Why is my Battle.net account locked?

We temporarily lock Battle.net accounts when there's a change in access. This can mean a long time has gone by since last time you logged in, or maybe you've logged in from an unfamiliar location. We've sent you an email with a link to reset your password, which will unlock your account.

Why can't I access my Battle.net account?

Be sure to enter the Battle.net account email address and password correctly. If your login information is saved, try re-entering your Battle.net account email and password. If the issue persists, try resetting your Battle.net password. Deleting the Battle.net cache folder can resolve problems with the logon module.

Why did Blizzard ban my account?

Blizzard suspends or bans accounts for violations of our Code of Conduct. If you're seeing this message, check your email for details about the violation. If you do not have access to your account email address, contact us to update your account information.

How do I fix my Battle.net stuck?

Why can't My Battle.net account make purchases?

You will receive this error if your purchases are restricted by Parental Controls. You can disable restrictions in the Parental Controls Dashboard. If you want to completely remove Parental Controls from your account, contact us.

How to recover your blizzard account with Real ID

Do Battle.net accounts get deleted?

If we are unable to cancel your account deletion request (e.g. if made after five (5) days or from deletion request misuse), all personal information from your Battle.net Account will be permanently and irrecoverably deleted or anonymized after your submission is processed. Please log in to submit feedback.

Are Battle.net Accounts region locked?

By default, you will play in your home region, which is determined by your country of residence. Choosing to play in a different region may negatively affect your connection to our servers. When your client patches, you will be locked out of any other regions that have not yet received that patch.

How do I reset my Battle.net account?

If you forgot your password, you can reset it through the account recovery portal. If you can't remember your secret question or other account information needed to reset your password, contact customer support.

How to clear Battle.net cache?

Navigate to the /Users/Shared/Blizzard directory. Right-click the Battle.net folder and select Move to Trash. Restart the Battle.net desktop app and relaunch the game.

Does uninstalling Battle.net delete games?

Note: Uninstalling the Battle.net desktop app does not uninstall your game clients.

Can I get my Battle.net account unbanned?

If one of your game licenses has been silenced, suspended, or closed due to a violation, you can appeal the penalty by submitting a support ticket. Before you submit an appeal, review the following: The account holder is responsible for the account's behavior.

How long is a Battle.net ban?

Usually though, Blizzard will suspend your WoW account for 6 months if it's your first offense. For the second one, it'll be an 18-month suspension, followed by a permanent WoW ban.

How do I get unbanned from Blizzard?

Has Battle.net Been Hacked?

Blizzards Gaming Server Has Been Hacked

Blizzard, the dominant role in on-line gaming, known for World of Warcraft franchise, amongst others, announced today that they gaming servers – battle.net has been compromised, no further details are released on the matter at the moment.

Is Battle.net login same as Activision?

Product: A Battle.net account can be linked to an Activision account to track your Call of Duty profile. If you do not have an Activision account, you can create your free account here. In the ACCOUNT LINKING section, choose an account to link.

Is Battle.net shutting down?

If Activision Blizzard is successfully acquired, Microsoft could fold all of the publisher's games into its already-established Xbox PC app or Steam and shut down Battle.net. However, due to its massive popularity and user base, it's likely that the launcher won't be going anywhere anytime soon.

What does clearing game cache do?

Clearing the console cache removes the temporary data and files from the cache and allows a fresh set to be downloaded and stored.

Is it okay to clear game cache?

Clearing your cache makes your system run faster and smoother. Internet pages will load faster and most importantly, you can obtain the most up-to-date game features from Zynga!

Does clearing cache help gaming?

Clearing your cache can help fix common issues. Those issues include, but aren't limited to: The EA app being stuck in offline mode or not updating itself. Games not downloading.

Can you call Blizzard for support?

Customer Support

We're available 24/7 to help with game, shop, and account issues.

How many Battle.net accounts can I have?

You can have up to 8 World of Warcraft accounts in the same Blizzard account. You can add new accounts through your Games & Subscriptions Account Management page. The next time you launch the Battle.net App, use the drop-down menu on top of the PLAY button to select the World of Warcraft account you want to log into.

How do I activate my Battle.net account?

Does Battle.net ban IP?

IP bans don't exist in any game because that's not how IP addresses work. I should clarify - they dont exist at the company level (e.g. Blizzard). Some games allow you to do IP bans on dedicated servers to prevent certain trolls from joining, but it doesn't block them forever.

Why can't i change my Battle.net region?

You can change the country/region on your Battle.net account by using our country change self-service. If you are unable to do so, submit a legible image of a recent utility bill with your name and new address for manual review. Your Battle.net Balance must be less than $20 to qualify for a country/region change.