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Why is my Joy-Con not responding when attached?

Attach the Joy-Con to the console, ensuring that it is correctly oriented and inserted all the way. If the Joy-Con is still not recognised by the console, try to detach and reattach it to the console a couple times. If at all possible, test another Joy-Con with the console.
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How do you fix unresponsive joy cons?

Ensure the Joy-Con controllers have the latest controller firmware installed. Remove any skins or covers, if any, from the problematic controllers, and calibrate the control sticks. If the issue is occurring with a specific game or application, try the following: Check for any available software updates for that game.
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Why is my Nintendo Switch controller not working when detached?

For the Joy-Con to function properly when detached from the Switch, there must be an unobstructed line-of-sight between the Joy-Con and the Switch. If obstructions occur and interfere with the Bluetooth signal, the Joy-Con will not function properly.
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How do I resync my Joycons?

From the HOME Menu, select Controllers, then Change Grip and Order. While the following screen is displayed, press and hold down the SYNC Button for at least one second on the controller you wish to pair. Once paired, the player LED(s) corresponding to the controller number will remain lit.
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Will Nintendo repair Joy-Cons for free?

Although Nintendo has offered free repairs for out-of-warranty Joy-Cons in North America, Latin America, and France, it never extended the policy to the UK, Switzerland, and all of the EEA until now.
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How I Repaired My Nintendo Switch's (v2) Joycon Not Working When Attached

Why is my Switch button not responding?

If the buttons are unresponsive, use the touch screen to navigate through System Settings. Check if the non-responsive buttons feel sticky or stuck down. If any are sticky or stuck, power off the system and clean the area around the problematic buttons using a soft, dry toothbrush.
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Are the Joy-Cons fixed?

Nintendo does offer free Joy-Con repairs. But if you don't feel like losing your controllers for a few weeks, there are a few things you can do at home to fix them. Quick tip: These tips apply to all three versions of the Nintendo Switch: The original, the Switch Lite, and the OLED Switch.
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How long should Joy-Cons last?

The Joy-Con controllers take approximately three and a half hours to fully charge. When fully charged, the battery for the Joy-Con controllers can last approximately 20 hours. This may be shorter depending on the software application and functions being used.
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Does Joy-Con repair cost money?

After pressure from several class-action lawsuits, Nintendo has started to offer free Joy-Con repairs through its customer service portal. The process is straightforward; fill out an online form (or call a customer service representative), mail out the equipment, and then wait.
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How long do Nintendo Joy-Cons last?

When fully charged, the battery duration for the Joy-Con controllers can last approximately 20 hours. This can be shorter depending on the software application and functions being used.
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Does Nintendo charge for repairs?

How much will it cost? If your product issue is covered under our warranty, you won't pay a fee. Otherwise, repairs are considered out of warranty (and not covered) when: Your product is no longer covered by the Nintendo warranty.
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Can GameStop fix my Nintendo switch joy con?

We can fix it! Just bring your eligible products into any GameStop store and we'll take care of the rest.
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Does Geek Squad repair Joy-Cons?

We generally aren't able to do repairs on joycons that are not covered by protection. We'd still recommend connecting with your local Best Buy store to get that definitive answer. You can find information about your local store at www.bestbuy.com/storelocator.
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How long do dead Joycons take to charge?

Step 2: Ensure the Switch's dock or AC adapter is plugged into a power outlet. Either connect the adapter's plug to the USB-C port on the bottom of the Switch or place the Switch in the dock. Step 4: Wait! Nintendo estimates that it will take about three and a half hours to fully charge the Joy-Con controllers.
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How long do Joycons take to fully charge?

It takes approximately 3 ½ hours to fully charge the Joy-Con controllers.
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How do I check the health of my Joy-Con battery?

You can check how much battery your connected controllers have remaining under "Controllers" on the HOME Menu.
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Can I ask Nintendo for a refund?

You have 30 days after delivery of your order to return or exchange products purchased directly from the My Nintendo Store. Nintendo will not refund the cost of shipping unless the return is a result of Nintendo providing a product that is damaged, defective, or different than the product you ordered.
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Can you sell broken Nintendo?

Can I sell my old Nintendo Switch even if it's broken? You can sell old game systems that are missing original accessories or essential cables. You can even sell used Nintendos that are physically damaged or account-blocked.
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How long does a Nintendo Switch last before it breaks?

I saw an article recently in which Nintendo said that they aim to increase the life expectancy of the Switch beyond the normal 6 years a console tends to be around for.
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Can you leave Joy-Cons while docked?

We highly recommend removing it once fully charged to avoid any heating issues. Thank you! A: I'm not sure how long it takes I actually left mine for a day. However you can always connect it to the switch and it will tell you how much battery life you have on the Joy con.
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Do Switch Joy-Cons wear out?

The contacts are worn down: The joystick contacts can get worn down over time causing them to work improperly and detect input when none is actually given.
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Do Joy-Cons have their own battery?

Each Joy-Con AA battery pack (left and right) uses two AA alkaline or NiMH batteries.
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Does Best Buy fix Joy-Cons?

If you have Geek Squad Protection on your Nintendo Switch, we're able to get you a new pair of joycons due to the drift.
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