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Why is my card not working on Xbox?

Contact your credit card company or bank and make sure that the payment method you're using has been activated and has available funds, and the transaction isn't being blocked for some reason. If the payment method you use to pay for your Xbox subscription is expired or no longer valid, you'll need to update it.
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Why won t Microsoft accept my card?

Check your credit card is up to date on the Payment options page. Check you don't have any subscription payments overdue on the Services page. Check your account is not temporarily suspended. Check if your Xbox account is suspended.
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Does Xbox accept debit cards?

Payment options include: Credit cards, including prepaid credit cards. Debit cards (not available in all regions) PayPal (not available in all regions)
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How do I fix my payment method on Xbox?

Update your payment method
  1. Sign in to the Microsoft account you want to update. Microsoft account.
  2. Go to Payment & billing and select Payment options. ...
  3. Under Payment methods, you can Add a new payment method, View or edit card, or Remove card.
  4. Enter your updated info, and select Save.
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Why can't I use the money on my Xbox account?

If you're trying to buy something using your Microsoft account balance, you may not have enough funds in your account to cover the total cost of the item.
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Xbox Series X/S: How to Fix Invalid Credit Card Error Tutorial! (Easy Method) 2021

Why is Xbox rejecting my debit card?

This means that your payment option has expired, and you won't be able to use your Xbox subscription until the card is updated or a different payment method is added.
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Why is Xbox blocking my purchase?

This may mean: There's a temporary problem with the Xbox service. A privacy and online safety setting for your Microsoft account is preventing you from making a purchase.
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Does Microsoft accept debit cards?

You can add your credit card, debit card, bank account, PayPal account, or mobile phone as a new payment method for your Microsoft account.
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How do I retry a payment on Xbox?

To pay for your past-due subscription:
  1. Sign in to Services & subscriptions with your Microsoft account. Sign in.
  2. Find your past-due subscription in the list and select Pay now. ...
  3. Check your payment method. ...
  4. Once your payment option is set, select Next to make the payment.
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How do I clear my Xbox One cache?

Press and hold the Power button on the front of your Xbox One several times. Wait a minute, and then plug the power cord back in. Wait another minute, and then press the Power button on your Xbox One to turn it back on. Your cache should be clear at this point, allowing your Xbox One to perform the way it used to.
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Which card does Microsoft accept?

We currently accept these credit cards: VISA. MasterCard. Discover.
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Why is my card not working even though I have money?

There are several reasons why a debit card may be declined even if you have money in your account. Commons reasons may include changing cities or not having your card activated. Stay on top of your cards and consider using budgeting apps to help avoid being unable to use them.
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Why won t my card work even though I have money?

Insufficient funds are the main reason that debit cards are declined. Having insufficient funds means that there isn't enough money in your account to cover your purchase. Even though you may have enough money in your checking account, there is a difference between your bank account balance and your available funds.
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Why won t my card work online?

You entered your card information incorrectly. You have an old address or phone number still on file. You reached your credit limit. Your card has expired.
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What is error code 80153021?

Status code: 80153021.

This may mean one of the following: The Xbox Live service is temporarily unavailable. You have an outstanding balance on your Microsoft account. Your billing information is incomplete.
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What is status code 83820065?

The credit card was declined due to insufficient funds. The credit card is not authorized for online purchases or automatic billing.
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What is status code 83820065 on Xbox?

The error code you are getting is related to purchasing content off xbox live so you shouldn't be getting this if you are changing the payment information. You could try removing the old credit card off the account through the xbox and then add in the new credit card to replace it.
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Why can't I add my debit card to Microsoft?

Your bank might require multi-factor authentication to help prevent online fraud and unauthorized access to your account. If the one-time passcode didn't work, try resending the code or adding the card again. If this doesn't resolve the issue, please contact your bank to validate your information.
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Can I accept debit cards only?

As a small business owner, you may wonder if you can accept only debit cards or only credit cards. The short answer is yes, but there are rules you'll need to follow and considerations before making that decision.
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How not to pay for Microsoft?

6 Ways You Can Get a Microsoft Office License for Free
  • Use Microsoft Office Online. ...
  • Microsoft Office Mobile Apps. ...
  • Sign Up for the Microsoft 365 Trial. ...
  • Buy Hardware With Microsoft Office Bundled. ...
  • Ask Your Employer or School. ...
  • Pester a Friend to Join Their Microsoft Family Account.
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Why can't i just buy an Xbox?

Why is the Xbox tough to find? Essentially, Microsoft hasn't been able to get the materials it needs to make enough Xbox consoles to meet demand. As with the PlayStation 5 and most PC video cards, there's a chip shortage right now that is slowing supply.
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Why did I get permanently banned from Xbox?

Permanent bans are never issued lightly, and only occur after severe or repeated violations of the Community Standards for Xbox.
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How do I allow purchases on Xbox?

Sign in to the Microsoft Family Safety site with your account. Under the member whose account you want to manage, select More options > Spending. On this page, you can select the toggle switch under Credit cards for Require approval for every purchase.
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