. Make sure that Ubisoft Connect PC is not set to offline mode. ...
  4. Check whether Ubisoft Connect PC is running into connectivity issues.
Takedown request View complete answer on ubisoft.com

What is the problem with Ubisoft?

Ubisoft is again under fire for allegations of sexual harassment, misconduct, and endemic problems of sexism and racism across the company. In a report published today, Bloomberg extensively details inappropriate behavior by top executives and managers, particularly around chief creative officer Serge Hascoët.
Takedown request View complete answer on theverge.com

Is Ubisoft Down right now?

There are currently no issues or updates to report.
Takedown request View complete answer on ubistatic-a.akamaihd.net

How long does Ubisoft blocked you from logging in?

To keep your account information secure, the system will automatically lock your account for approximately 20 minutes after 7 consecutive attempts to log in using the incorrect username and password combination.
Takedown request View complete answer on ecenter.custhelp.com

Issues Logging into Ubisoft Connect for PC

How do I know if my Ubisoft account is banned?

When your account is permanently banned, you will be unable to log in or access any Ubisoft websites and services. If you believe this action was taken in error, you can appeal the sanction by submitting a ticket.
Takedown request View complete answer on ubisoft.com

Why is my Ubisoft account suspended for login attempts?

To maintain the security of player accounts, we temporarily lock Ubisoft accounts as soon as fraudulent activity is detected. A permanent sanction may be placed on your account if repeated fraudulent purchase attempts are detected on your account.
Takedown request View complete answer on ubisoft.com

What is Ubisoft working on right now?

Tom Clancy's The Division Heartland

In May 2021, Ubisoft confirmed that a free-to-play The Division 2 spin-off called Heartland is in the works.
Takedown request View complete answer on gamerant.com

Why won't my Ubisoft Games open?

Restarting the desktop app may resolve temporary issues which are preventing the game from launching. If any of the game files are corrupted, you will have an option to repair them through the file verification function.
Takedown request View complete answer on ubisoft.com

How do I fix Ubisoft Online Service error?

This error message indicates an authentication issue with your Ubisoft account when trying to access the online services. If you are playing on console, please try to unlink and then relink your console account. Otherwise, resetting your Ubisoft account password should resolve it.
Takedown request View complete answer on ubisoft.com

Why is Ubisoft Connect offline?

Ubisoft Connect PC will launch in offline mode automatically if you have no internet connection. This will only happen if you have logged into the application before while it was online. Please note that when you run Ubisoft Connect PC in offline mode, some games, services and functions may not be available.
Takedown request View complete answer on ubisoft.com

Can Ubisoft ban you?

You can request an appeal by contacting our Customer Support. Our agents will carefully review your case and notify you of their decision. Depending on the result of this analysis, the sanction will be either lifted or maintained.
Takedown request View complete answer on ubisoft.com

Is Ubisoft Store Hacked?

French video game company Ubisoft on Friday confirmed it was a victim of a "cyber security incident," causing temporary disruptions to its games, systems, and services.
Takedown request View complete answer on thehackernews.com

Why can't I log into Ubisoft Connect on Xbox?

To resolve in-game login issues: Unlink and relink your Xbox Gamertag from your Ubisoft account. Power cycle your console. Follow the steps in the connectivity troubleshooting article for your game on our support page.
Takedown request View complete answer on ubisoft.com

How do I connect to Ubisoft?

Select Link under the logo of the platform you want to connect, and follow the on-screen instructions. You can also link your platform's account to your Ubisoft account by entering your details into Ubisoft Connect the first time you launch a game on that platform. You can unlink your accounts at any time.
Takedown request View complete answer on ubisoft.com

Why wont my Xbox account connect to Ubisoft?

If the Xbox account you are trying to link to your Ubisoft account is already linked to a different Ubisoft account, you may see a "This profile is already linked to another user" error. If the wrong Ubisoft account is currently linked to your Xbox account, you should unlink it before you claim the game.
Takedown request View complete answer on ubisoft.com

Is Ubisoft removing games from Steam?

And Anno 1800 is actually coming back to Steam after previously having been removed — it's from 2019. But it's no secret that Ubisoft pulled games from Steam to make them exclusive to the Epic Games Store instead, which famously gave publishers millions to attract games to that rival platform.
Takedown request View complete answer on theverge.com

How do you unlock Ubisoft?

Highlight the player's username and select the three dots next to it. Choose Block. You can unblock another player at any time by following the steps above and selecting Unblock next to the player's username. While in-game, you can also block your Ubisoft Connect friends from the Ubisoft Connect overlay.
Takedown request View complete answer on ubisoft.com

How do I fix my Ubisoft Connect game?

Choose the game you wish to verify. Select Properties in the menu. Under Local files choose Verify files. If prompted, select Repair.
Takedown request View complete answer on ubisoft.com

What is error code 8 0x00003700?

According to multiple reports, the Rainbow Six Siege 'error code 8-0x00003700' appears every time players try to access a match. The message indicates that it is an error in the game servers. More specifically, the message says 'The Rainbow Six Siege servers are unreachable, please try again later'.
Takedown request View complete answer on piunikaweb.com

How do I update Ubisoft connect?

Navigate to Downloads. Enabled by default. Disabling this option will stop automatic updates to your games. To manually update your game, select its tile in your library and then Update.
Takedown request View complete answer on ubisoft.com

Why account is being locked?

The common causes for account lockouts are: End-user mistake (typing a wrong username or password) Programs with cached credentials or active threads that retain old credentials. Service accounts passwords cached by the service control manager.
Takedown request View complete answer on netsurion.com

Why account is temporarily locked?

Typically, this means that someone with this user name has entered a password incorrectly too many times in rapid succession, and the account has been locked as a security measure.
Takedown request View complete answer on support.circuitree.com

Do Ubisoft accounts expire?

Please be reassured that Ubisoft does not automatically close inactive accounts. As part of our Terms of Use, in rare instances, we may immediately close inactive accounts to comply with local data protection legislation. This is only if we have strong reasons to believe that the account in question will remain unused.
Takedown request View complete answer on ubisoft.com
Close Menu