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Why does Xbox keep charging my card?

Reasons for an unauthorized charge
You have an Xbox subscription or trial that was auto-renewed and charged you for additional time. You're sharing your Microsoft account or don't have your account password protected. Someone in your household or Xbox family group made the purchase without your consent.
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How do I stop Xbox from charging my credit card?

Cancel your Xbox subscription on the web
  1. Sign in to account.microsoft.com.
  2. Under the section Subscriptions, select View all subscriptions, and then select Manage next to the subscription that you want to cancel.
  3. Select Cancel subscription or Turn off recurring billing.
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How do I get Microsoft to stop charging my card?

On the Services & subscriptions page, locate your Microsoft 365 subscription and then select Manage. Do one of the following: If you see a Turn off recurring billing link, choose it to turn recurring billing off. If you see a Cancel link, choose it to cancel the subscription.
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What happens if you turn off recurring billing on Xbox?

If you turn off the recurring you will not lose the subscription immediately, you will lose it after the end time. It is just reminding you what will happen once your subscription expires automatically.
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How can I find out what Microsoft is charging me for?

Check your order history online
  1. Sign in to account.microsoft.com with your Microsoft account. ...
  2. Select Payment & billing>Order history, then, under Refine, select the order and date range you want.
  3. Look for charges with a status of Completed or Redeemed.
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How to REMOVE your CREDIT CARD or DEBIT CARD details from XBOX One Console? Clear Version

How do I find out who charged my credit card?

How to identify credit card transactions. The first thing you need to do is track down your statement. Find the latest copy that was mailed to you or sign in to your account online to see it there. As you read your credit card statement, you'll see a transactions section.
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Can you cancel Xbox purchases?

Refunds are typically issued for requests made within 14 days of the purchase date for games in which you haven't accumulated a significant amount of play time. For single-use items (like consumables and in-game currency), your request is likely eligible only if the consumable was not redeemed or used.
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How do I remove my billing info from Xbox?

Remove a payment option
  1. Press the Xbox button  to open the guide.
  2. Select Profile & system > Settings > Account > Payment & billing.
  3. Select Payment options.
  4. In the box that contains your current payment option, select the box that contains the trash can icon to Remove your payment method.
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How do I refund a recurring payment on Xbox?

Cancelling a subscription
  1. Press the Xbox button  to open the guide.
  2. Go to Profile & system > Settings > Account > Subscriptions.
  3. Choose the subscription that you want to manage, and then follow the steps to cancel. If eligible, you may be prompted to initiate a refund for your subscription.
Takedown request View complete answer on support.xbox.com

Does Xbox charge every month?

Play new games on day one. Plus, enjoy hundreds of high-quality games with friends on console, PC, or cloud. With games added all the time, there's always something new to play. Subscription continues automatically at the regular monthly price unless cancelled through your Microsoft Account.
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Does Microsoft refund to your card?

Refunds are generally processed within 3–5 business days and are applied to the original payment option. Digital gift cards and service/subscription cards may also be eligible for return. For detailed info about the return and refund policy, see Microsoft Terms of Sale.
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How do I cancel all my debit card subscriptions?

You do this by contacting your bank and either revoking authorization for the payment or requesting a stop payment order. However, the bank will need to confirm that the cancelation doesn't interfere with any contractual obligations you might have with the company that's billing you.
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Does Microsoft refund to credit card?

You will receive your money back in the payment method you used, if you purchased using your Microsoft account balance, you will receive it, if you purchased using a credit or debit card you will receive it on them.
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What is the 1.99 charge for Microsoft?

Called Microsoft 365 Basic and priced at $1.99 per month or $19.99 per year, the plan will initially include 100 GB of storage, Outlook email and access to support experts for help with Microsoft 365 and Windows 11.
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Why can't I cancel my card on Xbox?

Your payment option might be attached to an existing subscription. If so, you'll need to change how you pay for that subscription before you can remove the payment option.
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Why did Microsoft charge $1?

If it's a $1 or $2 charge, it's a charge to confirm your credit card when it's your first time using it at Microsoft. It will be refunded automatically. If the charge amount is the same as the item you purchased, check if you find more than one order in your purchase history via this link.
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How to cancel subscription?

On your Android device, go to your subscriptions in Google Play. Select the subscription you want to cancel. Tap Cancel subscription. Follow the instructions.
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How do I stop recurring payments on my iPhone?

How to cancel a subscription on your iPhone or iPad
  1. Open the Settings app.
  2. Tap your name.
  3. Tap Subscriptions.
  4. Tap the subscription.
  5. Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button.
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Why is there a charge on my credit card I don't recognize?

If you think an unauthorized transaction was made using your card or your account, or if there is a risk of this happening:
  1. change your passwords immediately.
  2. notify your bank or credit card issuer immediately.
  3. report any transactions you didn't make or approve.
  4. check your credit report for any credit you didn't apply for.
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How did my debit card get hacked?

When you bank or shop on public Wi-Fi networks, hackers can use keylogging software to capture everything you type, including your name, debit card account number and PIN. Phishing. Be wary of messages soliciting your account information.
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Why am I getting random charges on my credit card?

Unauthorized credit card charges include any type of charge to your account for which you didn't give permission. 1 Often, unauthorized charges result from credit card theft—either from a stolen credit card or a compromised card number. Sometimes, unauthorized charges result from clerical error or a computer glitch.
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Does Xbox refund to your bank account?

Refund Request Process

If we grant refund approval, you'll see the refund being processed on your Microsoft account, and you'll no longer be able to use the content. The refund may take a few business days, so you may want to check with your bank to ensure the applicable payment method has been properly credited.
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Does Xbox refund money to card?

Yes, Xbox refunds generally go back to the original payment method that was used when the purchase was made. Depending on how the purchase was made, the refund may go back to your bank account or card, depending on how the original purchase was made.
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Will Microsoft refund my money?

You can request a return or exchange on your Microsoft account Order history page. Find the product. It will include the return and refund status. If you see we've issued the refund, but the money hasn't been credited back to your payment provider, wait a few days.
Takedown request View complete answer on support.microsoft.com

Will Cancelling a debit card stop recurring payments?

If a recurring payment has already received authorization it will be processed and paid. However, if a recurring payment has not received authorization and is activated while your debit card is turned off, the recurring payment will be declined.
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